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Quay West Suites Sydney

5.0 out of 5.0

Recent guest reviews

Best possible hotel for our family! We stayed in a 2 bedroom suite with the greatest view imaginable. We traveled with our 3 daughters (15, 13 and 11). There were 2 bedrooms, 2 full bathrooms, a full kitchen, and even a washer/dryer. It was a huge suite, with a full harbor view. Incredible! My daughters loved the hotel's indoor pool and jacuzzi (also with full harbor view). A huge hit after a long day of sightseeing. The hotel location was perfect, and the staff were always helpful and kind. The concierge, Owen, took great care of us (booking tours, offering advice and suggestions). He helped make our stay in Sydney.....amazing!

The Quay West offers nicely appointed serviced apartment rooms with great views over Sydney Harbour. Walking distance to the Rocks and Circular Quay. Staff gave me a very warm welcome and were very helpful throughout my stay.

The staff were very friendly and courteous. They noticed I had 2 children and called the room to say they could send someone to split the beds if required before I had a chance to nice to have such amazing customer service. We were on the 21st floor overlooking the bridge and opera house. The view was spectacular! Apartment was 2 bedrooms, 2 bathrooms, very spacious. Location was wonderful! The only negative was the small kitchen and the fact that the griller in the oven wasn't clean, the fry pan had old bits of food in it and had to be washed before I used it. Same with some cutlery and glassware. I would definitely stay again though as the staff were so helpful and polite, great location and amazing views.

Our first time in Sydney. One bed balcony apartment overlooking the harbour, Room 1305. TOTALLY AMAZING!!!! Panoramic 180 degree views over The Rocks to the Harbour Bridge to the Opera House. The whole of the Sydney Harbour laid out before us. AMAZING!!! Especially beautiful vista when the VIVID Sydney lights turned on at 6.00 pm. Location is in the heart of Sydney for tourists like us. Caught the train from the airport to Circular Quay, the station is in the airport terminal. Buy an OPAL travel card from the WHS BOOKSTORE in the Terminal. 5 min walk to apartment from Circular Quay train station, no probs towing the suitcase. Convenience mini market store is below the apartment. Surrounded by Cafe/Bar/Restaurants and a two min walk to The Rocks. The apartment was clean and had fully stocked kitchen utensils for cooking....a dishwasher, fridge and a laundry room with a washer/dryer. Fab, friendly service from check in staff and great travel advice from the concierge. WILL DEFINITELY BE BACK!!!

Rooms were lovely with great views of the Harbour Bridge and Opera House. Stayed 2 nights in one bedroom apartment. In house restaurant was excellent. Try the lamb it was superb. Would definitely go back again.

8 Ladies in Sydney for the vivid light festival The rooms where what we had asked for The Harbour Bridge and Opera House what a view. The apartment was big with 2 bedrooms. bath room, en suite kitchen

Our group of 3 adults stayed at Quay West Suites for one night in a 2 bedroom apartment with a harbour view. It was nice to get a call from the hotel the day prior, checking what time we were arriving and if we needed directions. Our early arrival was therefore anticipated when we checked-in, however we didn't need access to our apartment as we had planned to drop our cases and go out for lunch. When we did arrive back it was late afternoon and the receptionist remembered us and had our keys ready. Our cases were in the apartment waiting for us, as was the magnificent view. Wow. We were on one of the top floors and the view over the Harbour was stunning, night and day, and really couldn't be better, The apartment was clean, roomy and well laid out, with good privacy between the two bedrooms. It had everything we could need but one small inconvenience was there was no hotel compendium. We asked at Reception and were given an information booklet that is provided to residents in the apartments, which contained most of the details we were looking for, Our rate included breakfast and everything was good quality, with hot options cooked to order and an extensive continental buffet. The location and views are obvious features, but what really stood out was the high quality of staff service throughout the hotel. Every staff person we encountered during our short stay was friendly, professional and helpful and our whole experience was seamless. Thank you to the staff at Quay West Suites for a very enjoyable stay. .

One of the best hotel experiences I've ever had! The rooms are impeccable, staff are lovely. The view from our room was absolutely breathtaking! The only thing I would say was average was the restaurant at the hotel, for such an amazing hotel the food was really not worth it and a little disappointing. Other than that, well worth a visit. Would stay there again, just wouldn't eat there next time.

Five ladies in Sydney to celebrate a 50th! Stayed in 2 brm apartment with the most magnificent view of the Sydney Harbour Bridge, Opera House and harbour surrounds........breathtaking. What could out shine all this?... The wonderful staff who catered to our every need during our 7 night stay. All of the staff went out of their way to ensure our many activities were catered for with ease. Thank you! We will definitely be returning as soon as we can. Can't recommend highly enough.

My husband, my parents and I spent one night here in a two bedroom apartment with the most magnificent view of the harbour. We are Sydneysiders but decided to celebrate Easter Sunday here and enjoy our beautiful city. We all really enjoyed the luxurious apartment. We had a delicious dinner delivered to us from a nearby restaurant so that my elderly parents wouldn't have to venture out at night and also so that we could continue to enjoy the glorious view at night whilst dining in our suite. Couldn't fault the apartment or the service - my only negative which wasn't such a big deal was that the buffet breakfast was not really a buffet - some of it was but the rest had to be ordered. I'm not sure if one could order more if they wanted to.

98 Gloucester Street The Rocks NSW

Hotel highlights

  • Walking distance to Sydney Harbour Bridge and Circular Quay
  • Onsite dining
  • Indoor pool
  • Fitness center

Quay West Suites Sydney places you within a 15-minute stroll of popular sights such as Sydney Harbour Bridge and Circular Quay. This 91-room, 5-star aparthotel has a restaurant along with conveniences like an indoor pool and a fitness center. Located centrally in The Rocks, it's also close to Sydney Opera House and University of Sydney.


This aparthotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 7:30 AM to 10:30 AM.


All 91 air-conditioned apartments feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect WiFi, wired Internet, and TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include washers/dryers, sofa beds, and minibars.

Property features

At Quay West Suites Sydney, guests enjoy an indoor pool, a fitness center, and a sauna. Valet parking is available for AUD 55 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury aparthotel include WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Apartment, 1 Double Bed, Harbor View

Full 1 | Sleeps 4

Deluxe Apartment, 1 Double Bed

Full 1 | Sleeps 4

Apartment, Multiple Beds, Harbor View

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1269 reviews