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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Daily buffet breakfast (JPY 1760 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 159 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU is within a few miles (5 km) of other popular sights such as Tokyo Imperial Palace. This 226-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪世界の山ちゃん - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

At JR WEST GROUP VIA INN SHINJUKU, guests have access to microwave in a common area, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and access to locker space.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

What's there to see close to JR WEST GROUP VIA INN SHINJUKU?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Isetan, Isetan Department Store Shinjuku, and Samurai Museum. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Is parking available on site at JR WEST GROUP VIA INN SHINJUKU?

Yes, there is accessible parking available.

Does JR WEST GROUP VIA INN SHINJUKU have a casino on the premises?

No, JR WEST GROUP VIA INN SHINJUKU doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN SHINJUKU?

No, there is no indoor pool at this hotel.

Is JR WEST GROUP VIA INN SHINJUKU good for couples?

Amenities that appeal to couples at this hotel include in-room massages, free Internet access, and slippers.

Does JR WEST GROUP VIA INN SHINJUKU have a hot tub?

No, this hotel doesn't have a spa tub.

Does JR WEST GROUP VIA INN SHINJUKU feature a restaurant that includes a breakfast menu?

JR WEST GROUP VIA INN SHINJUKU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN SHINJUKU allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN SHINJUKU though service animals are welcome.

Are there connecting rooms at JR WEST GROUP VIA INN SHINJUKU?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JR WEST GROUP VIA INN SHINJUKU?

The closest major airport to JR WEST GROUP VIA INN SHINJUKU is Haneda Airport (HND), which is 17.3 mi away (47 minutes by car).

Are there rooms with balconies at JR WEST GROUP VIA INN SHINJUKU?

No, there aren't any guestrooms with balconies at JR WEST GROUP VIA INN SHINJUKU.

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1109 reviews
Rating 8 - Good. 299 out of 1109 reviews
Rating 6 - Okay. 78 out of 1109 reviews
Rating 4 - Poor. 12 out of 1109 reviews
Rating 2 - Terrible. 7 out of 1109 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Razan

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and welcoming staff.
Stayed 3 nights in Nov 2025

8/10 Good

christina

Stayed 3 nights in Nov 2025

10/10 Excellent

Shreya

Stayed 3 nights in Oct 2025

8/10 Good

Sireeya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place and polite staffs.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again. Friendly staff and very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha, Sylmar

Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our only complaint was the pillows. They were extremely uncomfortable. Room was extremely clean, well equipped albeit small. Staff very friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Tina, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, has amenities counter. Easy check in.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ritika

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing staff! My favourite hotel in Japan!
Stayed 5 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and comfortable
Stayed 8 nights in Oct 2025

10/10 Excellent

Sébastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located, the room was bigger than I expected and very clean. I needed some help at one point and one employee, Tadasaki, went above and beyond to help me. I will be coming back in the future.
Stayed 5 nights in Nov 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
I returned to this hotel because I loved my first stay, and it didn’t disappoint. The location is excellent—perfect if you’re planning to stay in Shinjuku, with easy walking access to just about everything. The staff are attentive, and the rooms are very clean. The rooms are on the smaller side, but that’s typical for Tokyo. I was perfectly comfortable in a single room, but if you’re booking for two people, I’d definitely recommend choosing one of the larger options. The hotel also provides just about everything you might need if you forget your toiletries. Overall, a great stay and highly reliable choice in Shinjuku.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ching

Stayed 1 night in Nov 2025

10/10 Excellent

J.J.

Liked: Cleanliness, amenities, property conditions & facilities
First time staying with this chain. Amazing stay. The duvet made for a great sleep. Hotel was really quiet but in a great location to the nightlife. Highly recommend!
Stayed 6 nights in Nov 2025

8/10 Good

Niovi

Liked: Cleanliness, staff & service, property conditions & facilities
A fairly standard business hotel you’ll find in Tokyo for a fair price. Location is great, with easy access to multiple subway lines for getting around Tokyo, and within walking distance are
Stayed 3 nights in Nov 2025

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and also refreshed every day. The staff were very friendly and helpful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a great place to walk shinjuku from.
Stayed 3 nights in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad hotel nothing fancy food was meh but clean and nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, quiet, and safe.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jay, Oatlands

Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Staff was very helpful and friendly. Always acknowledged with a respectful bow despite being gaijin and badly fumbling the check in process. I enjoyed having a smoking lounge on the premises. Location was fantastic and short walk to train and anything else you need. Quality of everything in Japan is superior and Via Inn Shinjuku is no exception 🙂
Stayed 6 nights in Nov 2025

10/10 Excellent

Graciela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed time.
Stayed 2 nights in Nov 2025