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Hotel Hacienda

Property class: 3

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Photo gallery for Hotel Hacienda

Interior detail
Acapulco Suite | Private kitchen
Interior detail
Exterior
Dos Jefes | City view

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, International Convention Centre Sydney
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(35 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Sydney

Located in Redfern, Hotel Hacienda is within 2 miles (3 km) of popular attractions such as SEA LIFE Sydney Aquarium and Star Casino. This 64-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and concierge services.

What's nearby

  • Central Park - 5 min walk - 0.3 miles
  • University of Technology Sydney - 7 min walk - 0.4 miles
  • University of Sydney - 7 min walk - 0.4 miles
  • Capitol Theatre - 16 min walk - 0.9 miles
  • International Convention Centre Sydney - 19 min walk - 1.0 mile

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Khao Yum Thai - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk
  • ‪The Eveleigh Hotel - ‬3 min walk
  • ‪Brickfields Chippendale - ‬3 min walk
  • ‪Ester Restaurant - ‬4 min walk

About this property

Hotel Hacienda

Hotel Hacienda features free WiFi in public areas and a vending machine. Self parking is available for AUD 30.00 per night. Front-desk staff can assist with tours/tickets and luggage storage.
TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers and hair dryers.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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8.8 out of 10, Excellent, 2,034 reviews
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The price is $90
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of AUD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Are free cancellation options available at Hotel Hacienda?

Hotel Hacienda offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Hacienda?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on May 12, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Hacienda?

This hotel is situated in Redfern within a short 17-minute walk of Capitol Theatre and also 17 minutes on foot from World Square Shopping Centre. You'll also find Star Casino and Circular Quay within a short drive.

Is parking available on site at Hotel Hacienda?

Yes, secured parking is offered for AUD 30 per night.

Does Hotel Hacienda include a casino at the property?

No, Hotel Hacienda doesn't have a casino.

Is there an indoor pool at Hotel Hacienda?

No, there is no indoor pool at this hotel.

Is Hotel Hacienda good for couples?

Couples staying at this hotel will value amenities like a hydromassage showerhead, a courtyard view in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Hacienda?

No, this hotel doesn't have a spa tub.

Does Hotel Hacienda have a restaurant with a breakfast menu?

No, Hotel Hacienda doesn't have a restaurant that serves breakfast.

Does Hotel Hacienda allow pets to stay free of charge?

No, pets aren't allowed at Hotel Hacienda.

Are there connecting rooms at Hotel Hacienda?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Hacienda?

The closest major airport to Hotel Hacienda is Sydney Airport (SYD), which is 5.9 mi away (21 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 27.6 mi away.

Are there rooms with balconies that I can book at Hotel Hacienda?

Yes, some guestrooms at Hotel Hacienda offer a balcony/patio and may feature courtyard views.

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 269 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026

10/10 Excellent

Stéphanie

Liked: Cleanliness, property conditions & facilities
Propre très petite chambre mais très bien pour je prix. Le personnel accueillant. Le lobby est mignon .
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

8/10 Good

Shawnna

Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Sumiyo

Stayed 2 nights in Dec 2025

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025

8/10 Good

Jasmyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

10/10 Excellent

Nn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Klarissa, Calgary

Stayed 1 night in Nov 2025

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025

6/10 Okay

BEVERLY

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean and tidy ,but no coffee tea ect in room ,room was very small but served it purpose ,parking was really tight but secure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Anne Marie

Stayed 1 night in Nov 2025

6/10 Okay

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

Isabella

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights, overall was a somewhat enjoyable stay. The room was very small, however it has aircon and a TV. Unfortunately the room itself was not the cleanest when we came in. There was old food in the mini fridge from the last people, and hair inside the drawers/ on the shower walls. The toilet seat didn’t sit in place and the bathroom tap wasn’t in the best condition either. Otherwise it was in a good location (close to the train station) and was nice and quiet.
Stayed 6 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient for travel into Sydney and was very suitable for the needs of my trip. Would recommend!!
Stayed 2 nights in Oct 2025

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