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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
A modern building with a prominent entrance, a sign reading "VIA INN SHINJUKU", and a landscaped area with planters.
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board (on request)
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board (on request)
A variety of dishes including a large platter with meats, vegetables, and eggs, surrounded by smaller bowls of condiments and side dishes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5-11-16, Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board (on request)

Single Room, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board (on request)

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board (on request)

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Hollywood Twin, Non-Smoking

A hotel room with two beds, a sofa, a small table, a kettle, and a minibar.

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 159 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin, Non-Smoking

A hotel room with two beds, a small table, a TV, and a coffee maker.

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU is within a few miles (5 km) of other popular sights such as Tokyo Imperial Palace. This 226-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Okubo Park - 11 min walk - 0.6 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Seibu-Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪富士そば - ‬2 min walk
  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪Ufotable Dining -Hanare- - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

At JR WEST GROUP VIA INN SHINJUKU, guests have access to microwave in a common area, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and access to locker space.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

What's there to see close to JR WEST GROUP VIA INN SHINJUKU?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Gyoen National Garden, Shinjuku Isetan, and Isetan Department Store Shinjuku. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

How much does it cost to stay at JR WEST GROUP VIA INN SHINJUKU?

As of Jul 26, 2026, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN SHINJUKU on Aug 11, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at JR WEST GROUP VIA INN SHINJUKU?

Yes, there is wheelchair-accessible parking available.

Does JR WEST GROUP VIA INN SHINJUKU have a casino on the premises?

No, JR WEST GROUP VIA INN SHINJUKU doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN SHINJUKU?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JR WEST GROUP VIA INN SHINJUKU?

Amenities that appeal to couples at this hotel include in-room massages, free wired internet, and slippers.

Are there hot tubs at JR WEST GROUP VIA INN SHINJUKU?

No, there isn't a spa tub at this hotel.

Does JR WEST GROUP VIA INN SHINJUKU feature a restaurant that includes a breakfast menu?

JR WEST GROUP VIA INN SHINJUKU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN SHINJUKU allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN SHINJUKU though service animals are welcome.

Are there connecting rooms at JR WEST GROUP VIA INN SHINJUKU?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from JR WEST GROUP VIA INN SHINJUKU?

The closest major airport to JR WEST GROUP VIA INN SHINJUKU is Haneda Airport (HND), which is 17.3 mi away (39 minutes by car).

Are there rooms with balconies at JR WEST GROUP VIA INN SHINJUKU?

No, there aren't any guestrooms with balconies at JR WEST GROUP VIA INN SHINJUKU.

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 756 out of 1181 reviews
Rating 8 - Good. 315 out of 1181 reviews
Rating 6 - Okay. 88 out of 1181 reviews
Rating 4 - Poor. 13 out of 1181 reviews
Rating 2 - Terrible. 9 out of 1181 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and well located hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
It was super relaxing stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Location great, staff great.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff！
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Pedram

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the rooms, service, and location. Highly recommend it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient location, great amenities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and helpful staff.Very basic breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, walkable to JR train station, great Raman Restaurant across the road.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Måns

Liked: Cleanliness, staff & service, amenities
Great location with fantastic room and staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot 5 mins from Shinjuku station. Rooms clean, staff really helpful great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yoshitake

Nice room and definitely return to the property in the future
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay. Close to everything, multiple train stations, restaurants and attractions. But far enough away from the busiest areas. Walking distance to shopping. Would definitely recommend stay here.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Syarief

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic and in a quiet corner of Shinjuku but still close to the action.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

richard Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Location was great!
Stayed 12 nights in Nov 2025
Verified

8/10 Good

Kimbal

Liked: Cleanliness, property conditions & facilities
Clean rooms, good location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Therelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staying at this hotel was an absolute delight! The room was spotlessly clean & cozy. The location is perfect—quiet yet close to Shinjuku station. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carrie Reichard

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, convenient walk to many hot spots
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wai fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and the AC were so good I didn't leave early for my planned trip! The location was very convent and quiet at the same time. Will recommend to others
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and comfortable
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Amaury

Liked: Cleanliness, staff & service, amenities
Good staff. Decent room. Great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HUI

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great location, professional service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy comfortable rooms
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ritika

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing staff! My favourite hotel in Japan!
Stayed 5 nights in Nov 2025