THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Luxury hotel with a fitness center and spa services

Choose dates to view prices

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Lobby lounge
Executive Hollywood Twin, Non Smoking 43sqm | 1 bedroom, in-room safe, free WiFi, bed sheets
Body treatments, facials
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Heian Shrine
    ‪9 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Kyoto University
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪47 min drive‬

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Room options

Superior Twin/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive King, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Twin, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Premier Triple/Shower Booth, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Awata Suite, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

Okazaki Suite, Non Smoking

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe King, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premier Twin, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Superior Queen/Shower Booth, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

Pan Pacific Suite, Non Smoking

  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Accessible Twin, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Accessible Twin

  • Sleeps 2
  • 2 Double Beds

Shirakawa Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Executive Twin

  • Sleeps 3
  • 2 Double Beds

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple

  • Sleeps 3
  • 2 Twin Beds

Superior Queen-Shower Booth

  • Sleeps 2
  • 1 Queen Bed

Okazaki Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

Awata Suite

  • Sleeps 2
  • 1 King Bed

Premier King Shower Booth

  • Sleeps 2
  • 1 King Bed

Executive King

  • Sleeps 2
  • 1 King Bed

Superior Twin-Shower Booth

  • Sleeps 2
  • 2 Twin Beds

Premier Triple-Shower Booth

  • Sleeps 3
  • 2 Twin Beds

Pan Pacific Suite

  • Sleeps 2
  • 1 King Bed

Premier Twin

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kyoto

Located in Higashiyama Ward, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is adjacent to Awata Shrine and within a 5-minute walk of other popular sights like Chion-in Temple. This 4.5-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 3 min drive - 1.1 miles
  • Kyoto University - 3 min drive - 1.9 miles
  • Kyoto Imperial Palace - 6 min drive - 1.5 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪洛空 - ‬9 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪峯嵐堂平安神宮店 - ‬3 min walk
  • ‪みふき亭 - ‬5 min walk
  • ‪Green Door - ‬5 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a fitness center and spa services
Built in 2022, the brand new THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel features a gym, spa services, and coffee in a common area. Transportation is made easy with a free train station shuttle. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include laundry facilities, a garden, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, slippers, bidets, and toothbrushes and toothpaste. Safes are also available.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-3:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is free cancellation available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel is situated in Higashiyama Ward within a short 9-minute walk of Yasaka Shrine and also 10 minutes on foot from Heian Shrine. You'll also find Shijo Street and Pontocho Alley less than a mile away.

Is there parking available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there isn't parking available at the hotel.

Is there a spa at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Spa services at the hotel include body treatments and facials.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel feature a casino on the premises?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel doesn't have a casino.

Will I find an indoor pool at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no indoor pool at this hotel.

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't have a spa tub.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant that serves breakfast?

Yes, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serves buffet breakfast for a surcharge each morning at NANANOICHI.

Will THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel allow pets to stay for free?

No, pets aren't allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel though service animals are welcome.

Are there connecting rooms at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

The closest major airport to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is Itami Airport (ITM), which is about 24.6 mi away.

Are there rooms with balconies at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there aren't any guestrooms with balconies at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 182 reviews
Rating 8 - Good. 31 out of 182 reviews
Rating 6 - Okay. 6 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great, service was very mixed. Some of the hotel staff were great, others found talking in English more difficult which made our experience a little more challenging. We had to revert to using google translate to ensure we understood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition and sophisticated vibe. No real TV service just access to personal Netflix, etc, in case that’s important to you.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities
This was a great boutique hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Dahli

Stayed 4 nights in Apr 2025

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. They always went above and beyond to assist us. I would highly recommended this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Brendan

Stayed 4 nights in Mar 2025

8/10 Good

PETTY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far off from the city but good area to be in

A bit far from kyoto station but they have a shuttle bus to take you to the hotel and back to the station. just gotta check with them to see the times it’s there. a good 20 min ride but great hotel to be in. It’s a 20 min bus ride to the main shopping area but it’s definitely peaceful where the location is at. near one train station 10 min walking. there’s a lawson across the street from the hotel and staff is very very friendly. the best thing i did like was the private onsen you can book for a cost and the customer service is on point. very helpful. room was great the bed was bigger than usual hotels i have stayed at. if you don’t mind the bus ride and back it’s a good hotel to be in. friendly staff and if you need your luggage shipped to airport or another hotel they have a service for it. A++
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Stayed 3 nights in Mar 2025

10/10 Excellent

Izumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Izumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gladys Lyn, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff were very helpful. I wish I could stay longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, quiet area.

Amazing hotel. But out of the way but perfect for a chill out over Xmas. Hotel is lovely, staff are super helpful. Hotel has a free shuttle bus to Kyoto station that runs once an hour. This was really convenient and the drivers were only to glad to help people with their luggage,
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in Japan. Besides the above, the hotel is located away from the tourist areas which makes the environment more relaxing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Merys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel !!! Love everything about it - the staff, the room, the deco, the location … felt great while staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice for hotel in Kyoto. Hotel is new and beautiful. Great room design with modern comfort. Customer service is superb. Area is within walking distance to temples and Gion district. Lots of traditional shoes and houses around. Shuttle bus to Kyoto station is a big plus. Love this hotel!
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Stayed 3 nights in Oct 2024

10/10 Excellent

DIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and organized. Breakfast is amazing! Small but so tasty and so home made! The staff is really helpful and super friendly! Location is perfect! 7 mins max to the metro!
Stayed 3 nights in Oct 2024