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Recent guest reviews

Everything is perfect. Excellent view from room, nice pool, clean beach. The Dead Sea is so amazing. Room is also clean and big size. But the rule of dead sea area is so inconvenience. There is no public transport to come over here. And there is no restaurant around. You have to pay extra and have your three meal in the hotel.

Some parts of the facility and some room furnituing needs updating, the iron that was in the room was old and did not work. No small face towels were provided and had to ask for them everytime and not enough towels are provided in the room just two large towels so if two people had to take a shower a second time during the day there is not a second towel available to use. One day of our stay the room did not get cleaned until very late in the day

It wasn't that much good. I spent only 2 nights with my family. U need to be careful if you have bbs with stroller to ask for an easy reachable room since around swmng pool the villas dont have elevators. In addition there only one gate allowed to be accessed for the swimming pool the other gates locked for unknown reason so u need to walk along the pool to get the gate.

Real noisy environment, make sure to read your final bill as they can add many unexpected charges.

Overall we thoroughly enjoyed our short stay at the Crowne Plaza in Jordan. The resort itself is beautiful, with views of the many swimming pools and the Dead Sea beyond. They have several restaurants & bars, a gym, spa, and business center, and free wifi all over which is very helpful. We had a great time and would've loved to stay longer. My biggest complaint though was that the pools close so early, at sunset! We arrived a little later than planned and by the time we'd checked in, changed and immediately made our way down to the sea, it was closing. We came back up to the pools after our dip in the Dead Sea was thwarted, thinking to swim for a while, but we were told the pools were closing also. I can understand if they don't want anyone swimming in the sea after sunset due to liability reasons, but they should at least leave the hotel pools open for another couple hours. Even if they have a sign saying no lifeguard after sunset - swim at your own risk, or only allow adults after dark. I've never been to a nice resort where everything shuts down at 6pm. Our room was quite nice and had everything we needed, though there was a leak in the bathroom ceiling. One annoyance about the room is that we couldn't seem to adjust the temperature on the thermostat. If you open the patio door the AC shuts off, so we just left it cracked most of the time, except when under the warm comforter at night, because it was too chilly for our tastes and turning it up or down didn't work

100 Dead Sea Road Sweimeh

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel places you 1.1 mi (1.8 km) from Amman Beach. This 420-room, 5-star hotel welcomes business and leisure travelers with 3 indoor and 3 outdoor pools and a private beach.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 3 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 420 soundproofed rooms feature free minibar items, balconies, and coffee makers. 26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel features a private beach, a full-service spa, and 3 indoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include 3 outdoor pools, a children's pool, and a health club.

Room options

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 2

Room, 1 King Bed, Smoking, Pool View

1 King Bed | Sleeps 2

Room, 2 Twin Beds, Non Smoking, Pool View

2 Twin Beds | Sleeps 2

Guest reviews for Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel

Everyone (3) Couples (1)
4
Partner Couples

Everything is perfect. Excellent view from room, nice pool, clean beach. The Dead Sea is so amazing. Room is also clean and big size. But the rule of dead sea area is so inconvenience. There is no public transport to come over here. And there is no restaurant around. You have to pay extra and have your three meal in the hotel.

By , from Hong Kong on Aug 28, 2019

Review comment responded on Aug 31, 2019

Dear Eugene, Thank you for taking the time to write about your experience with us . We are saddened that we were not able to meet your expectations on certain areas during your recent stay. As a well-visited resort, we are continuously working on our services to cater to all our guest needs and expectations. Rest assured that we take our guest feedback into high consideration as these are valuable indications to push us towards improvement and excellence. Moreover, we completely understand how frustrating and disappointing these issues must have been during your stay and the fact that you felt so strongly about your experience shows that there are areas that need to be improved. We have taken a note of your comment; we are looking forward if you can let us know your contact details for us to reach you. We appreciate your feedback and have taken it on board. Sincerely Yours Wissam Shubat Hotel Manager

4
Family with small children

Some parts of the facility and some room furnituing needs updating, the iron that was in the room was old and did not work. No small face towels were provided and had to ask for them everytime and not enough towels are provided in the room just two large towels so if two people had to take a shower a second time during the day there is not a second towel available to use. One day of our stay the room did not get cleaned until very late in the day

By on Jul 29, 2019

Review comment responded on Jul 29, 2019

Dear Valued Guest, Greetings from Crowne Plaza Dead Sea Firstly our big thanks for visiting us although we know there is a lot of choices in terms of lodging in Dead Sea. I am truly saddened that it comes to an end that you missed having great moments with us. Please accept our sincerest apologies for the points raised during your previous stay. It will be great if you can let us know your phone number for us to reach you for us to personally make it up to you. We will be waiting until your next visit us, and we promise that we will fill the shortcoming made from your last stay. I hope you will give us another chance to make it up to you, the team and myself will be happy to welcome you back soon. Again Many Thanks for visiting us. Sincerely Yours Wissam Shubat Hotel Manager

2

poor facilities and long spaces to walk.

Everyone

It wasn't that much good. I spent only 2 nights with my family. U need to be careful if you have bbs with stroller to ask for an easy reachable room since around swmng pool the villas dont have elevators. In addition there only one gate allowed to be accessed for the swimming pool the other gates locked for unknown reason so u need to walk along the pool to get the gate.

By , from amman on Jul 2, 2018

Review comment responded on Aug 30, 2018

Dear Murad, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Mazen Abu Sakha | General Manager Crowne Plaza® Jordan Dead Sea Resort & Spa

1
Everyone

Real noisy environment, make sure to read your final bill as they can add many unexpected charges.

By on Jul 1, 2018

Review comment responded on Apr 12, 2019

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Mazen Abu Sakha | General Manager Crowne Plaza® Jordan Dead Sea Resort & Spa

5

beautiful dead sea resort

Everyone

Overall we thoroughly enjoyed our short stay at the Crowne Plaza in Jordan. The resort itself is beautiful, with views of the many swimming pools and the Dead Sea beyond. They have several restaurants & bars, a gym, spa, and business center, and free wifi all over which is very helpful. We had a great time and would've loved to stay longer. My biggest complaint though was that the pools close so early, at sunset! We arrived a little later than planned and by the time we'd checked in, changed and immediately made our way down to the sea, it was closing. We came back up to the pools after our dip in the Dead Sea was thwarted, thinking to swim for a while, but we were told the pools were closing also. I can understand if they don't want anyone swimming in the sea after sunset due to liability reasons, but they should at least leave the hotel pools open for another couple hours. Even if they have a sign saying no lifeguard after sunset - swim at your own risk, or only allow adults after dark. I've never been to a nice resort where everything shuts down at 6pm. Our room was quite nice and had everything we needed, though there was a leak in the bathroom ceiling. One annoyance about the room is that we couldn't seem to adjust the temperature on the thermostat. If you open the patio door the AC shuts off, so we just left it cracked most of the time, except when under the warm comforter at night, because it was too chilly for our tastes and turning it up or down didn't work

By , from NEW YORK, NY on Nov 1, 2016

Review comment responded on Dec 19, 2016

Dear Erica, Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service.We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we are looking forward to welcome you back soon. Best Regards, Firas Irsheidat Area General Manager

Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel

100 Dead Sea Road, Sweimeh, 18186
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