This is an older facility. Half of it is shut down. The doors don't close securely. First room I got, seemed to be used, as the trash was not empty and the bath supplies were half full. A possible oversight. After all we are humans and prone to that. So they said they will upgrade me to a better room with a view... What view? It was the view of a passage wall. Most of the staff was very nice, polite and professional. But they can only do so much.... This place charges a daily resort fee. THIS IS NOT A RESORT IN ANY FORM. In fact they say breakfast included and they give you cold bagels or Otis muffins. They have an old Starbucks self serve machine that is simply dirty and has ants crawling all around it. This sits in the checking area of the hotel no coffee in the breakfast area. And there were some 2 week old bananas and apples as well. They call themselves a boutique hotel, this entitles them to collect the resort fee from you. But they provide nothing for the fees.... Not even complimentary water bottles in the room or the check-in area. Anyways this is the honest experience and feedback. Perhaps the pictures and the hype of Orbitz VIP etc built up an expectation that does not exist at this location. The high ratings were from years ago not recently.
Staff was professional. All are needs were met.
I loved everything i have nothing negative to say. It was a great experience it was my first time and i had a good time.
First time in Florida and this hotel was good the staff was nice at check in the floors in the room could of been clean the bathroom had hair from last person all in the shower and in the bathroom But I’d that wasn’t the case it would have been very nice
The rooms are quite large plenty of room for me and my teenaged son and we both are big men!
This is the perfect place to stay. The location is excellent; and the staff exceptional, especially, Velroy...everyone was excellent.
Great but the bathroom shower had a little leak to it. Patrick at the front desk was awesome though and very helpful.
Friendly staff. Wes the robot was a game changer. My mom and aunt are both disabled. It allowed them to not run themselves ragged trying to get breakfast and such. Definitely recommend this hotel and loved it greatly.
What a lovely place. I have only good impressions from staying here.
Friendly staff. Room had small kitchen. Nice landscaping in the courtyard.
Close to everything. The room was very clean and cozy. The hallways and hotel were also very clean. The receptionist was very polite and helpful. I loved the Zen Garden. Good job!! The only thing I didn’t like is that the bed makes noise when I get up or lay down.
Everything was okay. Breakfast was a bit bland but okay. Quiet hotel rested well, busch gardens is about 8-10 mins away.
Very nice. Not much more to add. It was nicer on my previous visit
Loved everything about the hotel, there wasn’t anything I didn’t like
Elevator was not working the entire time of our stay. We were there for a cancer treatment so it would have been nice to know this in advance. Also I was directed to an ice machine on the second floor that was not working. It seems the employee wasn't aware of this. Then I had to find one that was working. All staff were extremely nice and accommodating. Overall it was a nice stay.
Good place to stay. Great staff area seems safe lots to do
University of South Florida is a short stroll from West Wing Hotel, Ascend Hotel Collection, and other popular attractions like Moffitt Cancer Center are within a couple of miles (3 km). This 115-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of West Wing Hotel, Ascend Hotel Collection's 115 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.
Renovated in 2017, West Wing Hotel, Ascend Hotel Collection offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
This is an older facility. Half of it is shut down. The doors don't close securely. First room I got, seemed to be used, as the trash was not empty and the bath supplies were half full. A possible oversight. After all we are humans and prone to that. So they said they will upgrade me to a better room with a view... What view? It was the view of a passage wall. Most of the staff was very nice, polite and professional. But they can only do so much.... This place charges a daily resort fee. THIS IS NOT A RESORT IN ANY FORM. In fact they say breakfast included and they give you cold bagels or Otis muffins. They have an old Starbucks self serve machine that is simply dirty and has ants crawling all around it. This sits in the checking area of the hotel no coffee in the breakfast area. And there were some 2 week old bananas and apples as well. They call themselves a boutique hotel, this entitles them to collect the resort fee from you. But they provide nothing for the fees.... Not even complimentary water bottles in the room or the check-in area. Anyways this is the honest experience and feedback. Perhaps the pictures and the hype of Orbitz VIP etc built up an expectation that does not exist at this location. The high ratings were from years ago not recently.
Staff was professional. All are needs were met.
I loved everything i have nothing negative to say. It was a great experience it was my first time and i had a good time.
First time in Florida and this hotel was good the staff was nice at check in the floors in the room could of been clean the bathroom had hair from last person all in the shower and in the bathroom But I’d that wasn’t the case it would have been very nice
Thanks for leaving us such a wonderful review. We are glad that you enjoyed your stay at West Wing Boutique Hotel, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We hope to see you again!
Thank you for taking the time to leave a rating regarding your stay. We hope to see you again soon!
The rooms are quite large plenty of room for me and my teenaged son and we both are big men!
Thank you for taking the time to leave a nice review regarding your recent stay at West Wing Boutique Hotel. We are always happy to hear that a valued guest enjoys their stay with us. We hope to see you again!
This is the perfect place to stay. The location is excellent; and the staff exceptional, especially, Velroy...everyone was excellent.
Thank you for taking the time to leave such a great review. I have shared your kind words with Velroy and the rest of my staff and they join me in thanking you. We hope to see you again. Happy Holidays!
Thank you for taking the time to leave a nice rating on your recent stay with us. We hope to see you again!
Great but the bathroom shower had a little leak to it. Patrick at the front desk was awesome though and very helpful.
Thank you for taking the time to leave such a great revew regarding your recent stay. We take pride in our hotel and our service. I have shared your kind words with Patrick and the rest of my staff and they join me in thanking you. We hope to see you again.
Thank you for the great rating regarding your recent stay. We appreciate your positive feedback!
Thank you for leaving such a nice review. We are glad that you your stay at West Wing Boutique Hotel, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you again for your kind words.