THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Luxury hotel with a fitness center and spa services

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Courtyard
Executive Hollywood Twin, Non Smoking 43sqm | In-room safe, free WiFi, bed sheets, wheelchair access
Lobby lounge
Lobby
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kiyomizu Temple
    ‪3 min drive‬
  • Place, Kyoto University
    ‪3 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪47 min drive‬

Room options

Superior Queen/Shower Booth, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe King, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Accessible Twin, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premier Twin, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Premier Triple/Shower Booth, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Executive King, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Awata Suite, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Okazaki Suite, Non Smoking

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Pan Pacific Suite, Non Smoking

  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe King

  • Sleeps 2

Deluxe Queen

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Accessible Twin

  • Sleeps 2

Premier Twin

  • Sleeps 3

Superior Queen-Shower Booth

  • Sleeps 2

Superior Twin-Shower Booth

  • Sleeps 2

Premier King Shower Booth

  • Sleeps 2

Premier Triple-Shower Booth

  • Sleeps 3

Executive King

  • Sleeps 2

Executive Twin

  • Sleeps 3

Awata Suite

  • Sleeps 2

Okazaki Suite

  • Sleeps 2

Shirakawa Suite

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 2

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About the neighborhood

Kyoto

Located in Higashiyama Ward, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is adjacent to Awata Shrine and within a 5-minute walk of other popular sights like Chion-in Temple. This 4.5-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 3 min drive - 1.1 miles
  • Kyoto University - 3 min drive - 1.9 miles
  • Kyoto Imperial Palace - 6 min drive - 1.5 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪シュイロ - ‬3 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪うえと Salon & Bar - ‬4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a fitness center and spa services
Built in 2022, the brand new THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel features a gym, spa services, and coffee in a common area. Transportation is made easy with a free train station shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a vending machine, and a garden.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Safes are also available.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-3:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is free cancellation available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel is situated in Higashiyama Ward within a short 9-minute walk of Yasaka Shrine and also 10 minutes on foot from Heian Shrine. You'll also find Shijo Street and Pontocho Alley less than a mile away.

Is parking available on site at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't offer parking.

Is there a spa at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Spa services at the hotel include facials and body treatments.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel feature a casino on the premises?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel doesn't have a casino.

Will I find an indoor pool at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there isn't a spa tub at this hotel.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant that serves breakfast?

Yes, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serves buffet breakfast for a surcharge each morning at NANANOICHI.

Will THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel allow pets to stay for free?

No, pets aren't allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel though service animals are welcome.

Are there connecting rooms at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

The closest major airport to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is Itami Airport (ITM), which is about 24.6 mi away.

Are there rooms with balconies that I can book at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there aren't any guestrooms with balconies at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 220 reviews
Rating 8 - Good. 35 out of 220 reviews
Rating 6 - Okay. 9 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with top service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chagit

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie France

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in all respects. Very comfortable friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2025

8/10 Good

Michael, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, contemporary hotel in good walkable location
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a quiet street but in walking distance to major attractions and the main streets. Hotel students are very friendly and we liked breakfast options. We also used shuttle from and to the train station which runs every hour. Overall a great stay!
Stayed 6 nights in May 2025

8/10 Good

Mohammad Reza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please see my other review
Stayed 1 night in May 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Comfortable, roomy rooms with eco friendly amenities. Lovely inner garden. Very helpful and friendly staff. Sad to leave.
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really stylish hotel in a nice quiet area that’s a short walk to Gion and many other sites. Very quiet and comfortable, well designed rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Mi Yon, Jericho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the location! Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

Mi Yon, Jericho

Stayed 1 night in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern. It’s close enough to a subway to get most places. Staff is extremely nice and very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great all the way around.
Stayed 3 nights in Apr 2025

10/10 Excellent

Travis

Liked: Amenities
!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Sen” spa place and oil treatment were excellent. Thank you very much.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff. Had a massage after a long day of walking which was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

force

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

8/10 Good

nisha

Traveled with family
Liked: Amenities
Boitique hotel. Large rooms. Breakfast Buffet was more towards japanese food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our interests and transportation options. Excellent shuttle from the train station. Outstanding staff.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great, service was very mixed. Some of the hotel staff were great, others found talking in English more difficult which made our experience a little more challenging. We had to revert to using google translate to ensure we understood.
Stayed 2 nights in Apr 2025