Room, 1 King Bed, Non Smoking (Fairmont Room)
from $189
The Fairmont Royal York
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 108 reviews
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Recent guest reviews
Great place to stay - only a block from the CN Tower. The hotel was beautiful and the staff were very accommodating.
The fairmount has a regal feel to it, in its design and decor. The staff wears old school uniforms, there's endless chandeliers, everything is detailed and covered in brass; it's almost like going back to the 20's, but that's a good thing because it doesn't feel dated. The staff was fantastic, very helpful in all aspects. The hotel has direct access to the underground right from the lobby which was nice and is across the street from the train station. The room was comfortable tho the beds were not (typical of most hotels) and the bathroom very small and cramped (my only real complaint). The cost is comparable to other hotels in the area and the location for us was great (a block from the hockey hall of fame and walking distance to the convention center and CN tower). It's different than most modern hotels and i think thats what added to the experience, my kids especially loved the nostalgic feel.
Right from the moment you enter the hotel, you are welcomed by the staff. I received a welcome text as well as a welcome on the tv. The rooms are very nice and clean. The only reason why I put a 4 instead of 5 is because the heat was cranked and took quite a while to cool down even with the window open. There isn't anything to complain about. Everything was awesome and I will definitely be looking to stay here on my next trip to Toronto. Thank you all for a wonderful experience
This hotel seems to be resting on it's former glories. The view outside of my room revealed posters laying on the roof, that according to the dates on the posters, had been there for over a month. The tub was less than clean with some mysterious black things all over the tub. While the website mentions self parking at a fair price, upon arrival, the valet told us, it's almost impossible to get into the self parking lot and that all of the local city lots were full due to the Raptors game. The only option was way over priced valet parking at $53 per day. The free WiFi is only available in the lobby, provided you can get a code from a staff member. If you want WiFi in your room, you will pay $16 per day.
As the hotel is across the street from the train station, it made travel from Montreal extremely easy and comfortable. Because we traveled in early December, the hotel was also decked in all its Christmas regalia. It was lovely.
Ok it was satisfactory, if you don't accept this comment then I will delete my survey
Beautiful! Friendly, up to date with history.Close to all near by attractions. Union Station across street, Pearson airport to Union Station! Staff friendly and helpful, from front desk to maid staff.
Good value for money. Well decorated rooms. Courteous staff.
Had to pay for internet. Was very disappointed in a room this expensive. Small room. Helpful staff and lots of good services like checking luggage at the bell desk.
A number of irritations that eventually worked out.niose next to the elevator,no flowers as requested, tv volume too low,battery. Lock no working until I replaced the battery,safe also didn't work until the tech replaced that bat and aniseed the locking device,fridge packed to the brim no room for our milk etc,.
A couple of annoyances, request for bouquet of flowers never appeared in the room. Delay at resevation desk regarding room location, took over 45 mins. Before selected. TV volume was too low and the tech was unable to fix it, also the air conditioning vent was close to the side of the bed which contributed together with the elevator door bell disturbed our sleep. We were given a quiter room for the last 6 days of our stay which was ok.
We had a pleasant stay at this hotel with excellent service from all staff members.
The Fairmont Royal York was just that, ROYAL ! You felt like you were aristocratic! The room was not just plain acomodating the furnishings were classy. The stay made your heart GLOW when you walked through the lobby and out to the street. Orbitz made it all possible to be there with such a great price Per night. The only thing that was a bit of a turn off about the hotel was the day we checked in and out of the elevator comes a man with 3 dogs on a leash. Animals in a hotel room climbing on the furniture and bed doesn't resonate with me. Animals have there own place as do people. If the hotel is going to allow animals they should have a kennel room. I know now why I broke out in hives while I stayed there, dander to some people like myself can be an irritating nussans.
Awesome experience! We love the location and the facility is very clean. Bed was super comfortable and view was great! Got to tour the roof top and checked out the nice garden.
Great place to stay and very nice staff. Stay in one of the newly renovated rooms for sure. Facilities are also very nice and well maintained.
The proximity from CN Tower and Ripleys Aquarium from the hotel was only a few blocks walk. Also, the Union Station train stop was across the street. Friendly staff, lots of amenities. The room had a Keurig coffee maker with real cream instead of powdered. Also, a hot water kettle for tea. Our room was in the newer updated section of rooms. We loved our stay.
Good location for downtown meetings. Close to business district, restaurants, etc.
I find that sometimes when I book online the service at the hotel is lacking. Not so this time, staff was great. I have stayed in nicer rooms at the Royal York and there was construction cLose by on the roof but generally a quality place and so conveniently central$
There was an asian waiter in the lounge by the elevators. He was EXCEPTIONAL. He served my husband, my son and I 10 minutes before closing time on the night we arrived and the service was so great. We went back again another time we were so happy. I like that we were able to walk to the Blue Jays game!
friendly staff who gave us free upgrade for our honeymoon very appreciated.
Hotel highlights
- Walking distance to Canadian Broadcasting Centre and CN Tower
- Onsite dining
- Indoor pool
- Fitness center
Located in Financial District, The Fairmont Royal York is within a 10-minute walk of popular sights such as Canadian Broadcasting Centre and Hockey Hall of Fame. This 1363-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a fitness center. It's in central Toronto and also a short walk from CN Tower and Air Canada Centre.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Rooms
All 1363 air-conditioned rooms feature minibars, coffee makers, and free newspapers. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include video-game consoles, safes, and phones.
Property features
Dating back to 1929, The Fairmont Royal York features an indoor pool, a children's pool, and a fitness center. Valet parking is available for CAD 53 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this historic hotel include a spa tub, a sauna, and WiFi in public areas.
Guest reviews for The Fairmont Royal York
great place to stay
Everyone
Great place to stay - only a block from the CN Tower. The hotel was beautiful and the staff were very accommodating.
feel like royalty in downtown toronto
Everyone
The fairmount has a regal feel to it, in its design and decor. The staff wears old school uniforms, there's endless chandeliers, everything is detailed and covered in brass; it's almost like going back to the 20's, but that's a good thing because it doesn't feel dated. The staff was fantastic, very helpful in all aspects. The hotel has direct access to the underground right from the lobby which was nice and is across the street from the train station. The room was comfortable tho the beds were not (typical of most hotels) and the bathroom very small and cramped (my only real complaint). The cost is comparable to other hotels in the area and the location for us was great (a block from the hockey hall of fame and walking distance to the convention center and CN tower). It's different than most modern hotels and i think thats what added to the experience, my kids especially loved the nostalgic feel.
i would stay here again for sure!!
Everyone
Right from the moment you enter the hotel, you are welcomed by the staff. I received a welcome text as well as a welcome on the tv. The rooms are very nice and clean. The only reason why I put a 4 instead of 5 is because the heat was cranked and took quite a while to cool down even with the window open. There isn't anything to complain about. Everything was awesome and I will definitely be looking to stay here on my next trip to Toronto. Thank you all for a wonderful experience
at one time it was nice
Everyone
This hotel seems to be resting on it's former glories. The view outside of my room revealed posters laying on the roof, that according to the dates on the posters, had been there for over a month. The tub was less than clean with some mysterious black things all over the tub. While the website mentions self parking at a fair price, upon arrival, the valet told us, it's almost impossible to get into the self parking lot and that all of the local city lots were full due to the Raptors game. The only option was way over priced valet parking at $53 per day. The free WiFi is only available in the lobby, provided you can get a code from a staff member. If you want WiFi in your room, you will pay $16 per day.
Review comment
Regional Vice President & General Manager responded on Jan 19, 2017
Thank you kindly for your review. While we are pleased that you enjoyed our EPIC breakfast buffet and central location, we are very disappointed and concerned to hear about the issues that you encountered during your stay. We will be sure to follow up with our housekeeping team with the cleanliness concerns you experienced and assure you that this is not the atypical experience. May we also suggest joining our loyalty program to enjoy complimentary wifi in the future. We hope to have the opportunity to welcome and wow you with a flawless experience in the near future.
nice hotel in walkable distance of attractions
Everyone
As the hotel is across the street from the train station, it made travel from Montreal extremely easy and comfortable. Because we traveled in early December, the hotel was also decked in all its Christmas regalia. It was lovely.
Review comment
Public Relations Manager responded on Dec 8, 2016
Thank you for sharing your review. We are pleased that you enjoyed our centrally located and beautiful hotel. We are also delighted that you were able to experience our beautiful holiday décor. We hope to welcome you again soon!
Everyone
Ok it was satisfactory, if you don't accept this comment then I will delete my survey
Review comment
PR Manager responded on Nov 28, 2016
Thank you kindly for your review. We are disappointed to hear about your overall experience. We hope to have the opportunity to welcome and wow you with a flawless stay in the near future.
best of the best
Everyone
Beautiful! Friendly, up to date with history.Close to all near by attractions. Union Station across street, Pearson airport to Union Station! Staff friendly and helpful, from front desk to maid staff.
Review comment
PR Manager responded on Nov 17, 2016
Thank you for taking the time to share your review. We are delighted that you enjoyed our beautiful and historic hotel, while also taking advantage of our prime location. We are also pleased that you experienced pleasant service from our lovely staff. We hope to welcome you again soon!
nice location. staff is courteous.
Everyone
Good value for money. Well decorated rooms. Courteous staff.
Review comment
PR Manager responded on Oct 31, 2016
Thank you for sharing your review. We are delighted that you enjoyed our central location and courteous staff. We hope to welcome you again in the near future for another pleasant stay!
it's ok
Everyone
Had to pay for internet. Was very disappointed in a room this expensive. Small room. Helpful staff and lots of good services like checking luggage at the bell desk.
Review comment
Marketing Manager responded on Oct 31, 2016
Thank you kindly for your review. We are delighted that you enjoyed our pleasant staff but are disappointed to hear that our guestroom did not meet your expectations. May we suggest in the future joining our loyalty program to enjoy great benefits, such as complimentary wifi, in the future. We hope to have the opportunity to welcome you for a truly flawless stay in the near future.
good central location
Everyone
A number of irritations that eventually worked out.niose next to the elevator,no flowers as requested, tv volume too low,battery. Lock no working until I replaced the battery,safe also didn't work until the tech replaced that bat and aniseed the locking device,fridge packed to the brim no room for our milk etc,.
Review comment
Marketing Manager responded on Oct 17, 2016
Thank you kindly for your review. We are disappointed to hear that you experienced a few issues with your guestroom but are happy to hear that our staff was able to turn your experience around. We hope to welcome you again in the near future for a flawless stay.
Dear Guest, thank you for your review. We are thrilled that you enjoyed your stay at our grand location! We hope to see you again soon. Best regards, Broderick Horne - Guest Experience Manager.