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Waterplace Residence

Property class: 3

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Photo gallery for Waterplace Residence

A resort with multiple swimming pools, palm trees, and high-rise buildings in the background.
A modern kitchen with dark cabinets, a white countertop, a stainless steel sink, and a built-in oven.
A hotel lobby with a staircase, seating area, and a reception desk.
A modern living room with a sofa, armchairs, a coffee table, and a glass partition with blinds.
A modern kitchen with a glass dining table, white chairs, and dark cabinetry.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Gym
  • Outdoor Space

Explore the area

View in a map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
  • Place, Pakuwon Trade Center
    ‪3 min walk‬
  • Place, Pakuwon Mall
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

A bedroom with a tufted headboard, a bed with a white quilt, two green pillows with a peacock pattern, a round mirror on a bedside table, and a window with blinds.

Apartment, 2 Bedrooms

  • City view
  • 603 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms

A bedroom with a bed, white headboard, patterned wallpaper, and a window with curtains.

Apartment, 3 Bedrooms

  • City view
  • 915 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About the neighborhood

Surabaya

Waterplace Residence places you within a 10-minute stroll of Pakuwon Trade Center and Pakuwon Mall. This 3-star apartment building has 10 guestrooms and offers an outdoor pool, an indoor pool, and free self parking.
View more Apartments in SurabayaOpens in a new window

What's nearby

  • Pakuwon Trade Center - 3 min walk - 0.2 miles
  • Pakuwon Mall - 5 min walk - 0.3 miles
  • Surabaya Plaza Shopping Mall - 14 min drive - 8.4 miles
  • Tunjungan Plaza - 14 min drive - 8.6 miles
  • Galaxy Mall - 18 min drive - 10.9 miles

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Edilee - ‬6 min walk
  • ‪Nasi Ayam Leluhur - ‬5 min walk
  • ‪Tacoritto - ‬5 min walk
  • ‪Ayam Goreng Jakarta Asli - ‬5 min walk
  • ‪Nasi Tempong Bu Indah - ‬5 min walk

About this property

Waterplace Residence

Waterplace Residence features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a gym and a terrace.
Each apartment is air-conditioned and features a kitchenette and a balcony or patio, and there's space to spread out with a separate bedroom and a dining area. Each apartment also includes a desk. Housekeeping is not available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

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  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
10.0 out of 10, Exceptional, 16 reviews
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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • 1 bedroom

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • No housekeeping provided

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 500000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: noon—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Frequently asked questions

What's there to see close to Waterplace Residence?

This apartment in Surabaya is within a 10-minute walk of Pakuwon Mall and Pakuwon Trade Center. You'll also find Ciputra World Mall and Surabaya Town Square within a short drive.

Will I be able to park at Waterplace Residence?

Yes, self parking is offered for free at the apartment. Wheelchair-accessible parking is also available for guests.

Does Waterplace Residence include a casino on the premises?

No, Waterplace Residence doesn't have a casino.

Is there an indoor pool at Waterplace Residence?

Yes, this apartment has an indoor pool along with an outdoor pool.

Is Waterplace Residence a good place to stay for couples?

Couples staying at this apartment will appreciate amenities like a kitchenette as well as an outdoor pool and a terrace.

Does Waterplace Residence have a hot tub?

No, this apartment doesn't have a spa tub.

Does Waterplace Residence have a restaurant with a breakfast menu?

No, Waterplace Residence doesn't have a restaurant that serves breakfast.

Does Waterplace Residence allow pets to stay for free?

No, pets aren't allowed at Waterplace Residence.

Does Waterplace Residence have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

How close is the airport from Waterplace Residence?

The closest major airport to Waterplace Residence is Surabaya (SUB-Juanda), which is 14.7 mi away (33 minutes by car).

Can I book a room with a balcony at Waterplace Residence?

Yes, every apartment at Waterplace Residence comes with a balcony/patio and some offer city views.

Waterplace Residence Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

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