Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Point of interest
Lobby
Lobby sitting area
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪7 min walk‬
  • Place, Columbia Point Golf Course
    ‪16 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia River Exhibition of History, Science and Technology - 12 min walk - 0.7 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 3 min drive - 1.3 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Jack in the Box - ‬13 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Art Deco hotel with free breakfast and a fitness center
Guests staying at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 8.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Feb 7, 2026 start from $79.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel is situated in South Richland within a 10-minute walk of Columbia River and Howard Amon Park. You'll also find Richland - Benton City Loop and Columbia River Exhibition of History, Science and Technology less than a mile away.

Is parking available on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a casino?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

What will couples enjoy most about a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and free pool cabanas.

Are there hot tubs at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, this hotel has a spa tub.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serves free buffet breakfast at Salud Bar & Kitchen each morning.

Will Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection for a fee of USD 30.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

The closest major airport to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Are there rooms with balconies that I can book at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection, there aren't any guestrooms that list a balcony.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 759 reviews
Rating 8 - Good. 186 out of 759 reviews
Rating 6 - Okay. 136 out of 759 reviews
Rating 4 - Poor. 71 out of 759 reviews
Rating 2 - Terrible. 80 out of 759 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvgeniy, Spokane

Stayed 1 night in Oct 2025

2/10 Terrible

Meaghan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel offered so much for families and kids — the large swimming area, relaxing hot tub, and sauna were all fantastic. There were tons of fun activities for the kids, including foosball, shuffleboard, and even a video game room, which kept everyone entertained. The staff went above and beyond — they were friendly, helpful, and made us feel welcome from the moment we arrived. A special touch was the complimentary freshly baked cookies and yogurt for kids at the front desk, which our family really appreciated. Our room was very clean and comfortable, and the entire property felt well cared for. One suggestion would be to ensure that guests with mobility challenges can access first-floor rooms more easily, as our family member had some difficulty using the stairs and only second-floor rooms were available at the time of check-in. Overall, it was a great stay, and we’d definitely come back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Judy

Stayed 1 night in Sep 2025

6/10 Okay

Jess

Business traveler
Liked: Staff & service
Love the location
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The associates were friendly and helpful. There is no elevator. The stairs to the 2nd floor need better lighting as we felt they were rather dangerous.
Stayed 1 night in Sep 2025

8/10 Good

Tani

Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
close to the event
Stayed 3 nights in Sep 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

RYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, they had bikes to check out for the trail. Breakfast was not great and the bed were below expectation.
Stayed 1 night in Sep 2025

8/10 Good

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If water is your jam the pool and the walking trail around the majestic Columbia river will not disappoint
Stayed 4 nights in Sep 2025

10/10 Excellent

Carsten

Business traveler
Liked: Cleanliness, staff & service, amenities
Place was clean and enjoyed the stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical gem!

Comfortable, clean, friendly, and economical. Beautiful pool area!
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice view
Stayed 1 night in Sep 2025

10/10 Excellent

Randi

Traveled with family
Liked: Staff & service, property conditions & facilities
Family friendly! Great staff.
Stayed 1 night in Sep 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Awesome if you have kids because of the pool and game room. Breakfast was good too. The bathroom area in the room was small and needs updating but otherwise they have done an amazing job renovating the place! We come to Tri-cities every summer for softball tournaments and we will be back!
Stayed 2 nights in Aug 2025

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. Room was ok, they have tried to update this very old hotel. Bathroom was in ok condition, didnt take a shower. The skunk smell outside was pretty bad but this area is known for that. Room was quiet.
Stayed 1 night in Sep 2025

8/10 Good

Sam

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Business traveler
Liked: Staff & service

Cute decor, nice staff, but not worth the cost

Staff were super nice, however for the price, I don't think the room is worth it. I usually stay at Richland Inn & Suites for quite a bit less and their rooms are equal in size, overall cleanliness, and amenities if you're traveling for business. I actually think they have bigger tv's and nicer bathrooms.
Stayed 1 night in Sep 2025

6/10 Okay

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Kayce

Stayed 2 nights in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Older, but remodeled hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Debra, Forks

Stayed 3 nights in Aug 2025