Skip to main content
Beginning of main content

Recent guest reviews

Front desk staff acted like they didnt want me to stay. Acted very rude. Im a hot shot driver, very clean and was just looking for a place to shower and rest my head for the night ans was looked at like i wasnt worthy of staying at the hotel. Then the desk charged my card for the deposit proceeded to say my card was declined after trying to double charge me for it. After i showed them it alreadu charged me for it looked at me disgustingly and was very pissy attitude.

In the middle of renovations. Should be nice when complete! Breakfast was great.

Easy access to Tacoma Dome Rooms and facilities clean but need repair Fantastic Breakfast Cleaning personnel should not use elevators during busy times

This was the worst customer service I had ever received the receptionist was beyond rude I asked for a parking pass she wouldn’t give me one. Not only that she was unpleasant and wouldn’t let me explain why we didn’t get a pass. The customer behind me also commented on how unprofessional she was I asked for a pillow at 4:30 no pillow at 9 pm called 7x the front desk never answered once

Got back to our room after a night out and the smell of marijuana in our room was overwhelming.

Quite, good views of the city, location and value.

I had a great one-night stay. No problems or complaints at all. Thanks!

It’s a bad property. Mattress quality very bad, over all room requires an update

Our room had bed bugs, we ended up leaving at 3 in the morning after we smashed 2 and there was blood on my shirt and the bed. We told the guy working the font desk and he said he would leave a note for his manager, i said i wasn't going to pay, the guy told me he would get it taken care of. We then drove the 3 hours home on 3 hours of sleep after putting all of our belongings in plastic bags. It's now the next day and i still haven't heard anything so i check my bank account. Not only did they charge me but they overcharged me $60??! I call their headquarters and they twll me there is nothing in my account, bo note or anything. Now i have to wait 7-10 business days for a response from managment. Just ridiculous. DO NOT STAY HERE!!

I didnt like hiw dirty it was. The beds were terrible the curtains wouldnt close all the way. No ice machince on our floor like it says. Coffee was watered down. The view was great

No coffee pot in room. No hot water to bathroom sink

Property was clean and quiet. One elevator was out during my 5 day stay. Not a big deal but a bit of an inconvenience. Also, no hot water one night after I had gone to the gym and needed a shower before work. Male employees working front desk were curt and unfriendly. Bad coffee in the lobby.

Really close to tacoma dome for events. Free parking with hotel stay. Elevators took a very long time, we ended up taking the stairs every time we went up to our room good thing we stayed on the 3rd floor. Our shower water was not hot at all it was barely warm and the shower drain drained the water slowly after showering. We only stayed one night so we didn't care to ask to move to another room. Staff was super nice.

E E St Tacoma WA

Hotel highlights

  • Walking distance to Tacoma Dome and Museum of Glass
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in New Tacoma, Best Western Plus Tacoma Dome Hotel is within a 5-minute walk of Tacoma Dome and within 15 minutes of other popular attractions like Museum of Glass. This 160-room, 3-star hotel has free in-room WiFi along with free self parking and a fitness center.


Dining

Start your day off right with a free hot/cold buffet breakfast. This hotel is home to a family restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Best Western Plus Tacoma Dome Hotel's 160 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests staying at Best Western Plus Tacoma Dome Hotel enjoy a fitness center, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Classic Double Room, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Premium Room, 1 King Bed with Sofa bed, Corner

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Deluxe Quadruple Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Classic Double Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Tacoma Dome Hotel

Everyone (47) Couples (34) Business (18) Family (18) Friends (7) Other (8)
2
Business Business Travelers

Front desk staff acted like they didnt want me to stay. Acted very rude. Im a hot shot driver, very clean and was just looking for a place to shower and rest my head for the night ans was looked at like i wasnt worthy of staying at the hotel. Then the desk charged my card for the deposit proceeded to say my card was declined after trying to double charge me for it. After i showed them it alreadu charged me for it looked at me disgustingly and was very pissy attitude.

By on Nov 28, 2019

4
Partner Couples

In the middle of renovations. Should be nice when complete! Breakfast was great.

By , from Woodinville on Nov 24, 2019

4
Families Business Business Travelers

Easy access to Tacoma Dome Rooms and facilities clean but need repair Fantastic Breakfast Cleaning personnel should not use elevators during busy times

By on Oct 25, 2019

1
Everyone

This was the worst customer service I had ever received the receptionist was beyond rude I asked for a parking pass she wouldn’t give me one. Not only that she was unpleasant and wouldn’t let me explain why we didn’t get a pass. The customer behind me also commented on how unprofessional she was I asked for a pillow at 4:30 no pillow at 9 pm called 7x the front desk never answered once

By on Oct 14, 2019

3
Families

Got back to our room after a night out and the smell of marijuana in our room was overwhelming.

By on Oct 4, 2019

5
Partner Couples

Quite, good views of the city, location and value.

By on Sep 12, 2019

4
Everyone

By on Aug 28, 2019

3
Everyone

By on Aug 5, 2019

5
Business Business Travelers

I had a great one-night stay. No problems or complaints at all. Thanks!

By , from Shoreline on Jul 29, 2019

3
Everyone

By on Jul 9, 2019

url importing https://www.orbitz.com/Tacoma-Hotels-Tacoma-Dome-Hotel.h3473-p2.Hotel-Reviews