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Comfort Hotel Sydney City

3.0 star property

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Photo gallery for Comfort Hotel Sydney City

Interior entrance
Reception
Front of property
Fridge, coffee/tea maker
Executive King, Non Smoking | Minibar, in-room safe, desk, free cribs/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Level 2, 15-17 Hunter Street, Sydney, NSW, 2000
  • Place, Martin Place
    ‪3 min walk‬
  • Place, Sydney Tower Eye
    ‪7 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Double, Non Smoking

Executive Double, Non Smoking | Minibar, in-room safe, desk, free cribs/infant beds

Executive Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive King, Non Smoking

Executive King, Non Smoking | Minibar, in-room safe, desk, free cribs/infant beds

Executive King, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Queen, Non Smoking

Minibar, in-room safe, desk, free cribs/infant beds

Executive Queen, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Non Smoking

Minibar, in-room safe, desk, free cribs/infant beds

Family Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin, Non Smoking

Minibar, in-room safe, desk, free cribs/infant beds

Executive Twin, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Sydney

Located in Sydney Central Business District, Comfort Hotel Sydney City is within a 5-minute walk of popular attractions such as Sydney Harbour Circle Walk and Martin Place. Each of the 20 rooms at this 3-star hotel includes a refrigerator, a minibar, and a coffee maker.

What's nearby

  • Martin Place - 3 min walk - 0.2 miles
  • Pitt Street Mall - 5 min walk - 0.3 miles
  • Sydney Tower Eye - 7 min walk - 0.4 miles
  • Hyde Park - 7 min walk - 0.4 miles
  • Sydney Opera House - 14 min walk - 0.8 miles

Getting around

  • Wynyard Station - 4 min walk
  • Sydney Circular Quay Station - 8 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Bar Totti's - ‬3 min walk
  • ‪The Royal George - ‬2 min walk
  • ‪Ryan's Bar - ‬1 min walk
  • ‪Jam Record Bar - ‬3 min walk
  • ‪Edition Roasters - ‬2 min walk

About this property

Comfort Hotel Sydney City

Guests staying at Comfort Hotel Sydney City enjoy free WiFi in public areas and laundry facilities. Front-desk staff can assist with securing valuables, luggage storage, and tours or tickets.
Guests can expect free WiFi and TVs. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is not available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 30.50 per day); reservations required

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization as a security deposit/incidentals bond, 48 hours prior to arrival.

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: AUD 30.5 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
The front desk is available during limited hours. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Lodge Hotel
City Lodge Hotel Sydney
Comfort Sydney City City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Hotel
City Lodge Hotel Sydney
Comfort Hotel Sydney City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Sydney
Hotel Comfort Hotel Sydney City Sydney
Sydney Comfort Hotel Sydney City Hotel
Hotel Comfort Hotel Sydney City
Comfort Hotel Sydney City Sydney
Comfort Sydney City
Comfort Hotel
Comfort
City Lodge Hotel Sydney

Frequently asked questions

Is free cancellation available at Comfort Hotel Sydney City?

Comfort Hotel Sydney City provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Comfort Hotel Sydney City?

This hotel is situated in Sydney Central Business District within a 10-minute walk of Pitt Street Mall, Martin Place, and Hyde Park. You'll also find Circular Quay and Sydney Opera House less than a mile away.

Is there parking available at Comfort Hotel Sydney City?

No, there isn't parking at the hotel but you'll find nearby parking for AUD 30.50 per day (off-site parking (reservations required)).

Does Comfort Hotel Sydney City feature a casino at the property?

No, Comfort Hotel Sydney City doesn't have a casino.

Is there an indoor pool at Comfort Hotel Sydney City?

No, there is no indoor pool at this hotel.

Are there hot tubs at Comfort Hotel Sydney City?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel Sydney City have a restaurant with a breakfast menu?

No, Comfort Hotel Sydney City doesn't have a restaurant that serves breakfast.

Will Comfort Hotel Sydney City allow pets to stay for free?

No, pets aren't allowed at Comfort Hotel Sydney City.

Are there connecting rooms at Comfort Hotel Sydney City?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Comfort Hotel Sydney City?

The closest major airport to Comfort Hotel Sydney City is Sydney Airport (SYD), which is 10.5 mi away (22 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 28 mi away.

Are there rooms with balconies at Comfort Hotel Sydney City?

No, you won't find guestrooms with balconies at Comfort Hotel Sydney City.

Comfort Hotel Sydney City Reviews

Reviews

6.8
Rating 10 - Excellent. 119 out of 925 reviews
Rating 8 - Good. 316 out of 925 reviews
Rating 6 - Okay. 283 out of 925 reviews
Rating 4 - Poor. 144 out of 925 reviews
Rating 2 - Terrible. 63 out of 925 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stairs no lift and tenants live there and no reception
Stayed 1 night in May 2021

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible check-in and disturbance after check-in

We checked in using their key box with a pass code around 4pm. They told us room 301 but, when we opened the key box, it showed room 106. So we called reception immediately but no one answered the call. We left a message and moved in to room 106. Not only did they not return our call, but they entered our room without any notice or consent, stating that they had to do a building inspection for leasing out the room permanently. Our stay was seriously interrupted. We want our money back. Very disappointing.
Stayed 1 night in Jan 2021

6/10 Okay

Alex

Traveled with group
Liked: Cleanliness, property conditions & facilities

The 24x7 unmanned reception is problematic

The 24x7 unmanned reception is causing a lot of trouble. For example, we couldn't park our baggage when we arrived early. And nobody answered the phone when we requested for a timely check-in at 2pm.
Stayed 1 night in Sep 2020

2/10 Terrible

Dave, Launceston

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The foyer and common area both reeked of rotting garbage that was piling up on both floor 1 and 2. On floor two this was in the kitchen - making the thought of cooking anything in there stomach churning. There was a very noisy fan in my room that I could not fine any on/off switch for kept me awake and occasionally wafted the smell of the garbage into my room. My room key card had a different room number written on each side (that I didn't notice at first) and it worked for both rooms leading me to accidentally walk in on some other unfortunate guest. Clearly this was not isolated as someone else walked into my room just after I had gotten out of the shower and undressed. A table lamp on the kitchen bench (presumably there because no-one had bothered to fix the room lights) had its plug repaired with normal duct tape - a potentially lethal neglect of safety. The carpet in my room was stained, filthy and there was a large brown smear at eye level on the wall. Perhaps chocolate, perhaps something else but I wasnt game to smell it. The bed was clean and comfortable, the towels and bathroom were clean and the location excellent.
Stayed 3 nights in Sep 2020

6/10 Okay

vinnie, razorback

Business traveler
Overall the place was ok the room wasn't the cleanest two single beds pushed together but the shower had hot water and the tv worked. Happy days
Stayed 1 night in Jul 2020

2/10 Terrible

Henry, Oberon NSW

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
I was misled on the parking. I understood it would be about $40 for an overnight. Instead it cost me $230 just for the parking. Not happy.
Stayed 1 night in Mar 2020

4/10 Poor

Rob, Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Virtually rained inside room Carpet wet bed wet bathroom wet Couldn’t use toilet because you got rained on Offered a discount at the counter next morning after reporting it But have received none or any more correspondence Never going back
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated. Comfortable common area. Only downside is the stairs but the heritage features of the room more than make up for it
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Narelle

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Comfort Hotel Sydney City was in a good location. The room was clean and nice.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Clean, good price, close to a lot of venues. You can hear the noise on hunter street. Did quiet down about 1am
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive, noisy hole in the wall

We paid a high price for this night, because it was NYE. The hotel entrance from the street is just a door with steep stairs. There is no elevator. Our room was very simple with glass shower doors around the toilet, so no privacy at all. We had 2 beds, but only one blanket. We had a coffee pot with a short cord and elevated oulets, except behind the beds. There was a safe available, however you needed a key, which required a $50 deposit. We came back at 1 a.m. and as we got into bed, a party started next door. The walls were paper thin and we were kept awake most of the night! Reception closed at 5 p.m., so there was only a phone number to call for problems. When i picked up the hotel phone to call, i realized it wasn't connected! Overall, it was a bad experience. Check out time was 10 a.m. and although we were exhausted, we couldn't wait to leave!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Gus

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was so dirty and worn out. My room was right next to reception (as in 3 metres away), I heard every conversation. Also, because there is no elevator, I was constantly woken up by people and their luggage going up and down the stairs. The worst night’s sleep in years.
Stayed 1 night in Nov 2019

8/10 Good

Sue

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only a couple of things that were disappointing and that was there was no lift and the queen bed was two beds pushed together. Everything else was excellent. The shower pressure was absolutely amazing 👍👍
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Conveniently located and clean. However, make sure your heart is strong as there are lots of stairs.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Great location close to transport and shops. Unfortunately there was no lift or windows in my room. The carpets were very stained and covered in cheap throw rugs.
Stayed 1 night in Nov 2019

4/10 Poor

Verity

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointed

The paint work was so bad, clearly no drop sheet had been used and it was all along the carpet. The window is too high and pointless. There is no lift and I was on the 4th floor and NO one offered help.The room is tiny and there was a vinyl chair (useless) which looked 70 years old and was filthy. An alarm went off across the road at 10:pm and did not go off until 4:am - so sleeping was almost impossible. Expensive for this tiny, unfinished not so clean room.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Good location but air conditioner didn’t work.....
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Maddy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were a number of safety issues with the room which the staff made excuses for and wouldnt fix. Cracked window glass and no front door lock is just a few of the issues.
Stayed 1 night in Sep 2019

6/10 Okay

Jan

Liked: Cleanliness

Clean bu t disappointing.

The security latch on door on the inside of the room did not work. The containers of long life milk had frozen and curdled in the coffee. The shape of the room meant the bed was positioned awkwardly and was a squeeze to move around. Positives clean and basic.
Stayed 1 night in Sep 2019

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