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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Luxury hotel with a fitness center and spa services

Choose dates to view prices

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Lobby lounge
Lobby
Flat-screen TV
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe King, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Triple, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier Twin, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Executive King, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive King, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Triple

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Triple

  • Sleeps 3

View all photos for Deluxe Accessible Twin

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin

  • Sleeps 2

View all photos for Premier Twin

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier Twin

  • Sleeps 3

View all photos for Superior Queen-Shower Booth

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Queen-Shower Booth

  • Sleeps 2

View all photos for Superior Twin-Shower Booth

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Twin-Shower Booth

  • Sleeps 2

View all photos for Premier King Shower Booth

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier King Shower Booth

  • Sleeps 2

View all photos for Premier Triple-Shower Booth

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premier Triple-Shower Booth

  • Sleeps 3

View all photos for Executive King

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive King

  • Sleeps 2

View all photos for Executive Twin

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive Twin

  • Sleeps 3

View all photos for Awata Suite

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Awata Suite

  • Sleeps 2

View all photos for Okazaki Suite

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Okazaki Suite

  • Sleeps 2

View all photos for Shirakawa Suite

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Shirakawa Suite

  • Sleeps 2

View all photos for Pan Pacific Suite

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Pan Pacific Suite

  • Sleeps 2

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About the neighborhood

Kyoto

Located in Higashiyama Ward, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is adjacent to Awata Shrine and within a 5-minute walk of other popular sights like Chion-in Temple. This 4.5-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Chion-in Temple - 3 min walk - 0.2 miles
  • Yasaka Shrine - 9 min walk - 0.5 miles
  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 19 min walk - 1.1 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬3 min walk
  • ‪LURRA° - ‬4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a fitness center and spa services
Guests of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel enjoy a gym, free WiFi in public areas, and spa services. Transportation is made easy with a free train station shuttle. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a garden.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, toothbrushes and toothpaste, bidets, and slippers. Safes are also available.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-3:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is free cancellation available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel is situated in Higashiyama Ward within a short 9-minute walk of Yasaka Shrine and also 16 minutes on foot from Pontocho Alley. You'll also find Kawaramachi Street and Nishiki Market within a short drive.

Will I be able to park at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't offer parking.

Is there a spa at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Spa services at the hotel include body treatments and facials.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel feature a casino on the premises?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel doesn't have a casino.

Will I find an indoor pool at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no indoor pool at this hotel.

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, this hotel doesn't have a spa tub.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant that serves breakfast?

Yes, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serves buffet breakfast for a surcharge each morning at NANANOICHI.

Will THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel allow pets to stay for free?

No, pets aren't allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel though service animals are welcome.

Are there connecting rooms at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

The closest major airport to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is Itami Airport (ITM), which is about 24.6 mi away.

Are there rooms with balconies that I can book at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel, there aren't any guestrooms that list a balcony.

Reviews

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 210 out of 271 reviews
Rating 8 - Good. 42 out of 271 reviews
Rating 6 - Okay. 11 out of 271 reviews
Rating 4 - Poor. 5 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SJTL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel a short walk from so many wonderful attractions in Kyoto! The staff were top notch and helpful in every way. The view from our room was serene and the hotel decor was elegant. We did laundry while we were there and soaked in the foot bath. I highly recommend this hotel to anyone who wants a luxurious accommodation without too high of a price!
View from the foot soak.
Night view from the courtyard
View from our room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Our favorite hotel this trip
Stayed 3 nights in Aug 2025

10/10 Excellent

BANG PHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional staff that was very helpful in helping me in receiving and sending my luggage bags. the hotel was very nice, with clean rooms and a atmospheric lobby. the hotel itself is in a quiet area, but still close enough to walk to the busier areas and especially close to popular temples and other similar areas. when needing to go further distances both bus and train were easily accessible. this is my second time at this hotel and my preferred option everytime I'm in Kyoto
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with top service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chagit

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie France

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in all respects. Very comfortable friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2025

8/10 Good

Michael, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, contemporary hotel in good walkable location
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a quiet street but in walking distance to major attractions and the main streets. Hotel students are very friendly and we liked breakfast options. We also used shuttle from and to the train station which runs every hour. Overall a great stay!
Stayed 6 nights in May 2025

8/10 Good

Mohammad Reza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please see my other review
Stayed 1 night in May 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Comfortable, roomy rooms with eco friendly amenities. Lovely inner garden. Very helpful and friendly staff. Sad to leave.
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really stylish hotel in a nice quiet area that’s a short walk to Gion and many other sites. Very quiet and comfortable, well designed rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Mi Yon, Jericho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the location! Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

Mi Yon, Jericho

Stayed 1 night in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern. It’s close enough to a subway to get most places. Staff is extremely nice and very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great all the way around.
Stayed 3 nights in Apr 2025

10/10 Excellent

Travis

Liked: Amenities
!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Sen” spa place and oil treatment were excellent. Thank you very much.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff. Had a massage after a long day of walking which was excellent!
Stayed 3 nights in Apr 2025