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Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

A modern pool area with a checkered floor, wooden furniture, and a staircase leading to a balcony.
A spa area with a bathtub, a shower, and a wooden fence.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.
A modern building with a thatched roof, stone walls, and a wooden fence.
A concrete bathtub in a garden with a wooden fence and plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite room

A modern bedroom with a large bed, a built-in bathtub, and a view of greenery outside.

Deluxe Suite room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior

A hotel room with a bed, wooden wardrobe, bedside table, and an air conditioning unit.

Superior

8.0 out of 10
Very good
(1 review)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room with Mini Pool

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding doors.

Deluxe Room with Mini Pool

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Two Beds

Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board

Standard Two Beds

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room with Mini Pool

A hotel room with two beds, wooden headboards, a ceiling fan, an air conditioning unit, and a bedside table with a lamp.

Deluxe Double Room with Mini Pool

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Zama within a mile (2 km) of Dos Aguas Park, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is within 2 miles (3 km) of Jaguar Park. This 24-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Tulum and also close to Tulum Beach and Tulum Mayan Ruins.

What's nearby

  • Jaguar Park - 2 min drive - 0.9 miles
  • Hunab Lifestyle Center - 3 min drive - 1.1 miles
  • Dos Aguas Park - 3 min drive - 1.1 miles
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Holistika Art Walk - 4 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Delicia - ‬3 min drive
  • ‪La Baguette - ‬16 min walk
  • ‪Me Latte Café - ‬19 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 87 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a hot tub, coffee/tea in a common area, and express check-out.
Guests can expect to find free WiFi and 32-inch Smart TVs with satellite channels and first-run movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and phones are also standard.
2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Locally sourced food prioritized
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run movies

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 87 per vehicle (maximum occupancy 8)
  • Hosted evening meal: USD 30

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

Are free cancellation options available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum on Jul 6, 2026 start from $27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

This hotel is situated in Zama, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Gran Cenote within a short drive.

Will I be able to park at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking and bicycle parking are also available.

Is there a spa at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Spa services at the hotel include massages.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum include a casino?

No, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum doesn't have a casino.

Will I find an indoor pool at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and 2 outdoor pools.

Are there hot tubs at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, this hotel doesn't have a spa tub.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a restaurant that serves breakfast?

No, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum doesn't have a restaurant that serves breakfast.

Will Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum allow pets to stay for free?

No, pets aren't allowed at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum though service animals are welcome.

Are there connecting rooms at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

The closest major airport to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is Tulum Intl. Airport (TQO), which is 26.5 mi away (44 minutes by car).

Can I book a room with a balcony at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, some guestrooms at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offer a patio.

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 154 reviews
Rating 8 - Good. 28 out of 154 reviews
Rating 6 - Okay. 16 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 10 out of 154 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

zayd

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

hilda s

Liked: Amenities
Good hotel with potential to do much better. Loved my room with 2 beds, AC was working great, tv was working. A little bit noisy out of the room but ok. Staff was attentive during the day. The breakfast is the same but good. I would stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Branine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wee

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Quanisha

Disliked: Property conditions & facilities
DO NOT STAY HERE !!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

GANDHARV

Liked: Room comfort
Disliked: Property conditions & facilities
its a ok property , but they could do wonder with it
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very helpful. Beautiful outside space and pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Eadlyn

Disliked: Amenities, property conditions & facilities
The hot tub isn’t really a hot tub because it doesn’t heat up or have engines. And the paint has fallen off in a lot of places in the tub but otherwise the room was nice and comfortable. But the main pool was nice and clean and the room was exactly like its photo. It felt safe and a very nice neighborhood as a solo traveller.
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the pictures. Checked out within an hour of arriving and booked somewhere else. Would not recommend at all!!!!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Arlet

Liked: Cleanliness
Staff needs improvement.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small private pool in my room which was great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible stay. The front desk service absolutely not acceptable. Employees should be know how to speak to customers and be respectful. Truly unacceptable
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Sonia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked a superior room which was 635 sqft. We got a tiny 200 sqft and when we inquired they blamed expedia and said too bad.. contact expedia. Also, it was noisy and staff didn’t care
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gustavo Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, very classy and awesome place. I have extended my stay as this place is geeat.