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Hotel Soul Suzhou

4.0 out of 5.0

Recent guest reviews

This hotel has a bit of personality with features such as themed elevators and a purple elephant-shaped towel on the bed when arriving. The location is great and the staff are friendly, the only thing stopping a 5/5 is maybe the hotel is starting to show it’s age a little compared with other hotels stayed at on the same trip.

We stayed nine days in the Hotel Soul Suzhou. The staff was extremely attentive, the room was spacious and bed comfortable, the breakfast was outstanding. We would definitely stay in this hotel every time we come to Suzhou. The location was perfect for us.

Nice hotel, friendly staffs, and the breakfast buffet is great. Our only complaint is that the infant bed at this hotel is too small. It can't fit babies >1 yr old. :( overall, we enjoyed our stay.

Very good! The amenities are new and fantastic! The environment of room is great! Room is big! I really had a great experience!

Great location for shopping and nightlife. Restaurant clean and God food selections. Very friendly staff

The room was huge, but the hotel seemed like a nightclub (or worse) with neon lights all over the place. The room and the hotel was smelly and did not bring any confidence. No English channels at all.

When in Suzhou I always bring my family to the Hotel Soul. Why? Awesome location. Awesome room size. Awesome staff. Really no complaints about this hotel. Hard to believe it is always priced so low.

The hotel is in a very nice location near a shopping street and attractions. Free breakfast is very impressive. Don't get on to a tricycle waiting outside of the hotel. They ask 5 yuan to get you to the gate of a park; but instead, they get you to a travel agency.

Traveling here with a family, we found this hotel fantastic. Room size is perfect for a family of 4. I have never seen such large rooms for such an affordable hotel. Location is good, but somewhat hard to find the first time. Once you locate it, the challenge is removed. Close to shopping and very good food options. Will definitely come back.

Buffet breakfast large selection and very good. Rooms really nice. Staff speaks enough english to help; very nice.

27-33 Qiaosikong Xiang Suzhou Jiangsu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in Gu Su District, Hotel Soul Suzhou is adjacent to Xuanmiao Temple and within a 10-minute stroll of Metro Shopping Mall. This 220-room, 4-star hotel has a 24-hour fitness center along with free in-room WiFi and free self parking. In central Suzhou, the hotel is also close to Lion Grove Garden and Beisi Pagoda.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in fusion cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 220 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free newspapers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include safes, phones, and ironing boards.


Property features

Renovated in 2012, Hotel Soul Suzhou offers a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 1100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.

Guest reviews for Hotel Soul Suzhou

Everyone (3) Couples (3) Family (4)
4

a quirky hotel

Everyone

This hotel has a bit of personality with features such as themed elevators and a purple elephant-shaped towel on the bed when arriving. The location is great and the staff are friendly, the only thing stopping a 5/5 is maybe the hotel is starting to show it’s age a little compared with other hotels stayed at on the same trip.

By , from Perth on Jan 21, 2018

5

excellent hotel in excellent location

Everyone

We stayed nine days in the Hotel Soul Suzhou. The staff was extremely attentive, the room was spacious and bed comfortable, the breakfast was outstanding. We would definitely stay in this hotel every time we come to Suzhou. The location was perfect for us.

By , from Colorado USA on May 16, 2017

5

nice hotel, great breakfast

Everyone

Nice hotel, friendly staffs, and the breakfast buffet is great. Our only complaint is that the infant bed at this hotel is too small. It can't fit babies >1 yr old. :( overall, we enjoyed our stay.

By on Apr 9, 2017

5

awesome experience

Families

Very good! The amenities are new and fantastic! The environment of room is great! Room is big! I really had a great experience!

By on Feb 4, 2015

5

hotel soul

Couples

Great location for shopping and nightlife. Restaurant clean and God food selections. Very friendly staff

By on Jan 14, 2015

3

not even a 3 star hotel

Couples

The room was huge, but the hotel seemed like a nightclub (or worse) with neon lights all over the place. The room and the hotel was smelly and did not bring any confidence. No English channels at all.

By on Sep 26, 2014

5

another great stay

Families

When in Suzhou I always bring my family to the Hotel Soul. Why? Awesome location. Awesome room size. Awesome staff. Really no complaints about this hotel. Hard to believe it is always priced so low.

By on Sep 15, 2014

4

fantastic family getaway

Families

The hotel is in a very nice location near a shopping street and attractions. Free breakfast is very impressive. Don't get on to a tricycle waiting outside of the hotel. They ask 5 yuan to get you to the gate of a park; but instead, they get you to a travel agency.

By on Jul 2, 2014

5

wonderful time

Families

Traveling here with a family, we found this hotel fantastic. Room size is perfect for a family of 4. I have never seen such large rooms for such an affordable hotel. Location is good, but somewhat hard to find the first time. Once you locate it, the challenge is removed. Close to shopping and very good food options. Will definitely come back.

By on May 29, 2013

4

really good choise

Couples

Buffet breakfast large selection and very good. Rooms really nice. Staff speaks enough english to help; very nice.

By on Mar 25, 2012