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Richland Inn and Suites

2.0 out of 5.0

Recent guest reviews

me, my bf and my 3 yr old had stayed at this hotel twice. The first time we stayed wasnt bad, the second time we stayed we had asked for a non smoking room. The room stunk so bad of cigs I wanted to puke, and cig burns all over the place. We were all tired enough we decided to stay anyway. Went back a third time only cause we didnt know of any other cheap places to stay in the area. Was told we couldnt stay there cause we broke the bed the last time we were there. I would like to know how you break a bed while sleeping unless it was already broke. Every time we had stayed there we got there just in time to watch a show to relax a bit so we could go to sleep, wake up the next morning, drink some coffee / chocolate milk and leave. We were never there long enough to do any damage. I am very pissed cause I am not the type of person to destroy other people's property. I try to be a very courteous, honest person.

I was looking for an inexpensive place to stay on Orbitz as I was originally planning on being in this area long term...but, also a motel/hotel that didn't look like it was run down or in a bad part of town...when the hotels/motels populated for the TriCities area, 2 things caught my eye : 1. The initial pictures of Richland Inn and Suites, and also, 2. The price of the room for the pictures which I was seeing. That being said, I decided on booking not just a night but a weeks stay based on the reviews I read and what I was seeing in the pictures. Fast forward...I arrive, and what a nice motel!!! Upon pulling in to the front office, you could tell that someone has put some TLC into this quaint motel in the heart of Richland. There are alot of aging motels across America, you know the ones that have history and a personal feel to them, and when you drive by them, you think, 'Wow, that place looks so neat if it just had some TLC and some Customers'. Well, this was one of those places and it had the TLC applied and I was fortunate enough to have been a customer. Visit, and you will see. My favorite part of my week at Richland Inn and Suites was the Caretaker/Manager named Johnny Arivas (sp? Rivas/Arivas???) I have met some really neat, cool people in my life, and, Johnny is one of the people at the top of my list. If you happen to drop by this motel, if you have extra time at all for when you find yourself there, Go and Get into a conversation with Johnny. It won't be long before you lose track of time. What a neat guy. My only regret about staying at Richland Inn and Suites was that I didn't get to spend more time with him and the other employees. Oh yeah, the rooms have been redone/refurbished....there are several inviting areas around the property to go and relax and think and maybe find yourself in a conversation with someone cool...the motel has charm and you feel like you are there year 1 for whatever year it was built (kind of like being in a real live TechniColor movie)...not a blade of grass out of place/not a weed in site...nicely kept and accessible walkways...a rooftop grill area for cooking and gathering with people...the pool was not open yet, but I believe that will come in the next year and I could understand after what I could see was a lot of money pumped into the life of the motel...this place was quite the surprise. Ok, so I'm long winded but and I am in no way affiliated with this motel,or it's people...I just wanted to give it the respect and the recognition for what is obviously what it has worked for. 5 Stars in my book. Keep it up Johnny and all the employees there!!!

I stayed here on a Saturday night in July while fishing on the Columbia.The room was clean,the staff was friendly and it was only 60 bucks a night.There was a good Chinese restaurant across the street that had a 10 dollar special that would have feed two people .I would stay here again.

The motel was not very new, but clean and the staff were very friendly and caring. they advertise wifi but it did not work. there was not enough shampoo or soap and . and the breakfast was not a big deal.

Stayed here just one night while in the city of Richland. The staff at the front desk are friendly. Johnny(Manager) is a cool and funny guy. Motel is being renovated so some of the rooms still need a bit of work. Overall experience was great. Room was clean and comfortable. Not noisy. WiFi signal was great and fast. Nice flat screen TV in my room. Mini fridge and microwave. Will stay again.

The apparent story on this place was that it allowed to get really bad by the prior owner until it was purchased last year. It is obvious that there are improvements happening. The physical building is old and damaged, but even though our tub was worn and chipped, the caulking was sparkling white and the tiles were clean. The sheets were clean and the comforters appeared brand new - still had the creases from being packaged. The desk staff were friendly and helpful and when we asked for a 'fix' for one of our rooms, it happened immediately. One housekeeper did a very poor job, but the other was amazing. Hopefully management will identify and eliminate the lazy one and give the good one a raise. All in all, it was a fine place to sleep for three nights.

I was so impressed with the refresh, I have stayed here many times but with the remodeling made it that much better. I stay here for the best rate in to town clean rooms and good location .I work at the Hanford site which is very close from hotel

You know, I try and give businesses the benefit of the doubt, especially mom-n-pop places. That's someone's livelihood, after all. So when I destroy an establishment in a review, you know they've messed up. Sadly the Bali Hi Motel falls squarely in that category. Not the worst place I've stayed - but pretty far down the list. The good - Very cheap. The room cost me and my traveling companion 56 bucks for the night. Unfortunately, in this instance, you get what you pay for. The location is pretty close to downtown Richland, seems reasonably safe, and there are no train tracks nearby. Probably the worst thing I could say is that it's a neighbor (more or less) to one of the world's biggest toxic waste dump. That could be a good thing or a bad thing, depending on the purpose of your visit to the Tri-Cities. The noise levels are acceptable. It's on a main drag, so there is some traffic noise, but that dies down pretty much around midnight. There was a ambulance that went by, but only one - so I would say that the other reviews that mention sirens in the night might be accurate and we got lucky with just one aid car the whole night. No bedbugs. I know that's an odd Good bullet point to mention, but other reviews mentioned bug bites. Perhaps it was just my room, but I detected no such wee beasties. The room itself was actually quite spacious. The Bad - The motel is really shabby. Rust stains in the sink and tub, a rip in the upholstery of the room's couch, a heater that wouldn't turn all the way off, not much ventilation in the room, the bedside lamp missing the on/off knob, one source of light for the whole room. The place needs a good sprucing up. The bed - the mattress was super firm, almost like sleeping on a rock. The pillows were tiny and under fluffed, you'd need 3 or 4 of them to make one normal sized pillow. There was no sheet on the bed - just the under sheet and the comforter. And there was a huge stain on one corner of the comforter itself. The couch, total butt-biter. Sit down and you'll sink into it - no support whatsoever. The ventilation. I already mentioned the heater that wouldn't turn off, meaning the room was stifling around 2 in the morning. Also, that mean that there was a constant, low ticking from the unit as it warmed and expanded and jumped through it's little heater hoops. The Whatever - The Television was a old tube set from the middle aughts. It served the purpose, but don't expect super sexy HD. No ice bucket (or, as near as I can tell, no ice machine). This isn't the motel's fault, so I wont hold it against them - but plan for your dinners! There one really terrible Chinese place directly across the street and I could see a Burger King a couple of blocks away. But aside from that, there is no restaurants nearby. And apparently Tri-Cities closes super early, so make sure you've got your food needs taken care of before you settle in. All in all, this motel accomplishes my barest minimum when sleeping in the road: a roof over my head, a reasonably quiet room and a reasonably comfortable bed at a fair price. However, I cant help shake the skeezy feeling about the motel, something about it just seems 'off' somehow. If I could rate an establishment 1.5 stars, I would do so. It's not quite a bottom tier motel, but it's not a two star motel either. So, I round down and explain my reasoning within.

This is a budget motel. The new manager super nice and is doing her best to make it a good value. It is as clean they can make it without tearing out all of the carpet and replacing the furniture. Shower was hot and had good water pressure and the bathroom was clean. Oh and dogs allowed too for $10 extra. Be sure to ask for a good rate.

Needed a cheap room and this place was close to my job site. Not clean and very old worn out building. The owners or Thea Ager on duty in tied me for dinner as there were a group of people BBQ:ing I though that was nice but already had dinner plans. Not going to stay here another night. Found old nuts behind bed tables and silverfish in bathroom

1201 George Washington Way Richland WA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within 2 miles (3 km) of Columbia River Journeys, Richland Inn and Suites is within 3 miles (5 km) of Columbia Point Golf Course. This 44-room hotel has in-room conveniences like refrigerators, microwaves, and TVs. Located centrally in Richland, it's also near Tagaris Winery and Barnard Griffin Winery.


Richland Inn and Suites's 44 air-conditioned rooms provide microwaves, refrigerators, and free local calls. Guests can expect free WiFi and TVs. Other standard amenities include hair dryers and desks.

Property features

Guests staying at Richland Inn and Suites enjoy free WiFi in public areas, laundry facilities, and barbecue grills. If you drive, put free parking to good use. This smoke-free hotel also has a picnic area.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Suite, 1 King Bed with Sofabed, Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

11% of guests recommend this hotel

Total of 22 reviews