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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

7 bars/lounges, swim-up bar, poolside bar
Property video
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Terrace/patio
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included

Explore the area

View in a map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Jaguar Park
    ‪1 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Garden View King

9.0 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Adult Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

Preferred Club Ocean View Double | Down comforters, in-room safe, individually decorated

Preferred Club Ocean View Double

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean View King

Preferred Club Ocean View King | Down comforters, in-room safe, individually decorated

Preferred Club Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | Down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • Ocean view
  • 1948 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | Down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • Ocean view
  • 623 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Deluxe Swimout Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

  • Ocean view
  • 627 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

Down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | View from room

Preferred Club Junior Suite Ocean View Double

  • Ocean view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Deluxe Junior Garden View King | Down comforters, in-room safe, individually decorated

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 515 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Garden View (Deluxe)

Down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

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$414 nightly
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About the neighborhood

Tulum

Tulum National Park is within 2 miles (3 km) of Dreams Tulum Resort & Spa - All Inclusive while other popular attractions such as LabnaHa Ecopark Adventures are within 3 miles (5 km). This 432-room, 4.5-star property has 2 outdoor pools along with a private beach and a winery.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪World Cafe - ‬2 min walk
  • ‪Seaside Grill - ‬2 min walk
  • ‪Coco Cafe - ‬2 min walk
  • ‪King Kebab - ‬8 min drive
  • ‪El Patio Restaurant - ‬2 min walk

About this property

Dreams Tulum Resort & Spa - All Inclusive

Dreams Tulum Resort & Spa - All Inclusive features a private beach, a winery, and a full-service spa. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include 2 outdoor pools, a nightclub, and a children's pool.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, coffee makers, and free newspapers are other standard amenities.
A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,460 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive

Dreams Tulum

Dreams Tulum All Inclusive

Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum

Dreams Tulum Resort All Inclusive

Dreams Tulum All Inclusive

Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel

Hotel Dreams Tulum Resort & Spa - All Inclusive

Dreams Tulum Resort & Spa - All Inclusive Tulum

Dreams Tulum Resort Spa All Inclusive

Dreams Resort All Inclusive

Dreams All Inclusive

Dreams Tulum & Inclusive Tulum

Frequently asked questions

Are there all-inclusive options at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive resort and rates come with à la carte meals plus many onsite activities. Activities include yoga and live performances.

How much does it cost to stay at Dreams Tulum Resort & Spa - All Inclusive?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Dreams Tulum Resort & Spa - All Inclusive on Jun 1, 2026 start from $287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Dreams Tulum Resort & Spa - All Inclusive?

This property is located in Tulum, just steps from Jaguar Park. You'll also find Soliman Bay and Tulum National Park within a short drive.

Is parking available on site at Dreams Tulum Resort & Spa - All Inclusive?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Dreams Tulum Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, Swedish massages, reflexology, and aromatherapy.

Does Dreams Tulum Resort & Spa - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and beachside massages at this property.

Does Dreams Tulum Resort & Spa - All Inclusive have a casino at the property?

No, Dreams Tulum Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Tulum Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Dreams Tulum Resort & Spa - All Inclusive good for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private plunge pool and a private indoor hot tub.

Are there hot tubs at Dreams Tulum Resort & Spa - All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Dreams Tulum Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Tulum Resort & Spa - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Dreams Tulum Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Dreams Tulum Resort & Spa - All Inclusive though service animals are welcome.

Are there connecting rooms at Dreams Tulum Resort & Spa - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Dreams Tulum Resort & Spa - All Inclusive?

The closest major airport to Dreams Tulum Resort & Spa - All Inclusive is Tulum Intl. Airport (TQO), which is about 17.8 mi away.

Are there rooms with balconies that I can book at Dreams Tulum Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Tulum Resort & Spa - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Dreams Tulum Resort & Spa - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dreams Tulum Resort & Spa - All Inclusive.

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff everyone was so friendly I’d love to go back
Stayed 6 nights in Jan 2026

10/10 Excellent

Ramachandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hannah

Stayed 4 nights in Feb 2026

10/10 Excellent

DANIEL

Stayed 3 nights in Jan 2026

8/10 Good

Nseabasi

Stayed 1 night in Jan 2026

6/10 Okay

Donna Phyllis

Traveled with family
Disliked: Property conditions & facilities
The staff was nice. Just was a hierarchy system. That was very noticeable
Stayed 6 nights in Jan 2026

10/10 Excellent

JAYSON R ST, Southwick

Nice older resort.
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria

Stayed 4 nights in Nov 2025

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and beautiful. Food excellent, but what stood out most for us was the incredible customer service Rodrigo at the front desk provided. It was my birthday, and he made it extremely special, from offering upgrades for a beachfront room, along with other niceties. He was simply amazing. Entertainment was also good.
Stayed 3 nights in Jan 2026

8/10 Good

Nedka

Stayed 14 nights in Dec 2025

10/10 Excellent

Targol

Stayed 7 nights in Jan 2026

8/10 Good

francesco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was basic with not a lot of variety. The resort was nice spacious. The deluxe room was a little outdated and close to pools and ocean but very close to the nightly music parties and very loud otherwise a good stay
Stayed 5 nights in Jan 2026

8/10 Good

Derek

Traveled with family
Great staff
Stayed 4 nights in Jan 2026

6/10 Okay

Donald, Ashley

Stayed 7 nights in Jan 2026

10/10 Excellent

Tyree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience
Stayed 5 nights in Jan 2026

6/10 Okay

Casey

Stayed 4 nights in Jan 2026

8/10 Good

Kaitlon

Stayed 4 nights in Jan 2026

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at this resort food personal the people in the lobby restaurants bars etc it was amazing
Stayed 2 nights in Dec 2025

6/10 Okay

Catherine Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was ok but it had six flights of stairs no elevators the food is very institutional no flavor and everything was cold even the hot food the beach had sargassum very bad for our first 4 days then it was better but the smell was awful.The staff at this hotel are very good but they cant make up for the bad food and beach we up graded to preferred guest the only thing good about that was closer room to the beach it is an absolute waste of money to upgrade! We spent New Years Eve here and unless you spent hundreds extra for the special dinner they did nothing for you for new years we wont go back very disappointing
Room
Room
Stayed 7 nights in Dec 2025

10/10 Excellent

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good app
Stayed 3 nights in Dec 2025

6/10 Okay

Wayne

Traveled with family
Liked: Cleanliness, amenities
The room was in serious need of updating. The toilet paper holder was falling off of the wall. The mirror had large black streaks down it where the plating came off the back. The toilet would run constantly unless you lifted the lid and made sure that the flappervalve was in place. The lobby had a chair with the fabric hanging down below off the bottom. However, the staff was nice at the hotel. The buffet was not near as good as other all inclusive that I have stayed at. It is good that it has the location that it does or it would not be worth staying there.
Stayed 7 nights in Dec 2025

6/10 Okay

PAUL

Stayed 1 night in Dec 2025

6/10 Okay

Jesse, San Antonio

Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty. The food was really, really bad. I would not recommend this price to others.
Stayed 2 nights in Dec 2025

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