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Recent guest reviews

Check in was very smooth, and the staff was efficient and friendly. There is Family Mart (4~5 minutes on foot) and Lawson nearby. Shuttle bus service is also very helpful. Room is comfortable and clean, and the bed is very comfortable as well. Air-cleaner and humidifier, tea/coffee making amenities, and wife are also pluses! One thing I miss is the sponge to wash the body that used to be included in the amenities, but other than that, I was very happy with this hotel.

We have a great experienced during our stays at the hotel from shuttle services to the hotel. I would definitely recommend your hotel to our family and friends. This is our first time in japan and we will be coming back. Thank you so much.

The hotel was clean and the beds were bigger than expected and comfortable! The shuttle was very convenient. Big, soaking bath tub was wonderful.

Room was a little too small. There was no place to put 2 large suitcases. Under the bed space was too narrow. Full size bed touched 1 side wall & nearly the foot wall. Had to climb over spouse to get to the bathroom. Breakfast was good; staff was helpful, courteous & polite. The airport shuttle was convenient going to the airport but they should allow pick up for existing guests from the airport to hotel. Overall it conveniently located near the train station & good price.

Best customer service: clean room: great breakfast

Ey,but room is very small with no storage space. Bed against wall, so difficult for second person.

Clean room,free soft drinks all day in the lobby, decent place to stay before our flight.

The room was super clean and breakfast pretty good.

Close to Haneda International airport via shuttle service. Delicious breakfast buffet. The staff is very helpful, informative and attentive.

Nice location and facility for one night lay over stay.

It was overall a very clean and appealing place to stay. It was close to the airport and the commute to and from the airport was painless and quick. The breakfast was not something I would commend but it was satisfactory.

I've stayed at this hotel a few times, and I am pleased with this hotel every time. The room is clean, comfortable bed, amenities such as electric kettle for tea/coffee making in the room, air cleaner, refrigerator, as well as free wifi and airport shuttle all make the stay more comfortable and convenient. There is also a convenience store a block away, so it's really helpful.Staff are efficient, fast, and professional. Vending machine for free hot/cold beverages in the lounge area is a huge plus!

Very clean and hotel staff is very accommodating. I’d definitely stay here again.

It was small and cozy, they gave many ameneties and ther service was great.

Convenient, quiet airport hotel. Breakfast starts at 0400 for those early flight, and courteous staff.

Nice compact Japanese comfort experience. Nice staff. Nice breakfast. Great modern little room. So clean after coming from Vietnam.

4-16 Haneda Asahi-cho, Ota-ku Tokyo

Hotel highlights

  • Steps from Tokyo Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Ota, Hotel JAL City Haneda Tokyo West Wing is adjacent to Tokyo Bay and within a 10-minute drive of other popular attractions like LEGOLAND Discovery Center Tokyo. This 103-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle.


Dining

Enjoy a leisurely bite to eat at (5 min Walk) HARUHORO, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 4:00 AM to 10:00 AM.


Rooms

All 103 air-conditioned rooms provide refrigerators, electric kettles, and phones. Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets.


Property features

Guests of Hotel JAL City Haneda Tokyo West Wing have access to free WiFi in public areas. Airport transportation is made easy with a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.

Room options

[Non Smoking]Deluxe Twin Room

2 Twin Beds | Sleeps 4

[Non Smoking]Standard Double Room

1 Queen Bed | Sleeps 3

[Non Smoking]Standard Quadruple Room

2 Queen Beds | Sleeps 6

[Non Smoking]Standard Twin Room

2 Twin Beds | Sleeps 4

Guest reviews for Hotel JAL City Haneda Tokyo West Wing

Everyone (20) Couples (2) Business (1) Family (2)
5
Everyone

Check in was very smooth, and the staff was efficient and friendly. There is Family Mart (4~5 minutes on foot) and Lawson nearby. Shuttle bus service is also very helpful. Room is comfortable and clean, and the bed is very comfortable as well. Air-cleaner and humidifier, tea/coffee making amenities, and wife are also pluses! One thing I miss is the sponge to wash the body that used to be included in the amenities, but other than that, I was very happy with this hotel.

By on Dec 21, 2019

Review comment responded on Jan 12, 2020

Thank you for staying at Hotel JAL City Haneda-Tokyo. Thank you for your high evaluatuion. I am glad you enjoyed your stay. We are considering introducing body sponge in the future. We look forward serving you again. Best regard.

5
Everyone

By on Dec 11, 2019

Review comment responded on Dec 16, 2019

Thank you for staying at Hotel JAL City Haneda-Tokyo. Thank you for your high evaluatuion. We look forward serving you again.

5
Family with small children

We have a great experienced during our stays at the hotel from shuttle services to the hotel. I would definitely recommend your hotel to our family and friends. This is our first time in japan and we will be coming back. Thank you so much.

By on Nov 24, 2019

Review comment responded on Dec 2, 2019

Thank you for staying at Hotel JAL City Haneda-Tokyo. Thank you for your high evaluatuion. We look forward serving you again.

5
Everyone

By on Oct 18, 2019

Review comment responded on Oct 20, 2019

Thank you for staying at Hotel JAL City Haneda-Tokyo. We will do our best to satisfy our customers. We look forward serving you again. Thank you again for your evaluation.

4
Everyone

By on Oct 13, 2019

Review comment responded on Oct 20, 2019

Thank you for staying at Hotel JAL City Haneda-Tokyo. We will do our best to satisfy our customers. We look forward serving you again. Thank you again for your evaluation.

5
Everyone

The hotel was clean and the beds were bigger than expected and comfortable! The shuttle was very convenient. Big, soaking bath tub was wonderful.

By , from Honolulu on Jun 2, 2019

Review comment responded on Dec 16, 2019

Thank you for staying at Hotel JAL City Haneda-Tokyo. Thank you for your high evaluatuion. We look forward serving you again.

4
Family

Room was a little too small. There was no place to put 2 large suitcases. Under the bed space was too narrow. Full size bed touched 1 side wall & nearly the foot wall. Had to climb over spouse to get to the bathroom. Breakfast was good; staff was helpful, courteous & polite. The airport shuttle was convenient going to the airport but they should allow pick up for existing guests from the airport to hotel. Overall it conveniently located near the train station & good price.

By on May 21, 2019

5
Family

Best customer service: clean room: great breakfast

By on May 4, 2019

5
Partner Couples

Ey,but room is very small with no storage space. Bed against wall, so difficult for second person.

By on May 1, 2019

5
Partner Couples

Clean room,free soft drinks all day in the lobby, decent place to stay before our flight.

By on Apr 20, 2019

Hotel JAL City Haneda Tokyo West Wing

4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042
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