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Shinjuku Urban Hotel

2.5 star property

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Photo gallery for Shinjuku Urban Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge
Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge
Family Room (W/ Washing Machine) | In-room dining
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021
  • Place, Samurai Museum
    ‪5 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a digital clock, and a tissue box.

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

A hotel room with a bed, a nightstand with a lamp, a digital clock, and a tissue box.

Single Room, Smoking

8.0 out of 10
Very good
(33 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a telephone.

Twin Room, Non Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a telephone.

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Japanese Traditional Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette | Fridge

A large room for families use (W/Washing Machine)

  • 786 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 6 Twin Futons

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)
  • 936 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 5 Twin Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (W/ Washing Machine)

  • 549 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Non Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, Shinjuku Urban Hotel is within a few miles (5 km) of other popular sights such as Tokyo Imperial Palace. The 33 rooms at this hotel include refrigerators and TVs.

What's nearby

  • Samurai Museum - 5 min walk - 0.3 miles
  • Isetan Department Store Shinjuku - 6 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 54 min drive

Restaurants

  • ‪新宿 NINE SPICES - ‬1 min walk
  • ‪山水草木 - ‬1 min walk
  • ‪博多っ子 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪kitchen & bar いのせんと。 - ‬1 min walk

About this property

Shinjuku Urban Hotel

At Shinjuku Urban Hotel, guests have access to a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
For entertainment, guests can enjoy TVs. Bathrooms have free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, phones, and desks are also available.

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  • Air conditioning
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Property amenities

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Shinjuku Urban Hotel?

Shinjuku Urban Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Shinjuku Urban Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on Jun 28, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Shinjuku Urban Hotel?

This hotel is situated in Shinjuku within a 10-minute walk of Isetan Department Store Shinjuku, Shinjuku Isetan, and Okubo Park. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Shinjuku Urban Hotel?

No, there isn't parking available at the hotel.

Does Shinjuku Urban Hotel include a casino on the premises?

No, Shinjuku Urban Hotel doesn't have a casino.

Will I find an indoor pool at Shinjuku Urban Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Shinjuku Urban Hotel?

Couples staying at this hotel will value amenities like slippers, a city view in some guestrooms, as well as a 24-hour front desk.

Does Shinjuku Urban Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shinjuku Urban Hotel have a restaurant that serves breakfast?

No, Shinjuku Urban Hotel doesn't have a restaurant that serves breakfast.

Will Shinjuku Urban Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shinjuku Urban Hotel.

Does Shinjuku Urban Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Shinjuku Urban Hotel?

The closest major airport to Shinjuku Urban Hotel is Haneda Airport (HND), which is 18.2 mi away (54 minutes by car).

Can I book a room with a balcony at Shinjuku Urban Hotel?

No, there aren't any guestrooms at Shinjuku Urban Hotel that offer a balcony.

Shinjuku Urban Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 297 out of 645 reviews
Rating 8 - Good. 214 out of 645 reviews
Rating 6 - Okay. 91 out of 645 reviews
Rating 4 - Poor. 29 out of 645 reviews
Rating 2 - Terrible. 14 out of 645 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, the staff were very helpful and everything else was perfect.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 10 nights in Mar 2026
Verified

8/10 Good

Sinem

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. There is a 7eleven just near the hotel. We cook our beçreakfast in hotel room. The furniture is old but very clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were friendly and checking in and out was a breeze. The room is slightly larger than typical hotels in Japan so that’s a bonus.
Stayed 15 nights in Oct 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Shantanu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place for stay
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Ryanna

Liked: Cleanliness, amenities, property conditions & facilities
Very small bathroom.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room for travelling with a small group. The fridge size made it nice to store beverages and food from the nearby convenience stores. The washer and dryer also allow you to pack less clothing so you have more room for souvenirs.
Stayed 14 nights in Oct 2025
Verified

2/10 Terrible

Paramjot singh

Liked: Cleanliness, property conditions & facilities
Rude staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and great customer Service.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

RILE

Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and modest room. Great staff!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Kimberley

Liked: Cleanliness
Staff were nice and helpful. Room is definitely in need of updates. It was loud outside our room due to the proximity of the hotel and ambulances going by. Not the fault of the hotel but just to keep in mind.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, amenities
The room was very very dated, appeared as if it hadn’t been updated in a long time if ever. Room was small but that’s to be expected in Tokyo. Pillow felt as if it were filled with corn or straw? However front desk staff was very kind and helpful with the self-check in. Things like toothbrushes are razors were made available as needed. Close to many shops and restaurants, right next to a 7-11.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most things in Shinjuku plus a 7 11 was right next door
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Seok Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice staffs

A nice traditional hotel in the center of Shinjuku.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent.

Excellent location. Close to everything you need in shinjuku. Huge rooms by tokyo standard. Staff are very friendly and helpful. Would definitely stay again.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Norman C

Liked: Staff & service
Hotel staff were amazing, kind, patient, and just perfect. The room… eh. The room was a room. It had a bathroom and was labeled “non smoking,” but the ghost of a 1980s smoker came out as soon as you turned on the AC or heater fan. I was lucky enough to be in town when the weather was mild enough to keep the window open and air it out, but the damage to my allergies was already done. I fought the sniffles for the rest of the trip. Not ideal, but given the price, not unexpected.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to many amenities and staff was very nice.
Verified

10/10 Excellent

bin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious compare to other accommodations in Japan
Stayed 3 nights in Dec 2024