Very friendly and attentive staff. Property needs a major remodel.
Service was good, room was good. Other guests were extremely loud.
A very nice and reasonably priced hotel in a very quiet area. The staff was wonderful! The hotel is close to everything we wanted to do. We ate at an amazing Mexican restaurant in old Tuscon called El Charro Cafe. This is the best Mexican restaurant I have ever dined in. The Pima Air and Space Museum, The Tuscon Boneyard and Tucson Graveyard were close too. We spent 8 hours at the Pima Museum and it was not enough. All I have mention is with 15 minutes of this great hotel!
It was ok but could use a bit more attention to the carpets in the room
The courtyard in the middle of the hotel is amazing.
For 200 a night I was expecting a nice clean hotel! This place was horrible! My grandson took off his shoes and in minutes his socks were black! Requested a crib when making reservations, also called day before to make sure! Got there and nothing! Finally brought one and it was a pac n play not a crib was also broken and gross! In hotel restaurant went first night kids were hungry, took 20 min to order then another 50 min to get food! And it was terrible. I ordered taco salad how hard is that!! Really bad! Rooms besides being disgustingly dirty was shabby and old! I would have gotten another room for the 2nd night but they wouldn’t return one night charges! Customer service was non existent at front desk! DO NOT stay at this hotel
A very well run hotel with outstanding manager John Wayne who went out of his way to make sure everything was the way it was supposed to be. When my airport shuttle did not show up he drove me to the airport! He is the nicest, most conscientious manager I’ve ever met. He really understands the meaning of customer satisfaction. I would stay there again. While not a newer facility, it’s clean, convenient and run by the nicest people. Thank you!
Very close to airport with free shuttle service. The warm breakfast was excellent and the dining area was spacious and modern
My queen sized mattress was sagged in the middle, as if worn out. There was no ceiling fan cover in the bathroom and an open light socket that looks to be where a warming bulb would go.
Great Hotel, needs a remodel but its clean, a great value and central.
Stayed here for a single night after flying into Tucson, as I lacked the energy to make my way to my final destination after traveling for so long. It was totally fine for that purpose; bed was comfortable enough, although there was a fair bit of noise from the lobby that I could hear in my room. Toilet ran for ages anytime it was flushed. Decent water pressure. Breakfast was pretty good, although there wasn't enough seating for guests, and the waffle iron was broken. Both the folks I dealt with when checking in and out seemed totally unenthusiastic, although I can't blame them for not loving their minimum wage hospitality job, and it isn't as if that negatively impacted my stay. Having said that, if one were seeking a lot of assistance during one's stay, I'm not sure you'd get much beyond minimal effort. As I said, fine for an evening's sleep, but I wouldn't ever book this place for a lengthier trip.
We needed and extra blanket and they told us we could not have one because they were locked.
The property was very appealing inside and out. This property is not as updated like in other cities, so hopefully this one is in line for remodeling too. Employees were super friendly and made me feel welcomed. Breakfast had a lot of choices and was fresh and hot. Keep up the good work!
Located 2.9 mi (4.7 km) from Tucson International Raceway, Best Western Tucson Int'l Airport Hotel & Suites is within a 10-minute drive of Pima Air and Space Museum. This 167-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.
Free buffet breakfast is served each morning from 6 AM to 9 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Best Western Tucson Int'l Airport Hotel & Suites's 167 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
Guests staying at Best Western Tucson Int'l Airport Hotel & Suites enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free shuttle from the airport to the hotel during limited hours. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Very friendly and attentive staff. Property needs a major remodel.
Service was good, room was good. Other guests were extremely loud.
Dear Anonymous, I am happy that you experienced great service. My apologies the other guest were less considerate.
Dear Anonymous, Thank you for your 5 out of 5 star review! Please come see us again soon.
A very nice and reasonably priced hotel in a very quiet area. The staff was wonderful! The hotel is close to everything we wanted to do. We ate at an amazing Mexican restaurant in old Tuscon called El Charro Cafe. This is the best Mexican restaurant I have ever dined in. The Pima Air and Space Museum, The Tuscon Boneyard and Tucson Graveyard were close too. We spent 8 hours at the Pima Museum and it was not enough. All I have mention is with 15 minutes of this great hotel!
WOW! Thank you for sharing your experience with us! It make us so happy to hear you were able to enjoy so much and had a comfortable stay. It is exciting to hear your adventures to the local sites were so much fun! and that the Staffs recommendations were spot on for all that you experienced! We will be sure to share the feedback with them and let them know to keep up the good work! We all thank you for your business and hope you can come back to stay with us soon again. Safe travels, Samantha B
Dear guest, Thank you for taking the time to share your feedback, we hope to see you with us soon again. Travel safe, Samantha B
It was ok but could use a bit more attention to the carpets in the room
Hello guest, Thank you for sharing your experience with us. We would like very much to follow up with you if you would please contact the hotel direct and ask for myself or another member of our Management Team, we are always available to you. Travel safe, Samantha B
Our thanks to you! Thank you for sharing your rating of your stay, we are happy to know your expectations were met. We hope to have you visit with us again soon! Safe travels, Samantha B
The courtyard in the middle of the hotel is amazing.
Hi Jesse, Thank you for taking the time to share your feedback! We are happy you enjoyed our courtyard with its lush greens and orange trees. We love when guests share they were comfortable and were able to experience it. We hope to have you visit with us again soon. Happy Holidays and Safe Travels, Samantha B
Dear Anonymous, Thank you for your review! We are working on updating our property in the future!