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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Daily buffet breakfast (JPY 1760 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 159 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU is within 2 miles (3 km) of other popular sights such as Waseda University. This 226-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 11 min walk - 0.6 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪bistro kojiya - ‬2 min walk
  • ‪Ufotable Dining -Hanare- - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

At JR WEST GROUP VIA INN SHINJUKU, guests have access to microwave in a common area, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and luggage storage.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

What's there to see close to JR WEST GROUP VIA INN SHINJUKU?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Isetan, Isetan Department Store Shinjuku, and Samurai Museum. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

How much does it cost to stay at JR WEST GROUP VIA INN SHINJUKU?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN SHINJUKU on May 6, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at JR WEST GROUP VIA INN SHINJUKU?

Yes, there is wheelchair-accessible parking available.

Does JR WEST GROUP VIA INN SHINJUKU have a casino on the premises?

No, JR WEST GROUP VIA INN SHINJUKU doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN SHINJUKU?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JR WEST GROUP VIA INN SHINJUKU?

Amenities that appeal to couples at this hotel include in-room massages, free wired internet, and slippers.

Are there hot tubs at JR WEST GROUP VIA INN SHINJUKU?

No, there isn't a spa tub at this hotel.

Does JR WEST GROUP VIA INN SHINJUKU feature a restaurant that includes a breakfast menu?

JR WEST GROUP VIA INN SHINJUKU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN SHINJUKU allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN SHINJUKU though service animals are welcome.

Are there connecting rooms at JR WEST GROUP VIA INN SHINJUKU?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from JR WEST GROUP VIA INN SHINJUKU?

The closest major airport to JR WEST GROUP VIA INN SHINJUKU is Haneda Airport (HND), which is 17.3 mi away (47 minutes by car).

Are there rooms with balconies at JR WEST GROUP VIA INN SHINJUKU?

No, there aren't any guestrooms with balconies at JR WEST GROUP VIA INN SHINJUKU.

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1142 reviews
Rating 8 - Good. 306 out of 1142 reviews
Rating 6 - Okay. 81 out of 1142 reviews
Rating 4 - Poor. 14 out of 1142 reviews
Rating 2 - Terrible. 8 out of 1142 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue

Stayed 2 nights in Jan 2026

8/10 Good

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, very clean and convenient. Walkable to Shinjuku area and train. Bed and room were a little smaller than expected, but that’s probably normal for other accommodations in the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Xiaozhou, Hamilton

Stayed 1 night in Jan 2026

10/10 Excellent

Si Qing

Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryuta

Stayed 1 night in Jan 2026

10/10 Excellent

Therelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 2 nights in Jan 2026

8/10 Good

Ngai, North York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall satisfied only the washing machine and dryer had a little problem the dryer could not completely dry the clothes still a little wet
Stayed 2 nights in Jan 2026

10/10 Excellent

Megenta

Stayed 1 night in Sep 2025

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was a lot smaller than I anticipated and no space to put anything in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Syarief

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic and in a quiet corner of Shinjuku but still close to the action.
Stayed 8 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 4 days. A good choice but some drawbacks Pro: excellent service and comfortable (but small) room Con: if walking, close to Shinjuku Station and all the shopping. But with luggage, it can be more difficult. Will be charged 1000 yen for each hour you stay past checkout time. Had to pay extra since their washing machine did not dry well (another drawback). Also, room did not have enough heat to be truly comfortable. A good choice overall - not excellent due to the overcharge.
Stayed 3 nights in Dec 2025

10/10 Excellent

MAX

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yep spotless very nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Måns

Liked: Cleanliness, staff & service, amenities
Great location with fantastic room and staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Akshay

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, and cozy. It was spacious for one person. It is conveniently located near to Shinjuku.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 3 nights in Dec 2025

8/10 Good

King Lin

Stayed 7 nights in Dec 2025

10/10 Excellent

Sohail, Milton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very close to the heart of shopping and nightlife district. Easy to commute to and from hotel via subway / train network. Clean room and courteous staff. They have amenities (i.e. tea, coffee, creams, toothbrush, shaving kit, towels, creamer, etc.) stacked in lobby which you can take as needed. The only downside is that rooms are small, no closets or space to keep luggage, but believe it is a norm in hotels in Tokyo.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lucas

Stayed 5 nights in Dec 2025

10/10 Excellent

Om

Stayed 1 night in Dec 2025

8/10 Good

Ewa, St Marys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in convenient location, room and bathroom size of shoe box, very claustophobic, but clean. The room was overheating without possibility to lower temperatures, that was awful. Breakfast Japanese style, well prepared. Close to train and metro station but enough distance from noise in Shinjuku night clubs.
Stayed 1 night in Dec 2025

8/10 Good

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a clean, comfortable room. The staff were exceptionally friendly and helpful. This was my third stay at this hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Kimbal

Liked: Cleanliness, property conditions & facilities
Clean rooms, good location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Austin

Comfortable and affordable but need more then 1 pillow.
Stayed 1 night in Dec 2025