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Hotel Santa Paula

Property class: 3.5

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Photo gallery for Hotel Santa Paula

A courtyard with a swimming pool, outdoor seating, and a building with multiple balconies and a covered patio area.
A courtyard with a pool, potted plants, and a staircase leading to a second floor.
A restaurant interior with wooden beams, tables with red placemats, and a brick wall.
A bedroom with a large bed, wooden wardrobe, and a desk with a lamp.
A reception area with a wooden desk, a blue wall, and a chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de la Veracruz No. 15, Taxco, GRO, 40200
  • Place, Santa Prisca Cathedral
    ‪2 min walk‬
  • Place, Borda Square
    ‪2 min walk‬
  • Place, Casa Borda Cultural Center
    ‪2 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A bedroom with two beds, a desk, a ceiling fan, and a mirror.

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A bedroom with a bed, wooden dresser, and a TV on a wooden cabinet.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Taxco

Located in Barrio de la Veracruz, Hotel Santa Paula is next to popular attractions like Casa Humboldt and Santa Prisca Cathedral. This 15-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Casa Humboldt - 1 min walk - 0.0 miles
  • Santa Prisca Cathedral - 2 min walk - 0.1 miles
  • Borda Square - 2 min walk - 0.1 miles
  • Casa Borda Cultural Center - 2 min walk - 0.1 miles
  • Silver Museum - 2 min walk - 0.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 172 min drive

Restaurants

  • ‪Rosa Amaranto - ‬2 min walk
  • ‪La noche estrellada - ‬2 min walk
  • ‪Restaurant del Angel Inn - ‬1 min walk
  • ‪Tacos "El Chino - ‬2 min walk
  • ‪De Totopo Y Salsa - Chilaquilería - ‬1 min walk

About this property

Hotel Santa Paula

Guests of Hotel Santa Paula have access to an outdoor pool, a children's pool, and free WiFi in public areas. Offsite parking is offered for a fee. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a terrace, a porter/bellhop, and a water dispenser.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include portable fans, safes, and desks.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

What is there to do within easy reach of Hotel Santa Paula?

This hotel is situated in Barrio de la Veracruz, just steps from Casa Borda Cultural Center and Borda Square, and within a short walk of Silver Museum. You'll also find Plaza de las Americas Shopping Mall and Guillermo Spratling Museum less than a mile away.

Will I be able to park at Hotel Santa Paula?

No, there isn't parking at the hotel but you'll find nearby parking for MXN 240 per day (discounts available).

Does Hotel Santa Paula feature a casino on the premises?

No, Hotel Santa Paula doesn't have a casino.

Is there an indoor pool at Hotel Santa Paula?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:30 AM and 9:00 PM.

Is Hotel Santa Paula good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a smart TV as well as an outdoor pool.

Does Hotel Santa Paula have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Paula have a restaurant with a breakfast menu?

No, Hotel Santa Paula doesn't have a restaurant that serves breakfast.

Does Hotel Santa Paula allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santa Paula.

Does Hotel Santa Paula have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Santa Paula?

No, you won't find guestrooms with balconies at Hotel Santa Paula.

Hotel Santa Paula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 139 reviews
Rating 8 - Good. 23 out of 139 reviews
Rating 6 - Okay. 7 out of 139 reviews
Rating 4 - Poor. 1 out of 139 reviews
Rating 2 - Terrible. 2 out of 139 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute small hotel! Pool was small but very nice. Rooms were very nice and clean. The beds were comfortable. This hotel is in a great location, walking distance to one of the bus stations and to the zocalo.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was spotless and pretty comfortable, staff was so nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay.. close to the bus station.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed. The food at the restaurant was delicious and the “cafe de olla “ one of the best . Will definitely stay at this hotel again . The views are amazing!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in!!!! Highly recommended
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, clean and comfortable room . Nice pool area and delicious food at the restaurant. Conveniently located to all attractions. Definitely will be back. The Christmas decorations were magical
Don’t miss this beautiful place only 45 minutes away
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!!

Great place to stay - exceeded our expectations!! Great location, friendly staff, good food, nice rooms. Overall a good experience!!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Beautiful, clean hotel, and centrally located. We also like the restaurant for breakfast.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was quite small and we didn't have time to use it. Nice area though
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taxco hotel stay Santa Paula

The location of this hotel is very central and we could easily walk to the main sites. The hotel is small but friendly and clean.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing place to stay. Highly recommend In all areas. Easy to walking to central zocalo. Great restaurant can’t say enough but do yourself a favor and stay here
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonita,Bonita,Bonita

The hotel was a find! In walking distance of the town square, we enjoyed our stay. Rooms were. Very clean and the hotel is beautifully appointed. Restaurant serve is limited; dueto lack of tourists, but Taxco affords multiple choices in restaurants and cafes.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
upgraded to a king, room was very small, unappropriate for king bed. very tight squeeze to access bathroom. needed to step into shower to close bathroom door. Hotel does not provide maid service, no towels changed or toilet paper refill. I inquired at front desk if the maid was going to clean at all and was told to do it myself. staff very unfriendly (except our waiter, who was very pleasant). could be due to expedia's booking process, but would not recommend this hotel, especially for the cost. this was the most expensive (by far) of six hotels we booked during three weeks in Mexico, and the only one I would not recommend.
Stayed 2 nights in Dec 2019