The clean guests rooms keeps me coming back and friendly front desk staff. The only downfall is the guess parking at lower lobby is limited to maybe 4 or 6. Parking in the basement is inconvenient when you have bags/luggage to bring up the stairs.
They are very kindness persons and hotel is best of best in the Guam. :)
Staff were very friendly, polite, and helpful. Great location on Tumon Bay beaches and access to island activities, shopping. Stayed 13 nights. Restaurants were good. Main complaint was elevators kept malfunctioning. Usually only 1 of 3 elevators worked. Staff worked diligently to accommodate guests when elevators were down.
Excellent view, room was very clean, overall had a great experience at the hotel
This hotel muy have been a sight to see when it was brand new. Now it needs new carpeting, updated bathrooms, more comfortable beds/ pillows and blankets. I expected a bit more. The dark dingy hallways and dirty carpets don’t help the appearance of the hotel.
It's not luxuarious but comfortable. The location is perfect to acsses to anywhere, but the hotel is old, so its condition wasn't perfect. The elevator didn't work well, no valet parking any more, no clerks offered their help without my asking. No greeting from them. Otherwise, you can stay in comfortable. I suggest they sould offer upper grade rooms in regular price.
Hotel room was a decent price but I paid to much for a room that had holes and mold and it smelled like mold as well, that is when I started to observed the room that they were the holes and mold In the room. I had to get room change because I couldn't myself or my family stay in there an inhale that smell.
Located in Tumon, Holiday Resort & Spa Guam is a leisurely stroll from popular sights such as Tumon Sands Plaza and SandCastle. This 252-room, 3.5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants.
Enjoy dining at one of 2 onsite restaurants including La Brasserie Buffet, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All 252 rooms provide refrigerators, electric kettles, and free bottled water. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Safes and phones are other standard amenities.
Guests of Holiday Resort & Spa Guam have access to a full-service spa, a casino, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 12.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and a business center.
The clean guests rooms keeps me coming back and friendly front desk staff. The only downfall is the guess parking at lower lobby is limited to maybe 4 or 6. Parking in the basement is inconvenient when you have bags/luggage to bring up the stairs.
They are very kindness persons and hotel is best of best in the Guam. :)
Staff were very friendly, polite, and helpful. Great location on Tumon Bay beaches and access to island activities, shopping. Stayed 13 nights. Restaurants were good. Main complaint was elevators kept malfunctioning. Usually only 1 of 3 elevators worked. Staff worked diligently to accommodate guests when elevators were down.
Excellent view, room was very clean, overall had a great experience at the hotel
This hotel muy have been a sight to see when it was brand new. Now it needs new carpeting, updated bathrooms, more comfortable beds/ pillows and blankets. I expected a bit more. The dark dingy hallways and dirty carpets don’t help the appearance of the hotel.
It's not luxuarious but comfortable. The location is perfect to acsses to anywhere, but the hotel is old, so its condition wasn't perfect. The elevator didn't work well, no valet parking any more, no clerks offered their help without my asking. No greeting from them. Otherwise, you can stay in comfortable. I suggest they sould offer upper grade rooms in regular price.
Hotel room was a decent price but I paid to much for a room that had holes and mold and it smelled like mold as well, that is when I started to observed the room that they were the holes and mold In the room. I had to get room change because I couldn't myself or my family stay in there an inhale that smell.
