Hotel Alphubel Zermatt

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Alphubel Zermatt

A multi-story hotel with balconies, snow-covered trees, and a well-lit exterior.
A cozy lobby with a wooden reception desk, bar stools, a television mounted on the wall, and several potted plants.
A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.
A dining area with wooden ceiling, a coffee machine, tables with floral centerpieces, and a kitchen in the background.
A safe with a keypad and a digital screen, installed in a wooden cabinet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

Double Room

8.8 out of 10
Excellent
(46 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Single Room

8.2 out of 10
Very good
(11 reviews)
  • Mountain view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Alphubel Zermatt is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This 29-room hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Tour Monte Rosa - 3 min walk - 0.2 miles
  • Sunnegga Ski Resort - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Alphubel Zermatt

Guests staying at Hotel Alphubel Zermatt enjoy free WiFi in public areas, a terrace, and a garden. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. This smoke-free hotel also has a TV in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Alphubel Zermatt?

Hotel Alphubel Zermatt provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Alphubel Zermatt?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Alphubel Zermatt on Dec 9, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Alphubel Zermatt?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular Gondola and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Hotel Alphubel Zermatt?

No, there isn't parking available at the hotel.

Does Hotel Alphubel Zermatt feature a casino?

No, Hotel Alphubel Zermatt doesn't have a casino.

Is there an indoor pool at Hotel Alphubel Zermatt?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Alphubel Zermatt?

Couples staying at this hotel will appreciate amenities like a pillow menu and a minibar as well as a bar/lounge.

Does Hotel Alphubel Zermatt have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Alphubel Zermatt have a restaurant that serves breakfast?

Hotel Alphubel Zermatt offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Alphubel Zermatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Alphubel Zermatt for a fee of CHF 25 per pet, per night.

Does Hotel Alphubel Zermatt have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Alphubel Zermatt?

The closest major airport to Hotel Alphubel Zermatt is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Hotel Alphubel Zermatt?

Yes, some guestrooms at Hotel Alphubel Zermatt offer a balcony and may feature mountain views.

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 713 reviews
Rating 8 - Good. 282 out of 713 reviews
Rating 6 - Okay. 78 out of 713 reviews
Rating 4 - Poor. 16 out of 713 reviews
Rating 2 - Terrible. 11 out of 713 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay Breakfast was great!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Location and breakfast is great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean and quiet room, decent breakfast, helpful front desk (at Kimi). The best hotel for the money!
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Affordable option very close to the train station and main shopping area of Zermatt. Room is very small and has the bare minimum amenities. A decent place to sleep if location and budget are top priorities. Room was clean and breakfast was okay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location right in town!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an update and gave us a room in the continental hotel, which was good enough and also breakfast was included
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Support by hotel staff members was great, and location was also good for walking around Zermatt. Breakfast was included, it was also very useful. I would like to stay again when revising Zermatt in future, as this hotel is very convenient for me.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, well-maintained hotel in Zermatt. Main hotel is immediately across the road. Rooms nice, breakfast good, breakfast room nice. Relatively basic but great price-point for Zermatt.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfy beds.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, nice breakfast, friendly staff. Basic - but perfect for a short ski trip
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our stay
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location of the hotel- close to train station Rooms were comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great spot!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent, near to the train station, te dowtown, and the gornergrat. Very large room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic hotel in a very convenient location in Zermatt. Tucked away from the main street. Many restaurants nearby. Room is basic of adequate size. Nice balcony , but adjacent to others so limited privacy. Breakfast was good with standard options. Dior at front desk was kind, friendly and accommodating. A credit to the hotel. A great, low cost option in central Zermatt.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old but good option since it is one of the least expensive in town (everything else is super expensive)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gentleman from the hotel took our bags to our room and he also helped us the next day when we had trouble with the key. A balcony was off our room, plus breakfast provided. Hotel was just off the main shopping area. Very nice!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location. Extremely dated. Needs a renovation. Staff were super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location from the train station and right in town. Just a short walk away! It was easy to walk to the Gornegrat too for skiing. Everything was a 3-5 minute walk away. Convenient and nice rooms/clean stay. The free breakfast included was so nice to have as well. I would definitely stay again during my next trip to Zermatt!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
We had a wonderful stay!
Stayed 1 night in Sep 2022