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Holiday Inn Express Toluca

2.5 out of 5.0

Recent guest reviews

This was my first time at this hotel, I've normally stayed at other Holliday Inn in Toluca, but I belive that this one has more acomodations, and services near by, and of course the hotel has all you would expect from a Holliday Inn. I recommend it 100%, myself will be staying hear from now on!

I stayed at the Holiday Inn Express for a work trip. It wasn't a high season and my check out time was late night so that was also an advantage. The process was smooth and hassle less. Room was away from elevator so it was very quiet. Room is well lighted and had no odors. There is a shopping center across the highway so that is very convenient if you want to grab a quick dinner or buy some stuff. I recommend taking the car, it's only a 5 minute drive including parking. Breakfast was not excellent but also not too bad. It's OK for the rate. I grabbed my usual fruit, yogurt, eggs and toast with coffee. Checkout process was also quick and got my invoice right away. I'll stay again here if I have to travel to Toluca and saty for more than one day.

Location: Excellent location for the industrial area. Not so good for tourists. The Price: The best of the area, you won't find a better deal. The Good: The rooms are remodeled, and are very nice. Excellent bed, and variety of pillows. Very clean. Good continental breakfast, fruits, real eggs, bacon, natural juices. Small Gym. The Bad: It is an Express, so it doesn't have restaurant. The building is a bit old. The staff Overall: A good hotel for a quick stay.

Very basic hotel, no frills. Stayed here on a recent business trip, was not my first choice of hotel as my first choice was booked up. No restaurant or bar in hotel and as a business traveller these are what I typically would like to see in a hotel. However, there were a few restaurants within a short walk ( some in the food court in the mall across the road) and others a few blocks down the road. Room was OK, had some issues with getting a WiFi signal in my room and had to go out into the common space in order to get a strong signal.

Renovated hotel (with great results, I must add), with the typical elements of the Holiday Inn Express venues, i.e. fast check in, comfortable room, basic breakfast buffet, very well located (across one of the nice shopping malls in Toluca), caring staff. Suitable por business stays.

As in mainly of the hotels i had been staying in Mexico, people is the best value HI express had, they are friendly, customer service orientated and profesional, the furniture was in perfect condition and the quality of the resting nights were great!! THE SERVICE IN THE RESTAURANT WAS OUTSTANDING. congrats!!

Jorge who works at the front desk is amazing!!!!!! He took good care of us. The hotel is clean, breakfast was really good, beds were comfortable. Internet worked well. Only complaint is that the water pressure is weak. But that seems to be a common issue in Mexico.

I had reservation for 5 nights but the hotel is under construction since my last stay a year ago ,, employee told me that is not even holiday inn corporative that they pay up for the name not the value ,, the owner mr Marco martinez himself told me no refund policy for inconvenience ,, his explanation dust is harmless ,, food is unsafe

Stayed here for a couple of nights on business. The hotel is next to a mall with resturants which is good. Otherwise this hotel offers exactly what you would expect from a holiday Inn Express. On the plus side plenty of hot water and free beer and munchies in the evening.

This is an excellent property. Modern, clean and safe. But by far it's greatest asset are the wonderful staff. I had my car die in the parking lot and they found a mechanic for me, had 2 staff members, both bilingual, take 1.5 hours out of their day to escort me to the mechanic and to explain the problem. This sort of service is truly uncommon. If you are looking for a place to stay in Toluca, stay here, the staff will take care of you like you are family.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 66 reviews