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Best Western Plus Gran Marques

3.0 star property
Hotel with free breakfast, in the vicinity of San Carlos Golf Club

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Photo gallery for Best Western Plus Gran Marques

Lobby
Meeting facility
Exterior
Business center
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
  • Place, Plaza Sendero Toluca
    ‪3 min drive‬
  • Place, Galerias Toluca
    ‪4 min drive‬
  • Place, San Carlos Golf Club
    ‪7 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Toluca

Located 2.7 mi (4.4 km) from San Carlos Golf Club, Best Western Plus Gran Marques is within a 10-minute drive of other popular attractions like The Cosmovitral. This 24-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Plaza Sendero Toluca - 3 min drive - 2.4 miles
  • Galerias Toluca - 4 min drive - 3.1 miles
  • Toluca Convention and Exhibition Center - 6 min drive - 3.8 miles
  • San Carlos Golf Club - 7 min drive - 2.8 miles
  • Town Square Metepec - 8 min drive - 3.3 miles

Getting around

  • Metepec Station - 3 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive

Restaurants

  • ‪Fisher's Toluca - ‬4 min walk
  • ‪Cambalache - ‬3 min walk
  • ‪Casa Fesule - ‬1 min walk
  • ‪El Pastorcito Norteño - ‬2 min walk
  • ‪Barbacoa Los Ahuehuetes - ‬8 min walk

About this property

Best Western Plus Gran Marques

Hotel with free breakfast, in the vicinity of San Carlos Golf Club
At Best Western Plus Gran Marques, guests have access to free WiFi in public areas, a business center, and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a banquet hall and a porter/bellhop.
TVs come with cable channels, and free WiFi keeps guests connected. Coffee makers, free local calls, and hair dryers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • La Dinastia

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca

Frequently asked questions

What's there to do near Best Western Plus Gran Marques?

This hotel is located in Toluca, close to Plaza Sendero Toluca, Town Square Metepec, and Galerias Metepec Shopping Center. You'll also find Galerias Toluca and Tree of Life Artisanal Exhibition and Sale Center within a short drive.

Is there parking available at Best Western Plus Gran Marques?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Gran Marques include a casino on the premises?

No, Best Western Plus Gran Marques doesn't have a casino.

Is there an indoor pool at Best Western Plus Gran Marques?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus Gran Marques?

Couples will appreciate amenities like a restaurant, free breakfast, and a 24-hour front desk at this hotel.

Does Best Western Plus Gran Marques have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Gran Marques feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Gran Marques serves free breakfast at La Dinastia.

Does Best Western Plus Gran Marques allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Plus Gran Marques.

Does Best Western Plus Gran Marques have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Gran Marques?

The closest major airport to Best Western Plus Gran Marques is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 5.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Gran Marques?

No, you won't find guestrooms with balconies at Best Western Plus Gran Marques.

Best Western Plus Gran Marques Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 302 reviews
Rating 8 - Good. 70 out of 302 reviews
Rating 6 - Okay. 51 out of 302 reviews
Rating 4 - Poor. 31 out of 302 reviews
Rating 2 - Terrible. 38 out of 302 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ignacio

No toilet paper cool room
Stayed 1 night in Apr 2025

4/10 Poor

Myrna

Stayed 4 nights in Dec 2024

8/10 Good

Leonor

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Octavio

Traveled with family and small children, Business traveler
Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024

4/10 Poor

Rigoberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
No ac
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Efren

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023

2/10 Terrible

juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Argelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was good. Great staff.
Stayed 1 night in May 2022

2/10 Terrible

Evaristo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The business center was not working so I couldn't take a conference on those days. Everything else was very good!
Stayed 1 night in Jul 2019

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quite fine for the price, everyone was very kind. There is only missing a business center, I couldn't take a work conference.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Not recommendable.

Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.

4/10 Poor

ernie, San Fran

Liked: Cleanliness
Disliked: Room comfort

Ok at best

The good: Its clean, nice building, good design, good location. The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable. Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.

4/10 Poor

Lucybug

Liked: Staff & service
Disliked: Room comfort

Stranded in Toluca

It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Noe

Stayed 1 night in Sep 2025

4/10 Poor

Marcela

Business traveler
Disliked: Amenities
No salía agua caliente las sábanas muy sucias
Stayed 4 nights in Sep 2025