El Paraiso Hotel Tulum

On private beach with 2 outdoor pools, near Tulum National Park

VIP Access

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Where to?

Dates

June 2025

July 2025

Luxury Double Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Exclusive Bungalow, Multiple Beds | Living area | Foosball, books

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Bar
Room service
Housekeeping

Explore the area

Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

Playa Paraiso
‪5 min walk‬
Tulum Mayan Ruins
‪6 min drive‬
Tulum National Park
‪7 min drive‬
Tulum Intl. Airport (TQO)
‪57 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Exclusive Bungalow, Multiple Beds

961 sq ft
Sea view
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Deluxe Double Room

534 sq ft
Sea view
Sleeps 2
2 Double Beds

Luxury Double Room

534 sq ft
Sea view
Sleeps 2
1 King Bed

Deluxe Suite, 2 Queen Beds

Exceptional

391 sq ft
Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed

Exceptional

388 sq ft
Sleeps 3
1 King Bed and 1 Large Twin Sofa Bed

Superior Room, 2 Queen Beds

Wonderful

249 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Tulum

Located in Zona Hotelera, El Paraiso Hotel Tulum is adjacent to Playa Paraiso and within a mile (2 km) of other popular sights like Tulum Mayan Ruins. This 15-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

Playa Paraiso - 5 min walk - 0.3 miles
Las Palmas Public Beach - 8 min walk - 0.5 miles
Tulum Mayan Ruins - 6 min drive - 0.9 miles
Tulum National Park - 7 min drive - 2.9 miles
Tulum Beach - 7 min drive - 3.1 miles

Getting around

Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

‪Zona Arqueológica de Tulum - ‬14 min drive
‪Mulut Jach Ki - ‬11 min drive
‪Templo Dios del Viento - ‬19 min walk
‪La Fiesta Mexicana - ‬11 min drive
‪Playa Pescadores - ‬8 min walk

About this property

El Paraiso Hotel Tulum

On private beach with 2 outdoor pools, near Tulum National Park

El Paraiso Hotel Tulum features a private beach, a full-service spa, and 2 outdoor pools. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a microwave in a common area.

Guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, minibars, and safes. Change of towels is available on request.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
Spa
Free WiFi
Restaurant

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free secured, uncovered self parking on site

Food and drink

Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Paraiso Restaurante

Things to do

2 outdoor pools
Beach volleyball
Bicycle tours
Books
Designer stores
Foosball table
Free beach club
Free bicycle rentals
Full-service spa
Games

Family friendly

2 outdoor pools
Art supplies
Beach toys
Mini-fridge
Pool toys
Snack bar/deli

Conveniences

Gift shop/newsstand
Guidebooks
Limited-hour front desk
Luggage storage
Shared microwave
Water dispenser

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a national park
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

Deep-tissue massages
In-room massages
Spa open daily
Sports massages
Swedish massages

Accessibility

No elevator
Smooth flooring in room

1 building
1 floor
At least 80% of food locally-sourced
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
Mediterranean architecture
Mosquito nets
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Free bottled water
Limited room service
Mini-fridge
Minibar

Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Individual decor
Individual furnishings
Iron/ironing board on request
Recycling
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Up to 2 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 9:00 PM.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.

Property is also known as

El Paraiso Hotel Tulum Hotel

El Paraiso Hotel Tulum Tulum

El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at El Paraiso Hotel Tulum?

El Paraiso Hotel Tulum offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see close to El Paraiso Hotel Tulum?

This hotel is situated in Zona Hotelera within a short 19-minute walk of Tulum Mayan Ruins and also 2 minutes on foot from Playa Paraiso. You'll also find Tulum Beach and Tulum National Park within a short drive.

Will I be able to park at El Paraiso Hotel Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at El Paraiso Hotel Tulum?

El Paraiso is the hotel's full-service spa and services include deep-tissue massages.

Does El Paraiso Hotel Tulum feature a casino?

No, El Paraiso Hotel Tulum doesn't have a casino.

Will I find an indoor pool at El Paraiso Hotel Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about El Paraiso Hotel Tulum?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring sea views.

Are there hot tubs at El Paraiso Hotel Tulum?

No, this hotel doesn't have a spa tub.

Does El Paraiso Hotel Tulum have a restaurant with a breakfast menu?

Yes, El Paraiso Hotel Tulum serves free cooked-to-order breakfasts at El Paraiso Restaurante each morning.

Will El Paraiso Hotel Tulum allow pets to stay for free?

No, pets aren't allowed at El Paraiso Hotel Tulum.

Does El Paraiso Hotel Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to El Paraiso Hotel Tulum?

The closest major airport to El Paraiso Hotel Tulum is Tulum Intl. Airport (TQO), which is 28.8 mi away (59 minutes by car).

Can I book a room with a balcony at El Paraiso Hotel Tulum?

Yes, every guestroom at El Paraiso Hotel Tulum comes with a balcony with some featuring sea or garden views.

El Paraiso Hotel Tulum Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

8/10 Good

fernando, roanoke

Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located property but did feel that the price/value ratio was off. I did have a situation where i was handed two lanyards with a key to the room and one for the room safe. Somehow the key to the safe fell off the lanyard in a quick walk to a restaurant next door. Ended up having to pay $100 to replace that key that fell off the lanyard they gave me. Property should make the switch to code based safes and different key systems. So it did not feel great to pay $100 after overpaying for the room. The ocean had a lot of algae and that contributed to the feel of not receiving proper value.

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here!

Stayed 3 nights in Mar 2025

8/10 Good

Augustine

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.

Stayed 4 nights in Mar 2025

10/10 Excellent

Meghan, Vancouver

Traveled with group

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic and welcoming staff

Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Mar 3, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group

Feb 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful getaway

The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!!

Stayed 3 nights in Jan 2025

8/10 Good

Eiriena

Traveled with partner

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

While the hotel was pretty and the beach is clean - check in was smooth staff was very pleasant- offered an upgrade which we booked thro uh h Expedia - and as VIP of Expedia it should have been free- it was $600 USD we stayed in the bungalow which was nice but comes with no extra amenities lol was even charged for the milk for the coffee in the room. Everyone is very aggressive with tips to be received - but this was true for all the restaurants we visited not just the hotel restaurant. This hotels restaurant closes at 5:30-6PM and dinner is not available. You can ask front desk to arrange a car for you but the price they give you will not be the price when you get in the cab lol both times for scammed out of an additional 100-200 pesos. Also hotel does not follow the current conversions USD to Pesos and when told theirs was off changing prices by a few dollars o was met with pretty aggravated responses. On the one hand what’s a few dollars ? But on the other you should be honest. Hotel all in all is nothing to cry home about and neither is service although the beach itself area was beautiful and kept clean as it’s in the national park.

Stayed 4 nights in Jan 2025

10/10 Excellent

Alan, Sudbury

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff and service were excellent and I look forward to staying there again. Love the beach area too.

Stayed 7 nights in Jan 2025

10/10 Excellent

Yeila

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Nov 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 4 nights in Oct 2024

10/10 Excellent

Roberto

Sep 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place!

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family

Aug 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect beach hotel.

I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.

Stayed 1 night in Aug 2024

8/10 Good

Jose, Weston

Jul 26, 2024

Liked: Cleanliness

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Jul 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Gilberto

Traveled with family and small children

Jul 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.

Stayed 1 night in Jul 2024

10/10 Excellent

Frederic

Traveled with family

Jul 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great full day and night at El Paraiso

Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.

Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Traveled with family

Jun 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

10/10 Excellent

Sonja

May 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Claude

May 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.

Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Traveled with family

Apr 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but hard to move around

The beach is spectacular and it feels special to be right in the national park. Good food and good service. I was dissapointed to learn that even though the hotel only has 10 rooms, the beach area is public and they actually rent beds to people that are not staying in the hotel. I was looking for a more private experience. However the service was great, and the food and the beach was gorgeous. They dont offer dinner and its hard to move around if you can’t bike or didn’t rent your own car. Taxis are very expensive in Tulum. So sometimes getting dinner was kind of a feat. If you stay here or in the national park, make sure to have your own way of transportation.

Stayed 5 nights in Apr 2024

10/10 Excellent

Azim

Feb 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and Solitude

The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.

Stayed 10 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with partner

Jan 29, 2024

Liked: Staff & service, property conditions & facilities

Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.

Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Jan 28, 2024

Liked: Cleanliness, staff & service

Wonderful personnel but crowded and loud beach

The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time. My husband and I cannot thank them enough! This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.

Stayed 11 nights in Jan 2024