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PARKROYAL Parramatta

4.5 out of 5.0

Recent guest reviews

Spent 2 nights for work, room looked nice, but fridge wasn’t on and the aircon wasn’t working properly, only cold air even when I put the temperature up to 27 degrees, I told the manager on my way out to dinner and he said he will check it out, room wasn’t too bad when I got back, but during the night got chilly, I got up to turn on aircon and it wouldn’t even turn on, they didn’t even bother to let me know that they tuned it off or to offer me another room and it was quite cold during night and 7 degrees in morning with no heating. Not very good customer service.

A lovely hotel with very friendly staff (from reception to bar and beyond). Room was lovely with great internet wifi. Buffet breakfast was second to none and the bar for an evening wind down was spot on. Could not fault.

excellent accommodation, amenities and service. Centrally located in heart of Paramatta with easy access to variety of dining options. Staff are welcoming and helpful and service is great. Highly recomend this hotel

wont ever come back as i was not informed that i needed to leave $100 charge on my credit card. I travel most week for work and never had a $100 frozen as a bond. i had no money to spend while there as i was down to my last 150 due to loosing my job and neededing to go to a mates wedding i over paid for a motel then has my ony spare money on hold for 5 days...

I have stayed in this hotel a few times for business trips in Western Sydney and every time I find this hotel exemplary. Great service, friendly helpful staff, reliable wifi, modern clean rooms with all amenities, comfortable beds, quiet rooms, great bar area downstairs, good breakfasts and the location is perfect with a heap of restaurants on your door step

Check that all appliances work or are turned on as my kettle was leaking and fridge turned off. Other than that my stay was great and the staff are excellent. they really made me feel welcome and i would stay there again if in Paramatta.

Visiting family for the weekend nearby, but due to circumstances beyond their control, we stayed at the Parkroyal for one night. We had a lovely room, spacious, king size bed, large bathroom, the bath sheets seemed brand new. The one thing that let them down was that there was only one teabag supplied. The breakfast next morning was fabulous, with lots of choice for fruit, cereals, breads, and cooked selection. The staff were friendly, helpful and courteous. Parking is available for $20.

Great hotel, friendly staff , great breakfast lots of choice, close to train station, easy parking , lots of good eating places nearbuy , excellent value for money.good wifi connection. Very clean rooms.

second year staying at ParkRoyal for business and as always very good. Friendly staff and excellent selection for breakfast, Blender available for freshly squeezed juice a bonus. Great vibe in the Bar. Overall great experience.

Friendly welcome by the hotel staff , room was nice and clean smelt fresh . We were offered to join up to the hotel club giving free water and wifi . There were several weddings on the Saturday we were there so we were unable to get to the bar until later no issues with this lots of places to eat in Parramatta . All different food available around the hotel from silver service to burgers and chips . the only disappointing thing was the free paper didn't arrive but hotels should probably stop this anyway as most news is electronic now.

30 Phillip Street Parramatta NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour business center

Located within a 5-minute walk of Riverside Theatres, PARKROYAL Parramatta is within a 15-minute stroll of Parramatta Park. This 4.5-star hotel welcomes guests with 286 rooms and conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center. It's in central Parramatta and also a short walk from Old Government House and Parramatta Stadium.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


All of PARKROYAL Parramatta's 286 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are also standard.

Property features

PARKROYAL Parramatta features an outdoor pool, free WiFi in public areas, and 8 meeting rooms. If you drive, self parking is AUD 20 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, express check-out, and free newspapers.

Room options

Presidential Suite, 1 King Bed

King 1 | Sleeps 3

Superior Twin Room

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior King Corner Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1066 reviews