Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

Exterior
Suite, 2 Bedrooms, Sea View | Free minibar, in-room safe, desk, laptop workspace
Exterior
Restaurant
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • On private beach
  • Gym
  • Breakfast available

Explore the area

Map
100 Dead Sea Road, Sweimeh, 18186
  • King Hussein Bin Talal Convention Center
    ‪14 min walk‬
  • Amman Beach
    ‪4 min drive‬
  • Dead Sea Panoramic Complex
    ‪18 min drive‬
  • Amman (AMM-Queen Alia Intl.)
    ‪71 min drive‬

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Room options

Standard Room, 1 King Bed, Smoking, Pool View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking, Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Pool View

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Pool View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Room, Multiple Beds

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed, Accessible

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

  • 334 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking

  • 549 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Smoking

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Smoking, Pool View

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • 549 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Sweimeh

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG places you next to Amman Beach and within a 15-minute walk of King Hussein Bin Talal Convention Center. This 420-room, 5-star hotel welcomes business and leisure travelers with 3 indoor and 3 outdoor pools and a private beach.

What's nearby

  • King Hussein Bin Talal Convention Center - 14 min walk - 0.8 miles
  • Amman Beach - 4 min drive - 1.7 miles
  • Dead Sea Panoramic Complex - 18 min drive - 10.0 miles
  • Mount Nebo - 32 min drive - 20.6 miles
  • Kalia Beach - 51 min drive - 34.0 miles

Getting around

  • Queen Alia Intl. Airport (AMM) - 82 min drive

Restaurants

  • ‪Kish Bar - ‬7 min walk
  • ‪Al Saraya - ‬7 min walk
  • ‪Ocean Dead Sea - ‬16 min walk
  • ‪Buffalo Wings & Rings - ‬17 min walk
  • ‪Crystal Restaurant - ‬1 min walk

About this property

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

Luxury hotel on the beach, with 3 outdoor pools
Crowne Plaza Jordan Dead Sea Resort & Spa by IHG features a private beach, a full-service spa, and 3 indoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include 3 outdoor pools, a children's pool, and a gym.
Guests can expect 26-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free minibar items, balconies or patios, and coffee makers are other standard amenities.
A private beach and a health club are featured at the hotel. 3 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 7 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: JOD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 7 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crowne Plaza Dead Sea Jordan
Crowne Plaza Dead Sea Resort
Crowne Plaza Dead Sea Resort Jordan
Crowne Plaza Jordan Dead Sea
Crowne Plaza Jordan Dead Sea Resort
Crowne Plaza Resort Dead Sea Jordan
Dead Sea Resort
Jordan Dead Sea Resort
Resort Dead Sea
Resort Dead Sea Jordan
Crowne Plaza Jordan Dead Sea Resort Sweimeh
Crowne Plaza Jordan Dead Sea Sweimeh
Crowne Plaza Jordan Dead Sea Resort Spa
Crowne Plaza Jordan ad Sea Sw

Frequently asked questions

Are free cancellation options available at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

This hotel is located in Sweimeh, just steps from Amman Beach. You'll also find Dead Sea Panoramic Complex and Kalia Beach nearby.

Will I be able to park at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, reflexology, and couples treatments.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG include a casino on the premises?

No, Crowne Plaza Jordan Dead Sea Resort & Spa by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Yes, this hotel has 3 indoor pools as well as 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 5:00 PM.

Is Crowne Plaza Jordan Dead Sea Resort & Spa by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a private beach, 3 outdoor pools, and a poolside bar.

Are there hot tubs at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Jordan Dead Sea Resort & Spa by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

The closest major airport to Crowne Plaza Jordan Dead Sea Resort & Spa by IHG is Queen Alia Intl. Airport (AMM), which is about 23.7 mi away.

Are there rooms with balconies at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Yes, every guestroom at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG comes with a balcony with some featuring sea or garden views.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG.

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 431 reviews
Rating 8 - Good. 126 out of 431 reviews
Rating 6 - Okay. 69 out of 431 reviews
Rating 4 - Poor. 31 out of 431 reviews
Rating 2 - Terrible. 38 out of 431 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location - my number 1 pick for the Dead Sea.
Stayed 1 night in Mar 2025

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Everyone is very helpful and kind. Couldn’t have been better.
Stayed 1 night in Mar 2025

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, kind, friendly staff made us feel welcome

Staff at front desk and concierge were friendly and helpful. Restaurant staff was friendly and the service was good the food was excellent but young chef could not fry two sunny side up soft yolk eggs twice as requested and could not make or understand poached eggs Room was immaculate with all amenities except hairdryer. Cleaning staff left a beautiful towel and hibiscus flower decoration on the bed which was very kind Lifeguard and assistant at the Dead Sea were excellent and very friendly. Efficient and well trained to apply mud to all guests that wanted it plus a sea salt scrub after as well. Both gentlemen were professional and knowledgeable. Thank them both so much Dinner was quite expensive for a buffet but very good. 28 JD each seems high As we had a really early flight, had to check out well before our included breakfast but front desk kindly arranged a lunchbox for us and coffee to go. Thank you kindly. General Manager of the hotel kindly gifted us some sweets which was very thoughtful. We will come back but maybe consider to dine out next time.
Stayed 2 nights in Feb 2025

2/10 Terrible

Vipul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach unusable due to construction
Stayed 1 night in Dec 2024

2/10 Terrible

Alan

Disliked: Staff & service, amenities, property conditions & facilities
Terrible stay. This hotel spoilt my holiday. First, the hotel's Dead Sea beach was closed. Which makes staying in this area pointless as the area is isolated. Second, their swimming pools were empty. This was one of the main attractions to do here. They had no real excuse, different stories like heating broke or cleaning pools. They said we could use the Spa pools instead. But then they charged 10JD each time to use them. Disgraceful. I had put a deposit on account at reception. But everytime I went for a meal I got harassed by staff about payment. On one occassion I had to tell the buffet staff FOUR times that I was charging it to my room. Then whilst I was eating, a member of staff came to me asked me to pay for my meal, whilst I was eating and had already told them 4 times I was charging it to my room account. Talking of food. The quality of the food was poor. Also every meal time the food was only luke warm. A disgrace. Generally, they will try and add extra charges to everything and are not concerned about providing any customer satisfaction. Then I had been shopping and brough some bottles of wine as gifts. They refused to allow me to bring in the wine as they said it was a security policy at the Dead Sea area that bottles of wine were not allowed to be brought into the hotel. Then they said I could bring in the bottles if I paid 50JD. Rip off hotel! That was the final straw. I booked out and went to another hotel.
Stayed 10 nights in Dec 2024

8/10 Good

AMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa. Great vew to dead sea
Stayed 1 night in Dec 2024

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to the Dead Sea. The wait staff at the pool and dining area were top notch and working their butts off, but they were obviously understaffed. The rooms were a little outdated but clean. The restaurants were good, but again understaffed as we had to wait for two servers to take care of the entire dining room. Great spot for families, but it didn’t have all the luxuries that I expect from a 5 star hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had good access to the beach. I also felt very safe
Stayed 1 night in Sep 2024

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
Pool: I like the very big pool, but what I don't like is the opening and closing times, in the morning it opened at 8:30AM I would like to swim the sun raising (6AM) and also the closing it closes at 6PM , I would like to swim until 7:30 PM. Food: no comment here food was great . Staff: I like the the staff they are very polite. Room: I like the room in general except the monitors inside of it very old device, you can not connect to Internet through it to watch movies, series...etc
Stayed 1 night in Sep 2024

6/10 Okay

Mohammad, kuwait city

Traveled with family
Liked: Staff & service
Good
Stayed 2 nights in Aug 2024

8/10 Good

Jhonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Stayed 1 night in Jul 2024

4/10 Poor

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in May 2024

10/10 Excellent

Tania, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect access to the desd sea!
Stayed 1 night in May 2024

8/10 Good

Jamal, Spring

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was very dirty Trash left on floor Dust all over room
Stayed 1 night in May 2024

6/10 Okay

Layth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay. Just a little overpriced.
Stayed 1 night in Apr 2024

10/10 Excellent

Miss

Stayed 2 nights in Mar 2024

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great healing Dead Sea mud at beach. Infinity pool was beautiful.
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great food !! Super helpful & Friendly staff ! Easy parking!! Big shout out to the worker at the Dead Sea - he was super helpful with my child to no be afraid of the water! Thank you so much 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Rebeka, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in the Dead Sea and our experience was enhanced by the beauty if the resort, it’s amenities, and staff attentiveness.
Stayed 3 nights in Aug 2023

8/10 Good

Hadeel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, staff was notified 3 times and never got it taken care of. And ants in the room (staff was also notified and did not take care of it)
Stayed 3 nights in Jun 2023

8/10 Good

Cynthia

Traveled with partner
Liked: Staff & service, amenities
Beautiful resort and private access to the Dead Sea was a huge plus! Only thing that lacked was the bugs in the room… huge disappointment.
Stayed 2 nights in May 2023

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities

I was expecting more

Bed was too soft. We were told at reception that we had free access to a "fully stocked" mini-bar: it contained pop and fruit flavored drinks, not even real juice. We had 2 bags of tea when we arrived and they never added more. On the positive side, access to the Dead Sea was great.
Stayed 3 nights in May 2023

10/10 Excellent

Ismaeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but they treat tourists better than the Jordanian people which is sad because we pay the same
Stayed 1 night in Apr 2023