THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Property video
Courtyard
Hair dryer, slippers, bidet, towels
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Deluxe Accessible Twin, Non Smoking

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Premier King/Shower Booth, Non Smoking

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Twin, Non Smoking

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Executive King, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Awata Suite, Non Smoking

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Okazaki Suite, Non Smoking

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pan Pacific Suite, Non Smoking

  • City view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2

Deluxe Queen

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Accessible Twin

  • Sleeps 2

Premier Twin

  • Sleeps 3

Superior Queen-Shower Booth

  • Sleeps 2

Superior Twin-Shower Booth

  • Sleeps 2

Premier King Shower Booth

  • Sleeps 2

Premier Triple-Shower Booth

  • Sleeps 3

Executive King

  • Sleeps 2

Executive Twin

  • Sleeps 3

Awata Suite

  • Sleeps 2

Okazaki Suite

  • Sleeps 2

Shirakawa Suite

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 2

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About the neighborhood

Kyoto

Located in Higashiyama Ward, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is adjacent to Awata Shrine and within a 5-minute walk of other popular sights like Chion-in Temple. This 4.5-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Chion-in Temple - 3 min walk - 0.2 miles
  • Yasaka Shrine - 9 min walk - 0.5 miles
  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 19 min walk - 1.1 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Itami Airport (ITM) - 66 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪LURRA° - ‬4 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬2 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Guests of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel enjoy a gym, free WiFi in public areas, and spa services. Transportation is made easy with a free train station shuttle. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Safes are also available.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-3:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is free cancellation available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on Mar 29, 2026 start from $246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel is situated in Higashiyama Ward within a short 18-minute walk of Kawaramachi Street and also 10 minutes on foot from Yasaka Shrine. You'll also find Shijo Street and Pontocho Alley less than a mile away.

Will I be able to park at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there isn't parking available at the hotel.

Is there a spa at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Spa services at the hotel include facials and body treatments.

Are there luxury amenities available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Yes, guests can indulge in luxuries such as a restaurant, spa services, and a bar/lounge at this hotel.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel feature a casino on the premises?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel doesn't have a casino.

Will I find an indoor pool at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no indoor pool at this hotel.

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a bar/lounge.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant that serves breakfast?

Yes, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serves buffet breakfast for a surcharge each morning at NANANOICHI.

Will THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel allow pets to stay for free?

No, pets aren't allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel though service animals are welcome.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

The closest major airport to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is Itami Airport (ITM), which is about 24.6 mi away.

Can I book a room with a balcony at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there aren't any guestrooms at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel that offer a balcony.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 353 reviews
Rating 8 - Good. 54 out of 353 reviews
Rating 6 - Okay. 13 out of 353 reviews
Rating 4 - Poor. 5 out of 353 reviews
Rating 2 - Terrible. 4 out of 353 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Very helpful and extremely nice staff. Rooms were very clean and the hotel over all was very luxurious. Would definitely return back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Miho

Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Inpyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the entrance, all the staffs escorted us so nicely, and informed us clearly. The room was clean, and in the second day, when we got back to the hotel after tourism, the condition of the room was carefully managed. Speaking of the location of the hotel, we could‘ve easily visited most of valuable landmarks of Kyoto, including Gion, Kiyomizudera and museums.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chih Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Kamaldeep

Stayed 1 night in Nov 2025

10/10 Excellent

szu wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All space are clean. Plenty of breakfast choices. Awesome breakfast experience in Kyoto, thanks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Golnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this lovely hotel. Very modern, nice and clean, great location, walkable to many nearby sites, and easy access to the trains. The staff was so kind and helpful and the hourly shuttle to and from Kyoto station was a huge added bonus with the nicest drivers! I loved it here so much that I decided to stay an extra night! I highly recommend this hotel to anyone who is staying in Kyoto and I hope to be able to return one day soon! Thank you for an amazing stay!
Stayed 1 night in Dec 2025

10/10 Excellent

TERUKO

Traveled with family
Liked: Cleanliness, staff & service, amenities
京都駅からホテル迄の送迎バスが助かります かなり混んでいるので乗り換え無くお財布も気にせずアクセス出来るのはとても楽です。 洗い場付きバスルームが快適 お茶が美味しい 朝食が和食、洋食共美味しい 手作り湯葉豆腐 焼き魚 おばんさん特にご飯が美味しい 客室は清潔に保たれ、スタッフの対応も丁寧 早朝南禅寺に散歩、清水寺、高台寺等徒歩圏内 白川通りを通って祇園へも徒歩で
Stayed 1 night in Nov 2025

10/10 Excellent

Ming Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities
everything is good !
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and extremely clean. The shuttle service to and from the train station was a nice perk.
Stayed 1 night in Nov 2025

10/10 Excellent

SUNG YUP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff / wonderful footbath / lovely coffee & tea box
Stayed 2 nights in Nov 2025

10/10 Excellent

Surya Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Louis, Kirkland

Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Stayed 2 nights in Oct 2025

10/10 Excellent

Adare

Liked: Cleanliness, amenities, property conditions & facilities
The room was 10 out of 10
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were spacious and comfortable as well as immaculate.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ceri

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025

6/10 Okay

WENZHE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good: close to all the template and easy to go day tour to templates and Gion area Not so good: private onsen impossible to book. And direction for new arrivals from Kyoto station to hotel is unclear.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room
Stayed 3 nights in Nov 2025