It is beautiful and peaceful; a hidden gem in the Tucson Hills. We love to go there for healing times. Pools and Lazy River are wonderful...but they need to control crowds at Lazy River (maybe make 2-hr appt times) as there was no social distancing or masks and river run was jammed full by 1 pm. Food was good and available on the Veranda; appreciated that. Live music also on Sat night at the bar. During COVID, much is closed there; spa, shops. Suggestion: One could also make an appointment to buy something In the shop, if needed. But I do appreciate staff and service constrictions during this time of Covid when hotel expenses are impacted.
We had ordered dinner for 4 with adult beverages thru Salud restaurant and ate in the Patio/bar... the food and drink was good... service was good until they became busy. We charged it to our room... No problem... we checked out via phone ... Then reviewed our charges once home.. found that the dinner was charged 3 times... 3 times $362. the gal we spoke with was going over the itemized bill and ignored the large triple charge until after told the resort fee and parking didnt make the total 700.00 over what it should of have been... I expect better Customer service from a JW Marriott... and Not try to get away with triple charging... very dissapointing ... Possible a not gonna be going there again kinda thing. too bad!
I love the atmosphere of the resort, it feels very open.
Starr Pass is a beautiful property. The rooms are very clean.
Very good food and service at restaurants. Primo desserts were great.
Fantastic family getaway with our 5 and 7 year olds! Pools were well maintained and provided lots of entertainment for the kids. The daily tequila toast
If you are staying in Tucson for anything, this is the place to stay. The check in was quick and easy, rooms clean, beds comfortable and view amazing. We ate at the restaurant on property (Signature Grill) and it was reasonable and delicious. I recommend this great resort to anyone.
The property was Amazing! The lazy river and views were a bonus.
Always love the terrace in the evening overlooking the City. Rooms, food and access to golf, hiking are fantastic. Unfortunately the property was under renovation and had to deal with building of scaffolding on the property and the noise definitely took away from the experience. Understandable that renovations have to happen, however, feel like we should have been notified by either orbits and /or the Hotel.
The nicest restaraunt we were told is closed on Su and monday.when visiting resorts, I expect the finest on site hotel nightly. You need to change that. Please have your fin dinine open nightly. Wanted to take my wife to Primon for special event. Maybe yo could comp us a dinner since it was closed. We had to check out today to get back to work. Dan Hovey is the name.
Wow!! What a nice resort that has everything. Great location close to Downtown Tucson but up in the hills looking down on the city and valley below. Such a nice overall feeling about the place. And that's what it's all about...the overall feeling a place gives you. It's a 5 in my book. Looking forward to staying here again someday.
Ok hotel. Not the best area of town. North Tucson seems much nicer and safer.
This is the most relaxing hotel with a beautiful pool, great views and a Starbucks on sight. Lots to do plenty of hiking and biking.
Swimming pool and lazy river are great, so much fun for the kids! They also have several restaurants and a full Starbucks store inside the hotel. Food can be a bit pricey however they let us do smores on the patio at night and it was great!!! Huge resort so if you are on the end it can be a little bit of a walk, all have balcony access. Summer rates are also super low compared to the rest of the year we go here for stay-cations !!!
JW Marriott Starr Pass Resort and Spa places you next to Tucson Mountain Park and within a 3 miles (5 km) of Greasewood Park. This 575-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.
There are multiple options for onsite dining with 3 restaurants, including Signature Grill, which specializes in southern cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
All of JW Marriott Starr Pass Resort and Spa's 575 soundproofed rooms provide coffee makers, free weekday newspapers, and free local calls. Guests can expect WiFi, wired Internet, and 46-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free bottled water, safes, and ironing boards.
JW Marriott Starr Pass Resort and Spa features a golf course, a full-service spa, and 2 outdoor pools. Valet parking is offered for USD 29 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury resort include a lazy river, a children's pool, and a 24-hour fitness center.
It is beautiful and peaceful; a hidden gem in the Tucson Hills. We love to go there for healing times. Pools and Lazy River are wonderful...but they need to control crowds at Lazy River (maybe make 2-hr appt times) as there was no social distancing or masks and river run was jammed full by 1 pm. Food was good and available on the Veranda; appreciated that. Live music also on Sat night at the bar. During COVID, much is closed there; spa, shops. Suggestion: One could also make an appointment to buy something In the shop, if needed. But I do appreciate staff and service constrictions during this time of Covid when hotel expenses are impacted.
We had ordered dinner for 4 with adult beverages thru Salud restaurant and ate in the Patio/bar... the food and drink was good... service was good until they became busy. We charged it to our room... No problem... we checked out via phone ... Then reviewed our charges once home.. found that the dinner was charged 3 times... 3 times $362. the gal we spoke with was going over the itemized bill and ignored the large triple charge until after told the resort fee and parking didnt make the total 700.00 over what it should of have been... I expect better Customer service from a JW Marriott... and Not try to get away with triple charging... very dissapointing ... Possible a not gonna be going there again kinda thing. too bad!
I love the atmosphere of the resort, it feels very open.
Starr Pass is a beautiful property. The rooms are very clean.
Very good food and service at restaurants. Primo desserts were great.
Fantastic family getaway with our 5 and 7 year olds! Pools were well maintained and provided lots of entertainment for the kids. The daily tequila toast
If you are staying in Tucson for anything, this is the place to stay. The check in was quick and easy, rooms clean, beds comfortable and view amazing. We ate at the restaurant on property (Signature Grill) and it was reasonable and delicious. I recommend this great resort to anyone.
The property was Amazing! The lazy river and views were a bonus.
Dear Guest, thank you for staying with us at the JW Marriott Tucson Starr Pass Resort & Spa, a desert paradise, crafted with a personal touch. It is always great to learn from our guests how our serene atmosphere helped them feel renewed and restored during their stay. We enjoyed having you and hope you will return to see us soon. Best Regards, Eric H. McDonald, Director of Room Operations