Hotel is extremely outdated. Some rooms look more like a U.S. road motel, not up to what one would expect from Westin's standarized service. Non-smoking rooms smell like burned tobacco. Staff was polite and apologetic. Food alternatives were very limited. Location is good. Concierge services are ...
This Hotel's staff was very helpful and generous and the hotel itself, tho a bit worn about the edges was just fine. the location was nice with the help of our GPS phone maps easier to navigate with bus transit. It is located near many Temples and gardens as well as fine neighborhood cafes and restaurants if you ventured off the main road- which we did. The room was clean tho smoking abounds in Japan and you still get second hand smoke. Wifi is only in the lobby as in most Japanese hotels. Timing was not on our side with a group sharing the Sento so we did not get to use it. But overall I found it an enjoyable stay.
Relatively close to places you want to go. Use 1 day bus pass.
Check in was smooth, the hotel pops out at you as you drive up because it is somewhat hidden. Staff is friendly and speak good English. Was offered an upgrade for an additional yen cost and took it, but in hindsight, I think the room was the same as the one I booked, at least size wise. The "memory mattresses" weren't as I imagined, but softer than typical Japanese beds, so I slept well. There are places to eat in the hotel, but its a bit spendy for a family, so we had to drive about 10 minutes to eat dinner. There were plenty of taxis out front of the hotel in the event you don't have a car. The bathroom was amazing, big oversized bathtub, rainfall shower and massage head, lots of amenities in the room as well. Breakfast was an all you can eat buffet and was included with the room. I recommend getting the room rate with breakfast included. It had both western and Japanese dishes and was very good. Check out was at noon, so if you get up early enough, you can walk over to the nearby castle or temples and check them out before checkout. Yes, the hotel isn't central, but it's very nice, and not too out of the way in my opinion. I would certainly stay here again, and recommend to my friends. The staff really treat you well, and are very friendly.
Close to town center (15 to 30 minutes walk) or by subway (station closed to the hotel) Free wifi
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