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PARKROYAL Parramatta

4.5 out of 5.0

Recent guest reviews

A very nicely presented Hotel. The rooms were immaculate they were decent size. They have a nice outdoor pool to swim in. A decent gym if you want to work out. The hotel iscwalking distance from some really good cafes and restaurants. Westfield shopping centre, bus and train station is about 1km walk. Staff at the hotel were friendly and helpful.

Clean, friendly, room service food is ok. Rooms are comfortable. I had an issue with the rewards program, which was sorted out in a very pleasant manner. This issue is mainly caused by head office and not the local hotel. Overall a good stay in a good location.

Great location for central Parramatta businesses, restaurants on the doorstep. Room was spacious and comfortable but overlooked a car park. Bathroom modern and clean. Breakfast was a fairly standard affair. I'd happily stay here again; i think it would be a good choice if one needed to stay a few days.

Great hotel, very clean! Friendly staff only to happy to help us out with our early checkout. Location was perfect for dinning at near by restaurants. The hotel price was just great we booked the fuel package😊I'll definitely be back.

The rooms are nice, but average for an upscale hotel. The lounge and lobby are great. The breakfast Buffett is fantastic, plus you can get omelets made to order. Within half a block you can find almost any kind of restaurant you want, parking garage located below hotel is east in and out. We did find trash under the dresser in our room, bathrooms are small, only one person can comfortably fit in there.

This is an old hotel, from the mid 80s, that's been renovated and extended. The new wing looks very fresh and the gym is the highlight. The old wing is in need of major renovation, particularly the bathroom. It was tiny and couldn't cope with 2 people at once using it. The decor of the rooms is drab/dark. The air-conditioning is noisy but covers up the noise from the Meriton carpark next door. The carpark under the building can fill up, and is tight. It has a low height limit (1.9m) which should be advertised on the website.

Was not very happy with this stay. I stay at hotels frequently and was very disappointed with the service here. I ordered food to the hotel. There was no cutlery in the room. I called reception to get some sent up and was told theyre coming right up. I had to call 10 minutes later to check the progress of my forks only to be told the same thing again. Followed by another 8 minute wait until i gave up and went to reception in my robe to get the forks because my food at this point had gone cold. As a travel agent, i know standards when it comes to hotels and this definetely was a great disappointment. I was also promised free parking then got into a 5 minute dispute with reception because they tried charging me again. I ended up checking out at 10pm the same night of check in because my stay was far from pleasant

The Parkroyal Parramatta has a lot to offer. Very well situated with many bars and restaurants within a few steps of the Parkroyal. The bed and pillows, which are all important for a sound nights sleep are extremely comfortable. The rooms are tastefully decorated and impeccably clean. The bathroom is a little on the small side, not well lit and does not provide any storage for your toiletries. The service provided by the front desk, housemaids and most particularly the restaurant staff was without exception, absolutely brilliant. The breakfast was incredibly good, and most definitely one of the best we have ever enjoyed.

Stayed here for a night in November 2017. The hotel is centrally located in Parramatta CBD. I was really pleased with the reception staff, very pleasant and engaging when checking in and out. The hotel is very comfortable, clean and has good amenities. The breakfast selection was very good. I would definitely stay at the Parkroyal again.

The Park Royal is idealy situated for access to motorway network and public transport systems alike. Great l;ocation for a multitude of restaurants and bars. Friedly and efficient staff. Great in house services.

30 Phillip Street Parramatta NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour business center

Located within a 5-minute walk of Riverside Theatres, PARKROYAL Parramatta is within a 15-minute stroll of Parramatta Park. This 4.5-star hotel welcomes guests with 286 rooms and conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center. It's in central Parramatta and also a short walk from Old Government House and Parramatta Stadium.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of PARKROYAL Parramatta's 286 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are also standard.


Property features

PARKROYAL Parramatta features an outdoor pool, free WiFi in public areas, and 8 meeting rooms. If you drive, self parking is AUD 20 per day, or you can take advantage of the airport shuttle (available on request) for AUD 95 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, express check-out, and free newspapers.

Room options

Superior Twin Room

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior King Corner Room

King 1 | Sleeps 2

Club Room, Lounge Access

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 959 reviews