JR WEST GROUP VIA INN SHINJUKU

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Welcome to our lobby, featuring a reception desk, comfortable seating area, and staircase to the upper floors.
Relax in a stylish room with a comfortable bed, flat-screen TV, and convenient bedside table.
Fresh, seasonal ingredients come together in a variety of colorful salads.
Welcome to Via Inn Shinju, featuring a sleek glass and wood exterior with a modern entrance and lush greenery.
Enjoy a refreshing bath in the bathroom, featuring a toilet, separate bathtub, and showerhead.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

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Room options

Single Room, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(8 reviews)
  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU is within a mile (2 km) of other popular sights such as Tokyo Metropolitan Government Building. This 226-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles
  • National Stadium - 3 min drive - 1.3 miles
  • Waseda University - 4 min drive - 1.5 miles
  • Meiji Jingu Shrine - 4 min drive - 1.7 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪ねこ膳 - ‬2 min walk
  • ‪カフェアルル - ‬2 min walk
  • ‪新宿 SUN FACE - ‬1 min walk
  • ‪南国亭新宿店 - ‬3 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
At JR WEST GROUP VIA INN SHINJUKU, guests have access to microwave in a common area and laundry facilities. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, phones, and desks.

Languages

Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

What's there to see close to JR WEST GROUP VIA INN SHINJUKU?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Isetan and Isetan Department Store Shinjuku. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Will I be able to park at JR WEST GROUP VIA INN SHINJUKU?

Yes, there is accessible parking available.

Does JR WEST GROUP VIA INN SHINJUKU have a casino on the premises?

No, JR WEST GROUP VIA INN SHINJUKU doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN SHINJUKU?

No, there is no indoor pool at this hotel.

Is JR WEST GROUP VIA INN SHINJUKU good for couples?

Amenities that appeal to couples at this hotel include in-room massages, free Internet access, and slippers.

Are there hot tubs at JR WEST GROUP VIA INN SHINJUKU?

No, there isn't a spa tub at this hotel.

Does JR WEST GROUP VIA INN SHINJUKU feature a restaurant that includes a breakfast menu?

JR WEST GROUP VIA INN SHINJUKU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN SHINJUKU allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN SHINJUKU though service animals are welcome.

Does JR WEST GROUP VIA INN SHINJUKU have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JR WEST GROUP VIA INN SHINJUKU?

The closest major airport to JR WEST GROUP VIA INN SHINJUKU is Haneda Airport (HND), which is 17.3 mi away (47 minutes by car).

Are there rooms with balconies that I can book at JR WEST GROUP VIA INN SHINJUKU?

No, you won't find guestrooms with balconies at JR WEST GROUP VIA INN SHINJUKU.

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1014 reviews
Rating 8 - Good. 281 out of 1014 reviews
Rating 6 - Okay. 81 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 8 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Great location, but the area just outside the hotel is somewhat unkempt. The staff are friendly and helpful
Stayed 5 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(American) This hotel is boutique style. Very mindful of the things a traveler will need so they provide access to toiletries 24/7. English speaking staff made it a smooth check-in. Breakfast was really good, so good that you may not need to eat until dinner time 😂. 9 minute walk to train station and next door to convenient store.Id stay at this hotel again and recommend for your stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Great option for Shinjuku. Nearby the action, spotless, comfortable bed. Small room, but everything is near to hand. Fridge. Hair dryer. Kettle. Good value. Thank you. Grateful.
Stayed 1 night in Apr 2025

10/10 Excellent

Parmesh

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, location great too. Clean new and comfortable rooms. Great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Cinthia, annandale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra helpful and polite. They storage my luggage a day before my check in which I'm really grateful for.
Stayed 1 night in Mar 2025

10/10 Excellent

Isako, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, small but clean, professional staff, minimum but good quality amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at VIA INN Shinjuku! The room was spotless, comfortable, and well-equipped. The food was delicious, offering a great variety of options. One of the standout features was the laundry facilities, which were convenient and well-maintained. The location was also great, making it easy to explore Tokyo. Highly recommend this hotel for anyone looking for a comfortable and hassle-free stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Functional modern single room

Single room was modern and very functional for one person. Only downside was the single hard pillow although I never got around to asking reception for another pillow if available so that was on me. The staff spoke English and were very helpful. Breakfast was ok, not sure if scrambled egg was real but bread rolls nice and fresh.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 3 nights in Mar 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in center of everything.
Stayed 2 nights in Mar 2025

8/10 Good

Gary, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were great
Stayed 7 nights in Mar 2025

8/10 Good

PHILIP, SURREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the breakfast set up.
Stayed 6 nights in Mar 2025

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and just a couple minutes walk from the main part of Shinjuku
Stayed 1 night in Mar 2025

10/10 Excellent

Peter James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel. It was just newly renovated so it was exceptional. Breakfast was good. Staff extremely friendly. 7 eleven and Lawson within 30 second walk and a short walk to train/ subway stations. Overall I had a fantastic stay here and would highly recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

Luke Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful, hotel is in a nice quiet spot with lots of transport links
Stayed 10 nights in Mar 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent stay. Nice neighborhood, wonderful hotel.

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quiet location for a quick trip

Stayed 4 nights in Mar 2025

8/10 Good

Lyndon

Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Mar 2025

10/10 Excellent

Wakako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025