Biwa Tulum in Tulum | Best Rates & Deals on Orbitz

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Hotel with free parking, near Temple of Doom

VIP Access

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Where to?

Dates

May 2025

June 2025

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Junior Suite, 2 Bedrooms, City View | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Room service
Breakfast available
Housekeeping
Gym
Laundry

Explore the area

Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780

Gran Cenote
‪4 min drive‬
Tulum Mayan Ruins
‪7 min drive‬
Playa Paraiso
‪17 min drive‬
Tulum Intl. Airport (TQO)
‪47 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Deluxe Twin Room, Multiple Beds, Accessible, City View

301 sq ft
City view
Sleeps 2
2 Large Twin Beds

Standard Double Room, 1 King Bed, City View

301 sq ft
City view
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms, City View

645 sq ft
City view
Sleeps 4
1 Queen Bed and 2 Twin Beds

About the neighborhood

Tulum

Located in Tulum City Center within a mile (2 km) of Temple of Doom, Biwa Tulum is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 4-star hotel has 14 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Temple of Doom - 2 min drive - 1.3 miles
Tulum National Park - 3 min drive - 1.4 miles
Gran Cenote - 4 min drive - 2.5 miles
Tulum Mayan Ruins - 7 min drive - 2.4 miles
Playa Paraiso - 17 min drive - 4.0 miles

Getting around

Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

‪Acqua e Farina - ‬4 min walk
‪Taqueria Maya - ‬3 min walk
‪Café Don Tomas - ‬1 min walk
‪Las Cazuelas - ‬5 min walk
‪El Asadero - ‬2 min walk

About this property

Biwa Tulum

Hotel with free parking, near Temple of Doom

Guests staying at Biwa Tulum enjoy an outdoor pool, a gym, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 240 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a terrace, and a banquet hall.

Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and microwaves are other standard amenities.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Free WiFi
Restaurant

includes taxes & fees

$51 per night

May 19 - May 20

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Weekday local cuisine breakfast available 7:00 AM to noon for a fee: USD 8 to 15 per person
A coffee shop/cafe
A restaurant

Things to do

Bicycle rentals
Billiards/pool table
Gym
Outdoor pool

Family friendly

In-room crib
In-room microwave
Outdoor pool
Separate in-room dining area

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Business services

Coworking space

Outdoors

Beach towels
Pool loungers
Rooftop terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (35 inch wide door)
Front entrance ramp
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Built in 2017
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

49-inch smart TV with cable channels
iPod dock

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Microwave
Minibar
Separate dining area

Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Rollaway/extra beds are available for USD 25.00 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for local cuisine breakfast: approximately USD 8 to 15 per person
Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Biwa Tulum Hotel

Biwa Hotel

Biwa Tulum Hotel

Biwa Tulum Tulum

Biwa Tulum Hotel Tulum

Frequently asked questions

What can I see around Biwa Tulum?

This hotel is situated in Tulum City Center within a short 11-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

How much does it cost to stay at Biwa Tulum?

As of May 5, 2025, prices found for a 1-night stay for 2 adults at Biwa Tulum on May 15, 2025 start from $85.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Biwa Tulum?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Biwa Tulum feature a casino?

No, Biwa Tulum doesn't have a casino.

Is there an indoor pool at Biwa Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Biwa Tulum?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a restaurant.

Are there hot tubs at Biwa Tulum?

No, there isn't a spa tub at this hotel.

Does Biwa Tulum have a restaurant with a breakfast menu?

Yes, Biwa Tulum serves breakfast (local cuisine) on weekday mornings for a surcharge from its restaurant.

Does Biwa Tulum allow pets to stay for free?

No, pets aren't allowed at Biwa Tulum.

Are there connecting rooms at Biwa Tulum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Biwa Tulum?

The closest major airport to Biwa Tulum is Tulum Intl. Airport (TQO), which is 25.5 mi away (47 minutes by car).

Are there rooms with balconies at Biwa Tulum?

Yes, some guestrooms at Biwa Tulum offer a balcony and may feature city views.

Biwa Tulum Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Marguerite

Business traveler

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Tulum

Loved my room Great layout with plenty of room for luggage and moving around. Very clean. Comfortable bed and pillows. Lovely pool and roof top bar with sitting area Walking distance to the main shopping and restaurant area Friendly and helpful staff Would definitely stay again

Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Jan 18, 2025

Stayed 3 nights in Jan 2025

8/10 Good

Oscar

Traveled with partner, Traveled with family

Jan 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend

Stayed 1 night in Jan 2025

10/10 Excellent

Ofelia

Traveled with partner

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 2 nights in Dec 2024

8/10 Good

Jaime

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family

Dec 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would stay again

Stayed 2 nights in Dec 2024

10/10 Excellent

Alexandra

Dec 7, 2024

Stayed 2 nights in Nov 2024

8/10 Good

Carmencita

Aug 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family

Jun 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Jun 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been at the biwa 4 or 5 times now. Always great and a lovely staff!

Stayed 11 nights in Jun 2024

8/10 Good

Deon

Traveled with group

Mar 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back at Biwa!

This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit!

Stayed 3 nights in Mar 2024

8/10 Good

Nicole

Traveled with partner

Mar 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.

Stayed 12 nights in Feb 2024

10/10 Excellent

Yolanda

Traveled with family

Dec 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

10/10 Excellent

Angy

Sep 18, 2023

Stayed 1 night in Sep 2023

8/10 Good

Philip

Traveled with group

Aug 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk personal were wonderful, from check in , to answering questions, to check out.

Stayed 2 nights in Aug 2023

10/10 Excellent

Nicolette

Traveled with partner

Apr 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!

6/10 Okay

Michael

Traveled with family

Apr 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The check in process was not handled well. We got in late only to find the power out and no one to check us in.

Stayed 7 nights in Mar 2023

10/10 Excellent

George

Traveled with partner

Feb 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay.

Stayed 1 night in Feb 2023

10/10 Excellent

rohit

Feb 15, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel met all our needs. Excellent. Thanks.

Stayed 1 night in Feb 2023

10/10 Excellent

Bradley

Nov 24, 2022

Stayed 1 night in Nov 2022

10/10 Excellent

Edith

Traveled with group

Oct 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.

Stayed 1 night in Sep 2022

10/10 Excellent

Jared

Traveled with family

Aug 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Happy with our stay, everything as expected.

Stayed 2 nights in Aug 2022

10/10 Excellent

Serge

Aug 17, 2022

Stayed 4 nights in Aug 2022

10/10 Excellent

Ekaterina

Traveled with group

Aug 3, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning!

Stayed 4 nights in Jul 2022