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Courtyard Toluca Tollocan

3.5 star property
Hotel in Toluca with free valet parking and area shuttle service

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Photo gallery for Courtyard Toluca Tollocan

Lobby sitting area
View from property
Lobby
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Housekeeping
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Paseo Tollocan 834, Toluca, MEX, 50220
  • Galerias Toluca
    ‪3 min walk‬
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Nemesio Díez Stadium
    ‪6 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪12 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toluca

Located within a leisurely stroll of Galerias Toluca, Courtyard Toluca Tollocan is within a few miles (5 km) of Museo del Alfeñique. This 184-room, 3.5-star hotel has conveniences like free in-room WiFi, free valet parking, and free airport pick-up.

What's nearby

  • Galerias Toluca - 3 min walk - 0.2 miles
  • San Carlos Golf Club - 4 min drive - 2.1 miles
  • The Cosmovitral - 4 min drive - 2.6 miles
  • Galerias Metepec Shopping Center - 5 min drive - 2.4 miles
  • Nemesio Díez Stadium - 6 min drive - 3.5 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Chili's - ‬9 min walk
  • ‪Fundidora House Galerias - ‬9 min walk
  • ‪KFC - ‬10 min walk

About this property

Courtyard Toluca Tollocan

Hotel in Toluca with free valet parking and area shuttle service
Courtyard Toluca Tollocan features a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available—or if you're not driving, take the free shuttle from the airport to the hotel (available 24 hours). A multilingual staff is on hand to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 42-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free airport pick-up shuttle on request
  • 24-hour airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 399 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 399 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Tollocan
Courtyard Tollocan Hotel
Courtyard Tollocan Hotel Toluca
Courtyard Toluca
Courtyard Toluca Tollocan
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Toluca
Courtyard Toluca Tollocan Hotel Toluca

Frequently asked questions

Is a free cancellation option available at Courtyard Toluca Tollocan?

Courtyard Toluca Tollocan offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Courtyard Toluca Tollocan?

This hotel is located in Toluca, just steps from Galerias Toluca. You'll also find Galerias Metepec Shopping Center and Nemesio Díez Stadium within a short drive.

Is parking available on site at Courtyard Toluca Tollocan?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Courtyard Toluca Tollocan include a casino?

No, Courtyard Toluca Tollocan doesn't have a casino.

Is there an indoor pool at Courtyard Toluca Tollocan?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Courtyard Toluca Tollocan?

Couples staying at this hotel will appreciate amenities like Netflix and free Internet access as well as a bar.

Does Courtyard Toluca Tollocan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Courtyard Toluca Tollocan have a restaurant that serves breakfast?

Yes, Courtyard Toluca Tollocan serves buffet breakfast for a surcharge each morning at The Bistro Restaurant.

Does Courtyard Toluca Tollocan allow pets to stay free of charge?

No, pets aren't allowed at Courtyard Toluca Tollocan though service animals are welcome.

Does Courtyard Toluca Tollocan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard Toluca Tollocan?

The closest major airport to Courtyard Toluca Tollocan is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 8.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Courtyard Toluca Tollocan?

No, you won't find guestrooms with balconies at Courtyard Toluca Tollocan.

Does Courtyard Toluca Tollocan offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Courtyard Toluca Tollocan.

Courtyard Toluca Tollocan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 146 reviews
Rating 8 - Good. 48 out of 146 reviews
Rating 6 - Okay. 9 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Toluca so I decided on a known brand hotel. Not knowing the town did not make any difference. I went for work, so no chance to tests all other categories
Stayed 4 nights in Jan 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Close to work
Stayed 4 nights in Dec 2024

10/10 Excellent

GILBERT, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

RAMON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Business traveler
Liked: Amenities
Always treated nice!
Stayed 2 nights in Aug 2023

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very kind staff, very easy check in/out. Nice backyard area to soak some sun and breakfast was good. I wish they had a water dispenser in the lobby.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was easy and quick. The room was clean and no issues. The only issue I had was that I had coordinted with the hotel 3 days in advance to pick me up at the Mexico City airport and no one showed up.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place in Toluca

The hotel is one of the nicer properties in Toluca. If you need to be in Toluca, this is the place to stay. It feels very safe. The property and the rooms are very clean. Excellent, bi-lingual staff is there to help and offer assistance. The breakfast is very good, albeit overpriced. The only complaint I had was the shower; it took nearly five minutes to get warm. Also, the restaurant next door was a good option.
Stayed 3 nights in Jun 2019

2/10 Terrible

Jason

Disliked: Staff & service

Poor customer service

I booked my hotel through hotels.com. Received a confirmation email and everything. I showed up at the hotel only to find that the hotel front desk clerk told me I did not have a reservation. Once I got hotels.com involved in it, we figured out that the hotel had canceled my reservation without notifying me or hotels.com. They said they were full and had to send me down the road to another hotel. I have stayed here before, I always stay here when coming to this area. It’s fine for business when you’re just using it to sleep. However, I’m not impressed with the service received this last time
Stayed 2 nights in Mar 2019

4/10 Poor

Daniel

Had reservation moved after overbooking

The hotel overbooked and moved me to another hotel near the airport. They had a hired car drop me off there, claiming it was a complimentary shuttle, then tried to charge me for it. They also did not transfer the reservation to the new hotel, making things more complicated. Only after having a hotels.com rep call them and get things sorted was this rectified. After talking ti a few people, this is a somewhat regular thing for this establishment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service and amenities.
Stayed 3 nights in Jan 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toluca nice place to Stay

Very nice hotel with good service.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a nice hotel but no swimming pool
Stayed 2 nights in Aug 2018

4/10 Poor

Brandon, Ciudad de Mexico, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American Cookie Cutter Hotel that Charges Extra

The location of the hotel was quite nice & the staff was incredibly friendly, however, like most American companies, they smile to your face while they steal from you. I was charged 600 pesos for breakfast that Expedia indicates is included. The friendly receptionist took my information & asked me to email someone about the problem (presumably the marketing manager). This has happened to me often in MX. I won't hear anything back. The first day, they didn't have ANY hot items on the buffet, just cold cuts, cheese, cereal, and old bread. I live in CDMX. I know they didn't pay more than 400 pesos FOR EVERYONE to eat. The next day, we didn't waste our money on the abysmal food. So... in total, this typical American hotel stole 1,200 pesos.
Stayed 2 nights in Mar 2018

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much!
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017