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Casa Sierra Alta

3.0 star property

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Photo gallery for Casa Sierra Alta

Courtyard
Palermo | Free WiFi, bed sheets
Flat-screen TV
Interior
Sicilia | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry

Explore the area

View in a map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬
  • Place, Silver Museum
    ‪3 min walk‬

Room options

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Exceptional
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  • Sleeps 2
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  • Sleeps 2
  • 1 King Bed

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9.0 out of 10
Wonderful
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  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Sleeps 2
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Toledo

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Taxco

Located in Del Ex Convento, Casa Sierra Alta is next to Casa Humboldt and Casa Borda Cultural Center. This 11-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Casa Humboldt - 2 min walk - 0.1 miles
  • Santa Prisca Cathedral - 3 min walk - 0.2 miles
  • Borda Square - 3 min walk - 0.2 miles
  • Silver Museum - 3 min walk - 0.2 miles
  • Figueroa House Museum - 3 min walk - 0.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Central Café - ‬1 min walk
  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪La Bendita - ‬2 min walk
  • ‪Restaurante La Parroquia - ‬3 min walk
  • ‪Hotel Agua Escondida - ‬2 min walk

About this property

Casa Sierra Alta

At Casa Sierra Alta, guests have access to an outdoor pool, free WiFi in public areas, and microwave in a common area. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a refrigerator in a common area, a TV in a common area, and a reception hall.
Guests can expect free WiFi and flat-screen TVs. Free toiletries and wardrobes or closets are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Sierra Alta Hotel

Frequently asked questions

Are free cancellation options available at Casa Sierra Alta?

Casa Sierra Alta provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Casa Sierra Alta?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Casa Sierra Alta on Mar 5, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Casa Sierra Alta?

This hotel is situated in Del Ex Convento, just steps from Borda Square and Casa Humboldt, and within a short walk of Silver Museum. You'll also find Figueroa House Museum and Guerrero Park less than a mile away.

Will I be able to park at Casa Sierra Alta?

No, there isn't parking available at the hotel.

Does Casa Sierra Alta include a casino?

No, Casa Sierra Alta doesn't have a casino.

Is there an indoor pool at Casa Sierra Alta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa Sierra Alta good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, private dining, and proposal/romance packages.

Does Casa Sierra Alta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Sierra Alta have a restaurant with a breakfast menu?

Casa Sierra Alta offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant. Please note that the breakfast area will be closed between February 22 2026 and February 21 2028 (subject to change).

Does Casa Sierra Alta allow pets to stay for free?

No, pets aren't allowed at Casa Sierra Alta.

Does Casa Sierra Alta have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Casa Sierra Alta?

Yes, every guestroom at Casa Sierra Alta comes with a deck with some featuring city or courtyard views.

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destiny, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service
La habitación era muy amplia y comoda. Solo necesita más atención en los detalles de limpieza.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Armando

Stayed 2 nights in Nov 2025

4/10 Poor

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Stayed 2 nights in Nov 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Sofía

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025

6/10 Okay

dalia ivonne

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025

6/10 Okay

Erandy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service
Stayed 9 nights in Sep 2025

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025