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Four Seasons Hotel Suzhou

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa
VIP Access

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Photo gallery for Four Seasons Hotel Suzhou

Children's play area - indoor
Indoor pool, seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance
Garden

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet friendly
  • Housekeeping

Explore the area

Map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Jinji Lake
    ‪1 min walk‬
  • Suzhou International Expo Center
    ‪9 min drive‬
  • Suzhou Culture and Arts Center
    ‪10 min drive‬
  • Wuxi (WUX-Shuofang)
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 1352 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, minibar, in-room safe, desk

Suite, Non Smoking

  • 1352 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • 854 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • 996 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • 1850 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Penthouse, Non Smoking

  • 1637 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking | Garden view

Villa, 1 Bedroom, Non Smoking

  • 1210 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk

Room, Non Smoking, Terrace

  • 605 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed, Non Smoking, Lake View

Premier Studio, 1 King Bed, Non Smoking, Lake View | 1 bedroom, minibar, in-room safe, desk

Premier Studio, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 890 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Lake view

Deluxe Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Garden View

  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • 890 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • 890 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Non Smoking, Lake View

Lake view

Premier Room, 2 Twin Beds, Non Smoking, Lake View

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Lake View

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Deluxe Room, Non Smoking, Garden View | Garden view

Deluxe Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • 605 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Four Seasons Hotel Suzhou is adjacent to Jinji Lake and within a few miles (5 km) of Suzhou Ferris Wheel. This 210-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour gym.

What's nearby

  • Jinji Lake - 1 min walk - 0.1 miles
  • Gate to the East - 8 min drive - 3.7 miles
  • Suzhou International Expo Center - 9 min drive - 4.2 miles
  • Suzhou Culture and Arts Center - 10 min drive - 4.3 miles
  • Humble Administrator's Garden - 12 min drive - 6.7 miles

Getting around

  • Jinhu Station - 7 min walk
  • Suzhou Railway Station - 26 min drive
  • Hongqiao International Airport (SHA) - 78 min drive

Restaurants

  • ‪苏城家宴 - ‬15 min walk
  • ‪青鹤谷 - ‬19 min walk
  • ‪布鲁塞尔啤酒体验馆 - ‬18 min walk
  • ‪鑫客来 - ‬17 min walk
  • ‪老东吴食府 - ‬16 min walk

About this property

Four Seasons Hotel Suzhou

Luxury hotel with 3 restaurants and a full-service spa
Built in 2023, the brand new Four Seasons Hotel Suzhou features a full-service spa, an indoor pool, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, access to locker space, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
Guests can expect to find flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, slippers, and children's slippers. Other standard amenities include sitting areas, minibars, and coffee makers.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Kimpton Suzhou Bamboo Grove by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 12 reviews
$156 nightly
The price is $166
Aug 5 - Aug 6
Total includes taxes and fees
Kimpton Suzhou Bamboo Grove by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • DOLCE VITA
  • JIN JING GE
  • THE LOUNGE & BAR
  • YUN HE

Things to do

  • 24-hour gym
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 1200 per accommodation, per night
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to October 11.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at Four Seasons Hotel Suzhou?

Four Seasons Hotel Suzhou provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Four Seasons Hotel Suzhou?

This hotel is situated in Suzhou Industrial Park, just steps from Jinji Lake. You'll also find Suzhou Center and Pingjiang Road within a short drive.

Is there parking available at Four Seasons Hotel Suzhou?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Four Seasons Hotel Suzhou?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Four Seasons Hotel Suzhou include a casino at the property?

No, Four Seasons Hotel Suzhou doesn't have a casino.

Is there an indoor pool at Four Seasons Hotel Suzhou?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool will be open from June 01 until October 11.

Is Four Seasons Hotel Suzhou good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Four Seasons Hotel Suzhou?

No, this hotel doesn't have a spa tub.

Does Four Seasons Hotel Suzhou have a restaurant that serves breakfast?

Yes, Four Seasons Hotel Suzhou has 3 restaurants, and serves breakfast for a surcharge.

Does Four Seasons Hotel Suzhou allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Four Seasons Hotel Suzhou for a fee of CNY 1200 per accommodation, per night. The property also provides an off-leash area and food and water bowls.

Does Four Seasons Hotel Suzhou have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Seasons Hotel Suzhou?

The closest major airport to Four Seasons Hotel Suzhou is Wuxi (WUX-Shuofang), which is about 21 mi away.

Are there rooms with balconies at Four Seasons Hotel Suzhou?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or garden views.

Does Four Seasons Hotel Suzhou have a wedding venue on site?

Take advantage of the wedding venue at Four Seasons Hotel Suzhou if you plan to say "I do" during your trip.

Four Seasons Hotel Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Hamburg

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view
Stayed 5 nights in Mar 2025

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 , the must visit lux hotel in SuZhou

A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). The team goes out of their way to ensure an amazing experience.
I’m
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

10/10 Excellent

SHU LOK JOHNNY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michihiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切 また、機会があれば泊まりたいです。

6/10 Okay

TSE Sai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning staff came in even with No Disturb sign on
Stayed 2 nights in Dec 2024

10/10 Excellent

seungwon

Stayed 1 night in Nov 2024

10/10 Excellent

Fan Bin

Stayed 2 nights in Oct 2024

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 2 nights in Aug 2024

10/10 Excellent

LOI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The hotel is newly opened so the hardwares are all kept excellent condition. 2. Staff service quality is very high. JULY from Front Desk, DUY from Bell Service, STELLA from Lobby Lounge, they are all amazing people who brought me a wonderful hospitality experience in Four Seasons SuZhou. 3. Hotel location is quite far from any public transportation. 4. Food quality so-so. Signature SPA experience is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hin Kei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money paid

Worth the money paid. You got the four-seasons level services. Personalized touch. They met all my requests asks and exceed expectation. Thank you Dora for the impressive “cantonese” hospitality.
Stayed 1 night in Jun 2024