El Paraiso Hotel Tulum

3.5 star property
Beach hotel with 2 outdoor pools and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for El Paraiso Hotel Tulum

Luxury Double Room | 1 bedroom, premium bedding, down comforters, minibar
Terrace/patio
Deep-tissue massages, Swedish massages, sports massages, beach massages
Deluxe Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

Exclusive Bungalow, Multiple Beds

  • 961 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Deluxe Double Room

  • 534 sq ft
  • Sea view
  • Sleeps 2
  • 2 Double Beds

Luxury Double Room

  • 534 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, El Paraiso Hotel Tulum is adjacent to Playa Paraiso and within a mile (2 km) of other popular sights like Tulum Mayan Ruins. This 15-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Playa Paraiso - 5 min walk - 0.3 miles
  • Las Palmas Public Beach - 8 min walk - 0.5 miles
  • Tulum National Park - 4 min drive - 1.4 miles
  • Tulum Mayan Ruins - 6 min drive - 0.9 miles
  • Tulum Beach - 9 min drive - 3.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Carl's Jr. - ‬7 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Häagen-Dazs - ‬10 min drive

About this property

El Paraiso Hotel Tulum

Beach hotel with 2 outdoor pools and a full-service spa
El Paraiso Hotel Tulum features a private beach, a full-service spa, and 2 outdoor pools. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a microwave in a common area.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, minibars, and safes. Change of towels is available on request.
A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Paraiso Restaurante

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Books
  • Designer stores
  • Foosball table
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Beach toys
  • Mini-fridge
  • Pool toys
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 1 floor
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at El Paraiso Hotel Tulum?

El Paraiso Hotel Tulum offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on Nov 10, 2025 start from $210.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to El Paraiso Hotel Tulum?

This hotel is situated in Zona Hotelera within a short 19-minute walk of Tulum Mayan Ruins and also 2 minutes on foot from Playa Paraiso. You'll also find Tulum National Park and Tulum Beach within a short drive.

Will I be able to park at El Paraiso Hotel Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at El Paraiso Hotel Tulum?

El Paraiso is the hotel's full-service spa and services include deep-tissue massages.

Does El Paraiso Hotel Tulum feature a casino?

No, El Paraiso Hotel Tulum doesn't have a casino.

Will I find an indoor pool at El Paraiso Hotel Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at El Paraiso Hotel Tulum?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring sea views.

Does El Paraiso Hotel Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Paraiso Hotel Tulum have a restaurant with a breakfast menu?

Yes, El Paraiso Hotel Tulum serves free cooked-to-order breakfasts at El Paraiso Restaurante each morning.

Will El Paraiso Hotel Tulum allow pets to stay for free?

No, pets aren't allowed at El Paraiso Hotel Tulum.

Are there connecting rooms at El Paraiso Hotel Tulum?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to El Paraiso Hotel Tulum?

The closest major airport to El Paraiso Hotel Tulum is Tulum Intl. Airport (TQO), which is 28.8 mi away (59 minutes by car).

Can I book a room with a balcony at El Paraiso Hotel Tulum?

Yes, every guestroom at El Paraiso Hotel Tulum comes with a balcony with some featuring sea or garden views.