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Recent guest reviews

Our room was clean.

The rooms have been updated. The view from our room was lovely as we could see the mountains. The staff was friendly and helpful. The beds were comfortable. The pool area had nice loungers and was well maintained. The room was clean and the breakfast options were plentiful...what more could you ask for!

Always a fantastic stay. The staff is amazing, the manager is extraordinary. Always clean. Highly recommend.

a notch above motel 6. towels were worn out and rough, TV didn't work well, AC noisy and the sheets were not comfortable. I wouldn't recommend this place because they charge too much for not good quality.

Excellent customer service. Friendly staff, the hotel was extremely clean and our room was disinfected and cleaned-seal on door. The location is great, quiet and convenient for your shopping needs. It’s also next to public transit if you need it. Will absolutely be staying here again.

Very nice and polite staff. Very clean and sanitized especially in these times.

Very polite and helpful staff. Great job! Will come back soon.

The property was newly renovated and clean. The bed was high and a bit difficult for me to climb into. The bathroom was nice, the staff was friendly

Great location vis-à-vis relatives that we visit. Room was excellent. Having stayed here many times, we noticed at my last visit (four nights) that the breakfast quality had declined, with eggs that didn't taste natural, coffee that periodically ran out, little variety in fruit, repetitive offerings, etc. We hope that the breakfast is improved so that we continue to stay here.

We had one of the suites. It was very spacious and had a large closet and comfortable bathroom. The staff was courteous, friendly, and helpful. The complementary breakfast had a good variety of items and was well prepared. We enjoyed our stay here.

Restaurants and Mall one block west on Broadway. Staff pleasant. Nice facility.

No need to. That's all If you want people to answer to your survey, dont' keep on asking to write a review

Met family in town for a little getaway. Hotel was close to fire station, so lots of noise. Was also close to attractions we wanted to visit, so convenient for that. Staff was friendly and helpful. Breakfast was good. The room was clean with plenty of linens. No refrigerator or microwave. Would recommend and stay again.

The Hampton Inn is nicely located on Tucson's east side, across the street from Park Mall. The room was clean and well maintained. The staff were friendly and helpful. The breakfast was ample and diverse. It was a great place to stay during the Thanksgiving holiday.

A perfect room for a family stay, just add eggs, fruit, etc to breakfast...

Overall we were satisfied. There was nothing to complain about and in fact the hotel staff was really great, especially the front desk. The hotel and the room was very clean. The only thing that surprised me was the size of the room...much smaller than any other Hampton Inn that I have stayed in.

The staff are as professional as any I've ever seen. Excellent service. I will stay at Hampton Inns and Suits in the future.

The staff was very welcoming and great when questions came up and were very helpful when extra items were needed. My husband and I stayed her with our 3 kids for a weekend to visit family. The rooms were very clean and comfortable. We would for sure stay here again when going back to visit the family.

This hotel gave us a positive first impression - it was clean and neat, the entry was easy to find, and most of all, the staff was top notch! The gentleman who checked us in offered to upgrade us to a king suite, which we happily accepted. The room was clean and roomy, with a comfortable bed. Even better, the air conditioning worked really well...very important for summer in Tucson! The only thing I could find to nitpick would be the breakfast - but only because the eggs were rubbery and the sausage gravy was gluey. The lady managing the breakfast area was very pleasant and helpful. Overall this was a great choice for an eastside Tucson location.

There's nothing to write home about but also nothing horrible. Breakfast was adequate though it could have been better monitored. A few guests stayed late at the pool & another guest fell asleep with the tv on full volume. Overall solid hotel stay.

S Wilmot Rd Tucson AZ

Hotel highlights

  • Walking distance to Park Place Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Park Place Mall is a short stroll from Hampton Inn & Suites Tucson East/Williams Center, and other popular attractions like Davis-Monthan Air Force Base are within a few miles (5 km). This 101-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

Hampton Inn & Suites Tucson East/Williams Center's 101 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard. Weekly housekeeping is available.


Property features

Guests staying at Hampton Inn & Suites Tucson East/Williams Center enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

One king studio sofabed non smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 4

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Hampton Inn & Suites Tucson East/Williams Center

Everyone (5) Couples (9) Business (1) Family (9) Friends (1) Other (1)
5
Partner Couples

Our room was clean.

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Hi Anonymous, Thank you for your recent visit and the review of our property! We are happy to know you enjoyed your stay Thank you for your patronage. Warm regards,

5
Partner Couples

The rooms have been updated. The view from our room was lovely as we could see the mountains. The staff was friendly and helpful. The beds were comfortable. The pool area had nice loungers and was well maintained. The room was clean and the breakfast options were plentiful...what more could you ask for!

By on Mar 30, 2021

Review comment responded on Apr 2, 2021

Dear Anonymous, I would like to express my sincere appreciation for you taking time to complete our guest review and for providing us with your impressions of our hotel. We are so glad that you enjoyed your stay here with us, guest satisfaction is our highest priority. On behalf of our entire team we thank you for being our guests and we hope you will come back and see us again soon. We will continue to provide each and every one of our guests the most pleasurable experience possible.

5
Everyone

Always a fantastic stay. The staff is amazing, the manager is extraordinary. Always clean. Highly recommend.

By , from New Orleans on Nov 23, 2020

Review comment responded on Nov 24, 2020

JessC, thank you for the 5-Star Review! We thank you for taking the time to review our property, and complimenting us on the consistency, that the Hampton Inn's bring to our travelers. We thank you for the mention of our amazing staff, and we are glad they were able to help you throughout your stay. We hope you can visit us again the next time you are in the area.

2
Family

a notch above motel 6. towels were worn out and rough, TV didn't work well, AC noisy and the sheets were not comfortable. I wouldn't recommend this place because they charge too much for not good quality.

By , from beverly hills, ca on Sep 17, 2020

Review comment responded on Sep 17, 2020

Dear Steve, This isn't the experience we're known for. I want to apologize that your visit was not an accurate representation of our standards. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5
Family with small children

Excellent customer service. Friendly staff, the hotel was extremely clean and our room was disinfected and cleaned-seal on door. The location is great, quiet and convenient for your shopping needs. It’s also next to public transit if you need it. Will absolutely be staying here again.

By , from New Orleans on Aug 6, 2020

Review comment responded on Aug 7, 2020

Hi J.C, Thank you for the 5 out of 5-Star Review! We thank you for taking the time to review our property, and complimenting us on the consistency, that the Hampton Inn's bring to our travelers. We thank you for the mention of our friendly staff, and we are glad they were able to help you throughout your stay. We hope you can visit us again the next time you are in the area.

5
Partner Couples

Very nice and polite staff. Very clean and sanitized especially in these times.

By , from Tucson on Jul 8, 2020

Review comment responded on Jul 8, 2020

Lakshmi, thank you for taking a moment to share your great experience with us! I am happy to hear you enjoyed our hotel. Thank you once again for your feedback. We look forward to serving your travel needs at our property when you return to the area.

5
Everyone

Very polite and helpful staff. Great job! Will come back soon.

By on May 26, 2020

Review comment responded on May 26, 2020

Dear Anonymous, Thank you for the 5-Star Review! We thank you for taking the time to review our property, and complimenting us on the consistency, that the Hampton Inn's bring to our travelers. We thank you for the mention of our friendly staff, and we are glad they were able to help you throughout your stay. We hope you can visit us again the next time you are in the area.

5
Family Family

The property was newly renovated and clean. The bed was high and a bit difficult for me to climb into. The bathroom was nice, the staff was friendly

By on Jan 16, 2020

Review comment responded on Jan 17, 2020

Dear Anonymous, I will share with the staff that you enjoyed your stay. Whenever you are in need of our services please know that we are here to serve and please each and every one of our guest!! Look forward to seeing you again soon!

4
Partner Couples Family

Great location vis-à-vis relatives that we visit. Room was excellent. Having stayed here many times, we noticed at my last visit (four nights) that the breakfast quality had declined, with eggs that didn't taste natural, coffee that periodically ran out, little variety in fruit, repetitive offerings, etc. We hope that the breakfast is improved so that we continue to stay here.

By on Dec 6, 2019

Review comment responded on Dec 6, 2019

Dear Anonymous, Thank you ever so much for providing us with your very positive feedback. We are thrilled to have earned your repeat business and we appreciate your patronage. We are very pleased to hear how you enjoyed your stay. We rely on feedback like yours to steer us in the right direction and work to provide a superior product to our future guests as well as repeat business. We hope to see you again soon!

4
Everyone

We had one of the suites. It was very spacious and had a large closet and comfortable bathroom. The staff was courteous, friendly, and helpful. The complementary breakfast had a good variety of items and was well prepared. We enjoyed our stay here.

By on Dec 3, 2017

Review comment responded on Jan 17, 2018

Thank you so much for staying with us, i'm pleased you enjoyed the rooms and the breakfast. We take great pride in providing a comfortable stay!

Hampton Inn & Suites Tucson East/Williams Center

251 S Wilmot Rd, Tucson, AZ 85711
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