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JR WEST GROUP VIA INN SHINJUKU

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Property entrance
Daily buffet breakfast (JPY 1760 per person)
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(8 reviews)
  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 226-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪サブカルカフェ&バー ニュータイプ新宿 (Newtype Shinjuku) - ‬1 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
At JR WEST GROUP VIA INN SHINJUKU, guests have access to microwave in a common area, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and access to locker space.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

What's there to see close to JR WEST GROUP VIA INN SHINJUKU?

This hotel is situated in Shinjuku within a 10-minute walk of Isetan Department Store Shinjuku, Samurai Museum, and Shinjuku Isetan. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

How much does it cost to stay at JR WEST GROUP VIA INN SHINJUKU?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN SHINJUKU on Dec 18, 2025 start from $141.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at JR WEST GROUP VIA INN SHINJUKU?

Yes, there is accessible parking available.

Does JR WEST GROUP VIA INN SHINJUKU have a casino on the premises?

No, JR WEST GROUP VIA INN SHINJUKU doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN SHINJUKU?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at JR WEST GROUP VIA INN SHINJUKU?

Amenities that appeal to couples at this hotel include in-room massages, free Internet access, and slippers.

Are there hot tubs at JR WEST GROUP VIA INN SHINJUKU?

No, this hotel doesn't have a spa tub.

Does JR WEST GROUP VIA INN SHINJUKU feature a restaurant that includes a breakfast menu?

JR WEST GROUP VIA INN SHINJUKU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN SHINJUKU allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN SHINJUKU though service animals are welcome.

Does JR WEST GROUP VIA INN SHINJUKU have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JR WEST GROUP VIA INN SHINJUKU?

The closest major airport to JR WEST GROUP VIA INN SHINJUKU is Haneda Airport (HND), which is 17.3 mi away (47 minutes by car).

Can I book a room with a balcony at JR WEST GROUP VIA INN SHINJUKU?

No, at JR WEST GROUP VIA INN SHINJUKU, there aren't any guestrooms that list a balcony.

Reviews

JR WEST GROUP VIA INN SHINJUKU Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1056 reviews
Rating 8 - Good. 283 out of 1056 reviews
Rating 6 - Okay. 74 out of 1056 reviews
Rating 4 - Poor. 13 out of 1056 reviews
Rating 2 - Terrible. 7 out of 1056 reviews

Reviews

10/10 Excellent

Curtis

Stayed 5 nights in Sep 2025

8/10 Good

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service
very clean and reasonable sized room for the location and price. no potable water available, but there is a muji with free water nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service
Very convenient location, friendly staff. Rooms were a bit tight and not really as displayed in pictures but overall comfortable stay for just sleeping in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mr.T

Stayed 5 nights in Aug 2025

4/10 Poor

Ramon

Disliked: Staff & service
t’s not right that when you arrive just 30 minutes before check-in, they want to charge ¥1000, especially when the room is already ready.
Stayed 2 nights in Aug 2025

10/10 Excellent

NATALIE JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms but a little tight compared to US standards. I suppose that's too be expected. Close to subway entrance and shops. Overall, good place to stay with friendly staff. Able to store luggage before check in and after check out if needed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and
Stayed 6 nights in Aug 2025

8/10 Good

Tienwen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff. The room is clean but small, and no water dispenser in the building. There are multiple laundary machines combining wash and dry, which are easy to use, though the process takes 2 hours.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, service and staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

seung han

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a hassle but otherwise the stay was excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Everything was great
Stayed 7 nights in Nov 2024

8/10 Good

Hinson

Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph, Thomaston

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest hotel I’ve stayed at in all my years coming to Tokyo and Shinjuku. Traveled alone this time and decided to see if I couldn’t save a few bucks and so searched for a hotel in Shinjuku with decent reviews that cost less than US$100 (typically spend US$175-250). Super pleased to say that the Via Inn was a very pleasant surprise. If you’re new to Japan then understand that hotels here are quite small and Via is no exception. Aside from a small desk with a chair there was nowhere to sit other than the bed. Fine with me. The bed was very comfortable - firmer than average with a nice comforter. Only one pillow to begin with but I was given another when I asked for one. The ac worked as advertised, as did the separate air filter/humidifier. No closet space at all - just a wall-hung rack with a half dozen hangers. The bathroom was small but clean, and the water pressure and temp were great. No view at all from window, just the outer stairwell of the building next door. Clean hallways/elevators. Very pleasant staff at front desk - two gentlemen who helped me with the self check-in. A bit odd - I’ve not seen self check-in/out before - worked fine. Front desk staff actually had to help find my reservation when the kiosk couldn’t. The neighborhood is neither great nor awful. Ten min walk to Shinjuku Station. The Via Inn Shinjuku was clean, safe, affordable, comfortable. I recommend it and would return if alone. Couples/families might want to book a larger room though.
Stayed 2 nights in Aug 2025

8/10 Good

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of places to eat. Very lively at night.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ziwei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a solo traveler. It was a small room but perfect for one person. The hotel was close to the train roughly 10 minute walk. There’s shopping everywhere in the area and convenient stores. I would highly recommend this hotel for your stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in Jul 2025

10/10 Excellent

Ong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice area to stay for food. Everything we need for a good rest before heading off to other destination.
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service and cleanliness. The cleaners and staffs are always very friendly and accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Wouldn’t change a thing. No idea how this hotel has any bad reviews. Spotless clean, so so so friendly staff. Great location. Obviously the rooms are small, it’s central Tokyo. But the room design is perfect for the space it’s in. We had 2 large suitcases laid out at all times.
Stayed 3 nights in Jul 2025