See all properties

Crowne Plaza Kunshan by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Kunshan by IHG

Lobby
Indoor pool, sun loungers
Point of interest
Property amenity
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Place, Tinglin Park
    ‪4 min drive‬
  • Place, Wanda Plaza Kunshan
    ‪5 min drive‬
  • Place, Kunshan Forest Park
    ‪12 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club Lounge Access

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Front of property

Courtyard by Marriott Suzhou Mudu

Wuzhong
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 43 reviews
$67 nightly
The price is $71
Mar 8 - Mar 9
Total with taxes and fees
Courtyard by Marriott Suzhou Mudu

About the neighborhood

Suzhou

Crowne Plaza Kunshan by IHG places you within a few miles (5 km) of Tinglin Park and Wanda Plaza Kunshan. This 312-room, 5-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's centrally located in Suzhou, connected to a shopping center,6.8 mi (10.9 km) from Yongxin Square, and also 7 mi (11.2 km) from Kunshan Forest Park.

What's nearby

  • Tinglin Park - 4 min drive - 2.1 miles
  • Wanda Plaza Kunshan - 5 min drive - 3.3 miles
  • Kunshan Forest Park - 12 min drive - 8.2 miles
  • Xi Lu Garden - 13 min drive - 8.5 miles
  • Yangcheng Lake - 15 min drive - 9.2 miles

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • ‪奥灶馆 | Ao Zao Guan - ‬3 min drive
  • ‪Crowne Plaza Club Lounge - ‬1 min walk
  • ‪星巴克 - ‬3 min drive
  • ‪Ciao Bar - ‬3 min drive
  • ‪鄉親鵝肉城 - ‬4 min drive

About this property

Crowne Plaza Kunshan by IHG

At Crowne Plaza Kunshan by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a business center, and a porter/bellhop.
Guests can expect 43-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

Similar properties

Lobby
Courtyard by Marriott Kunshan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 157 reviews
$58 nightly
The price is $61
Mar 6 - Mar 7
Total with taxes and fees
Courtyard by Marriott Kunshan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Crowne Plaza Kunshan by IHG?

Crowne Plaza Kunshan by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do close to Crowne Plaza Kunshan by IHG?

This hotel is located in Suzhou, close to Tinglin Park, Wanda Plaza Kunshan, and Kunshan Forest Park. You'll also find Yongxin Square nearby.

Is parking available on site at Crowne Plaza Kunshan by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Crowne Plaza Kunshan by IHG feature a casino at the property?

No, Crowne Plaza Kunshan by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Kunshan by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Crowne Plaza Kunshan by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Crowne Plaza Kunshan by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Kunshan by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Kunshan by IHG has 2 restaurants, and serves buffet breakfast for a surcharge.

Does Crowne Plaza Kunshan by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Kunshan by IHG.

Are there connecting rooms at Crowne Plaza Kunshan by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Kunshan by IHG?

The closest major airport to Crowne Plaza Kunshan by IHG is Hongqiao International Airport (SHA), which is about 27.1 mi away.

Can I book a room with a balcony at Crowne Plaza Kunshan by IHG?

No, at Crowne Plaza Kunshan by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Kunshan by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Kunshan by IHG.

Crowne Plaza Kunshan by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Terrible hotel staff service and friendly

The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
Stayed 3 nights in Sep 2017

8/10 Good

YANG-CHIH

Stayed 2 nights in Sep 2025

10/10 Excellent

Suet Mui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025

10/10 Excellent

Suet Mui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025

8/10 Good

KuanYi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Fook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024

10/10 Excellent

CHIHCHIEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHIHCHIEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Morten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

YAU CHOR RAPHAEL

Traveled with group
Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024

8/10 Good

JEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

ShaoPeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chih-Hsien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024