Very good hotel for one night Parking garage is looking bad but the room is great even the heater not working well,
Free breakfast buffet was wonderful. I enjoyed the food offered and the parking lot was convenient.
I loved the fact that you had to have your room key for the parking garage we parked in and for the elevators. I loved how big the room was and the amazing view of the city we had. The shower was nice and big. The breakfast was good. I loved that we had a microwave, mini fridge, and coffee maker in the room. Overall it was a good stay The only negatives for me were that the toilet in the room sat a bit low, the shower was a little confusing to figure out, the sink set up was a little strange, and the gravy at breakfast needed to be a little thicker with more flavor.
Will come again appears under remodel but staff friendly would recommend another system when parking garage A is full let driver know I sat for over 15 minutes pushing button for front desk and using my key card multiple times before going to front desk to find out it was full
The hotel staff were very friendly and helpful and the room was clean. When we initially got to our room, the key did not work, so we had to return to the lobby to get it re-programmed. Then when we returned to the hotel later that evening after attending an event, the card again would not work and we had to go back down to the lobby once again to get it re-programmed. The only issue we had with the room is that there was no hot water at the bathroom sink. When it was first turned on, it would be warm for about a minute, then turned cold. We had to use the bathtub faucet to get hot water.
In the middle of renovations. Should be nice when complete! Breakfast was great.
Easy access to Tacoma Dome Rooms and facilities clean but need repair Fantastic Breakfast Cleaning personnel should not use elevators during busy times
This was the worst customer service I had ever received the receptionist was beyond rude I asked for a parking pass she wouldn’t give me one. Not only that she was unpleasant and wouldn’t let me explain why we didn’t get a pass. The customer behind me also commented on how unprofessional she was I asked for a pillow at 4:30 no pillow at 9 pm called 7x the front desk never answered once
Got back to our room after a night out and the smell of marijuana in our room was overwhelming.
Quite, good views of the city, location and value.
I had a great one-night stay. No problems or complaints at all. Thanks!
It’s a bad property. Mattress quality very bad, over all room requires an update
Our room had bed bugs, we ended up leaving at 3 in the morning after we smashed 2 and there was blood on my shirt and the bed. We told the guy working the font desk and he said he would leave a note for his manager, i said i wasn't going to pay, the guy told me he would get it taken care of. We then drove the 3 hours home on 3 hours of sleep after putting all of our belongings in plastic bags. It's now the next day and i still haven't heard anything so i check my bank account. Not only did they charge me but they overcharged me $60??! I call their headquarters and they twll me there is nothing in my account, bo note or anything. Now i have to wait 7-10 business days for a response from managment. Just ridiculous. DO NOT STAY HERE!!
Located in South Tacoma within a 5-minute walk of Tacoma Dome, Comfort Inn & Suites Downtown Tacoma is within 2 miles (3 km) of other popular sights like Emerald Queen Casino. This 162-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 5:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Comfort Inn & Suites Downtown Tacoma's 162 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are also standard.
Guests of Comfort Inn & Suites Downtown Tacoma enjoy free WiFi in public areas, a business center, and express check-out. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a fireplace in the lobby, an ATM, and a banquet hall.
Very good hotel for one night Parking garage is looking bad but the room is great even the heater not working well,
Free breakfast buffet was wonderful. I enjoyed the food offered and the parking lot was convenient.
I loved the fact that you had to have your room key for the parking garage we parked in and for the elevators. I loved how big the room was and the amazing view of the city we had. The shower was nice and big. The breakfast was good. I loved that we had a microwave, mini fridge, and coffee maker in the room. Overall it was a good stay The only negatives for me were that the toilet in the room sat a bit low, the shower was a little confusing to figure out, the sink set up was a little strange, and the gravy at breakfast needed to be a little thicker with more flavor.
Will come again appears under remodel but staff friendly would recommend another system when parking garage A is full let driver know I sat for over 15 minutes pushing button for front desk and using my key card multiple times before going to front desk to find out it was full
Thank you for your stay and taking your time to give us your considerate review. We are very sorry for the inconvenience that you went through, we will address your concern. Have a pleasant day.
The hotel staff were very friendly and helpful and the room was clean. When we initially got to our room, the key did not work, so we had to return to the lobby to get it re-programmed. Then when we returned to the hotel later that evening after attending an event, the card again would not work and we had to go back down to the lobby once again to get it re-programmed. The only issue we had with the room is that there was no hot water at the bathroom sink. When it was first turned on, it would be warm for about a minute, then turned cold. We had to use the bathtub faucet to get hot water.
Thank you for your recent stay on our Tacoma Dome Hotel and giving us a review. Your concern was submitted to the proper Department. Again we apologize for the inconvenience that it caused you.
Thank you for your recent stay at our Tacoma Dome Hotel.
In the middle of renovations. Should be nice when complete! Breakfast was great.
Easy access to Tacoma Dome Rooms and facilities clean but need repair Fantastic Breakfast Cleaning personnel should not use elevators during busy times
This was the worst customer service I had ever received the receptionist was beyond rude I asked for a parking pass she wouldn’t give me one. Not only that she was unpleasant and wouldn’t let me explain why we didn’t get a pass. The customer behind me also commented on how unprofessional she was I asked for a pillow at 4:30 no pillow at 9 pm called 7x the front desk never answered once
Thank you for your business and taking your time to give us your review. We appreciate your feedback and we will address your concern. Have a pleasant day.