Holiday Inn Express & Suites Richland by IHG

2.5 star property
Tuscan-style hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Exterior
Free daily buffet breakfast
Meeting facility
1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪2 min drive‬
  • Place, Toyota Center
    ‪3 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 532 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

7.6 out of 10
Good
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Balcony, River View

8.8 out of 10
Excellent
(16 reviews)
  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • 532 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • 630 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Richland

Located in South Richland within a short walk of Columbia Center Mall, Holiday Inn Express & Suites Richland by IHG is within 2 miles (3 km) of other popular sights such as Three Rivers Convention Center. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • Three Rivers Convention Center - 2 min drive - 1.3 miles
  • Toyota Center - 3 min drive - 1.5 miles
  • Columbia Point Golf Course - 5 min drive - 4.0 miles
  • HAPO Center - 9 min drive - 8.0 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Tuscan-style hotel with free breakfast and airport shuttle service
Holiday Inn Express & Suites Richland by IHG features an indoor pool, an outdoor pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Richland by IHG?

Holiday Inn Express & Suites Richland by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Holiday Inn Express & Suites Richland by IHG?

This hotel is situated in South Richland within a short 7-minute walk of Columbia Center Mall. You'll also find Columbia River and Toyota Center within a short drive.

Is there parking available at Holiday Inn Express & Suites Richland by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express & Suites Richland by IHG feature a casino at the property?

No, Holiday Inn Express & Suites Richland by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Richland by IHG?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about Holiday Inn Express & Suites Richland by IHG?

Couples will appreciate amenities at this hotel, including a soaking tub and a pillowtop mattress in each guestroom with some featuring river views.

Are there hot tubs at Holiday Inn Express & Suites Richland by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Express & Suites Richland by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Richland by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Richland by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Express & Suites Richland by IHG for a fee of USD 30.00 per pet, per night. The property also provides an off-leash area.

Are there connecting rooms at Holiday Inn Express & Suites Richland by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Express & Suites Richland by IHG?

The closest major airport to Holiday Inn Express & Suites Richland by IHG is Tri-Cities Airport (PSC), which is 8.4 mi away (13 minutes by car). Another top airport is Richland, WA (RLD), which is located 8.7 mi away (13-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Richland by IHG?

Yes, some guestrooms at Holiday Inn Express & Suites Richland by IHG offer a balcony and may feature river views.

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 807 reviews
Rating 8 - Good. 199 out of 807 reviews
Rating 6 - Okay. 51 out of 807 reviews
Rating 4 - Poor. 23 out of 807 reviews
Rating 2 - Terrible. 24 out of 807 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Aria

Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Erynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jason Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady who checked us in had great customer service. the room was clean. pool is very nice and warm
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was really greatful that they served breakfast. Itadey stay so much easier.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't really paying attention. It was a last minute booking. I was in and out. I will say that all of the 110VAC outlets were very loose. I had to bend the prongs on all of my power cords to keep them from falling out. Loved the pillows. My room was right above the office so there was quite a bit of noise. no big deal. Internet speed was good. HVAC was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Betsy

Stayed 1 night in Jun 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, breakfast was good and fairly close to restaurants and stores but not walking distance. Kind of noisy with the highway near by but over all a good experience. Staff was very friendly
Stayed 2 nights in Jun 2025

8/10 Good

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bath were
Stayed 2 nights in Jun 2025

6/10 Okay

daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean room and wonderful swimming pool!
Stayed 1 night in May 2025

10/10 Excellent

maureen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Elodia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Avery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service
overall nice property. The rooms were a little dated. No USB outlets. The hot tube was out of order.
Stayed 1 night in May 2025

10/10 Excellent

ELLEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
We enjoyed the 24 hour pool and jacuzzi it was nice after a long work day on a business trip.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gal who checked me in was super friendly. She asked questions that seemed genuine to me as a person. Super efficient and helpful!
Stayed 1 night in May 2025

8/10 Good

Bri

Traveled with family
Liked: Cleanliness, staff & service
The only thing we experienced was that there were multiple kids birthday parties at this location and it was very rowdy for the entire time my kids and I were there; we were unable to enjoy the pool area with the constant screaming and horseplay, although the pool area was beautiful, it was insane trying to enjoy our time together while trying not to get shot at by water cannons and hear over the constant curdling screams of children. I’m not joking, there was kids shoving and a big dude slam dunking on the pool side basketball hoop smacking children and himself in the head; anyway, it’s the parents issue but keep in mind if you’re booking to perhaps call ahead and ask if there are any children’s birthday parties in the schedule if you’re planning to enjoy any pool time.
Stayed 1 night in May 2025

8/10 Good

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is so good
Stayed 1 night in May 2025

10/10 Excellent

Loree

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Cristina

Stayed 2 nights in Apr 2025