Unique, healthy, and tasty breakfast options. Comforatable bed and very pleasant front desk staff.
The bed is very comfortable, a specialy mattress and pillow.
No robes, rooms haven’t been cleaned, mold in vents, rust on finishings in washroom.
The hotel staff, MIN, was so unprofessional. She forgot the very basic of information, which is the room number. She walked away and left the front office empty. She gave me the floor but what is she expecting for me to do, tap the key on every door? Afterwards, I asked for extra towels and even offered to pick it up downstairs. Min proceeded to argue with me to send the towels and then forgot to send it until 2 hours later. I do appreciate the Manager, Paul, who was very apologetic and took responsibility for his staff, which he didn’t need to do. The hotel itself is modern minimalist style but make sure to specify your needs and do t shy away from speaking to the manager if there are issues.
The staff is very friendly, but the rooms are small and the walls are thin! You can hear everything...
Great, efficient, clean! Great access to Vaughn Mills. We were in for a wedding so it was the perfect location.
Aloft is located in a convenient location, Vaughan Mills mall is less than 5 minutes walk, Toronto is about 30 minutes drive without traffic. Room was small but it was enough for 2, area was very quiet.
Front desk staff were not professionally dressed, did not communicate well with us as we checked-in. I had to ask a lot of questions as general information was not provided. And the two men on the desk made me feel generally uncomfortable. The room was fairly clean, although I do feel the area around the shower could be cleaner. The walls are paper thin and after hearing the ping of someone in another room getting a text message, I realize that every conversation I had in my room was likely heard by those in adjacent rooms and quite possibly the hallway too. On a more positive note the girl who checked me out was very pleasant and knowledgeable. The rooms are a good size and layout for two people.
Vaughan Mills Mall is a short stroll from Aloft Vaughan Mills, and other popular attractions like Canada's Wonderland are within a few miles (5 km). This 3-star hotel welcomes guests with 131 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
The 131 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. 55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and ironing boards are also available.
At Aloft Vaughan Mills, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Unique, healthy, and tasty breakfast options. Comforatable bed and very pleasant front desk staff.
The bed is very comfortable, a specialy mattress and pillow.
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
No robes, rooms haven’t been cleaned, mold in vents, rust on finishings in washroom.
The hotel staff, MIN, was so unprofessional. She forgot the very basic of information, which is the room number. She walked away and left the front office empty. She gave me the floor but what is she expecting for me to do, tap the key on every door? Afterwards, I asked for extra towels and even offered to pick it up downstairs. Min proceeded to argue with me to send the towels and then forgot to send it until 2 hours later. I do appreciate the Manager, Paul, who was very apologetic and took responsibility for his staff, which he didn’t need to do. The hotel itself is modern minimalist style but make sure to specify your needs and do t shy away from speaking to the manager if there are issues.
The staff is very friendly, but the rooms are small and the walls are thin! You can hear everything...
Great, efficient, clean! Great access to Vaughn Mills. We were in for a wedding so it was the perfect location.
Aloft is located in a convenient location, Vaughan Mills mall is less than 5 minutes walk, Toronto is about 30 minutes drive without traffic. Room was small but it was enough for 2, area was very quiet.
Front desk staff were not professionally dressed, did not communicate well with us as we checked-in. I had to ask a lot of questions as general information was not provided. And the two men on the desk made me feel generally uncomfortable. The room was fairly clean, although I do feel the area around the shower could be cleaner. The walls are paper thin and after hearing the ping of someone in another room getting a text message, I realize that every conversation I had in my room was likely heard by those in adjacent rooms and quite possibly the hallway too. On a more positive note the girl who checked me out was very pleasant and knowledgeable. The rooms are a good size and layout for two people.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!