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Platinum Hotel Tunjungan Surabaya

4.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Tunjungan Plaza

Choose dates to view prices

Photo gallery for Platinum Hotel Tunjungan Surabaya

Relax in a spacious room with a large bed, flat-screen TV, and glass shower enclosure.
Enjoy a refreshing dip in the rooftop infinity pool with a stunning city view.
Enjoy a panoramic view of the city from the comfort of your room, featuring a large window and a neatly arranged bed.
Welcome to our reception area, where friendly staff are available to assist you. The space features a unique wave design, comfortable seating, and a beautiful vase of flowers.
Hotel Platinum offers stunning city views from its modern high-rise building.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275
  • Tunjungan Plaza
    ‪6 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪19 min walk‬
  • Grand City Surabaya
    ‪20 min walk‬
  • Surabaya (SUB-Juanda)
    ‪23 min drive‬

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Room options

View all photos for Business Double Room

Business Double Room | 1 bedroom, premium bedding, in-room safe, desk

Business Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Double Room

Family Double Room | 1 bedroom, premium bedding, in-room safe, desk

Family Double Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Business Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Twin Room

1 bedroom, premium bedding, in-room safe, desk

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business King Room

1 bedroom, premium bedding, in-room safe, desk

Business King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

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  • Pool
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$84 nightly
The price is $92
Jul 19 - Jul 20
Total includes taxes and fees
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About the neighborhood

Surabaya

Located in Surabaya Center, Platinum Hotel Tunjungan Surabaya is within a 10-minute stroll of sights such as Tunjungan Plaza and BG Junction. This 292-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Tunjungan Plaza - 6 min walk - 0.4 miles
  • BG Junction - 7 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 19 min walk - 1.1 miles
  • Grand City Surabaya - 20 min walk - 1.1 miles
  • Chinatown - 4 min drive - 1.9 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪Toko Kopi Padma - ‬2 min walk
  • ‪Gelateria - ‬3 min walk
  • ‪Locaāhands - ‬2 min walk
  • ‪Bhek - ‬4 min walk
  • ‪Depot "WD - ‬4 min walk

About this property

Platinum Hotel Tunjungan Surabaya

Hotel with 2 outdoor swimming pools, a short walk to Tunjungan Plaza
Guests of Platinum Hotel Tunjungan Surabaya have access to a full-service spa, 2 outdoor pools, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include 4 hot tubs, a sauna, and free WiFi in public areas.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. Electric kettles, safes, and ironing boards are also available. Change of towels is available on request.
2 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Languages

English, Indonesian

Similar properties

Experience the unique cylindrical design of this hotel, set amidst a vibrant urban landscape.

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 101 reviews
$57 nightly
The price is $63
Jul 27 - Jul 28
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • 2 outdoor pools
  • Free babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 18 meeting rooms
  • 6,954 square feet of conference space
  • Business center

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 400000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 53498345345HL

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Platinum Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya Hotel
Platinum Hotel Tunjungan Surabaya Surabaya
Platinum Hotel Tunjungan Surabaya Hotel Surabaya

Frequently asked questions

What is there to do close to Platinum Hotel Tunjungan Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and BG Junction. You'll also find Grand City Surabaya and Old City less than a mile away.

Is parking available on site at Platinum Hotel Tunjungan Surabaya?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa available at Platinum Hotel Tunjungan Surabaya?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Platinum Hotel Tunjungan Surabaya feature a casino on the premises?

No, Platinum Hotel Tunjungan Surabaya doesn't have a casino.

Is there an indoor pool at Platinum Hotel Tunjungan Surabaya?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 4 hot tubs.

Is Platinum Hotel Tunjungan Surabaya a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Platinum Hotel Tunjungan Surabaya?

Yes, this hotel has 4 spa tubs.

Does Platinum Hotel Tunjungan Surabaya have a restaurant with a breakfast menu?

Yes, Platinum Hotel Tunjungan Surabaya serves buffet breakfast each morning for a surcharge from its restaurant.

Does Platinum Hotel Tunjungan Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Platinum Hotel Tunjungan Surabaya.

Does Platinum Hotel Tunjungan Surabaya have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Platinum Hotel Tunjungan Surabaya?

The closest major airport to Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda), which is 11.9 mi away (38 minutes by car).

Are there rooms with balconies at Platinum Hotel Tunjungan Surabaya?

No, at Platinum Hotel Tunjungan Surabaya, there aren't any guestrooms that list a balcony.

Platinum Hotel Tunjungan Surabaya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to many shopping areas & eateries, staffs are friendly, room is very new and clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Ancilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay in the heart of Tunjungan street. Room was spacious and clean, the bathroom was nice with complete amenities. Breakfast has amazing lots of options and good flavours.
Stayed 2 nights in Feb 2025

10/10 Excellent

BOON HOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location and comfortable hotel

near to Tunjungan plaza and near many eating place and big breakfast selection
Stayed 2 nights in Aug 2024

10/10 Excellent

Abd Shukor Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On time checkin without waiting. Requested for smoking room and ready when arrived. Price is not so expensive and reasonable even during school holiday. Very highly recommended to who ever want to stay at this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Abd Shukor Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2024

10/10 Excellent

Abd Shukor Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking might be trouble because limited and limited room maunuver for vehicle.
Stayed 3 nights in Feb 2024

6/10 Okay

j

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
lengthy check in. Room is standard, but bathroom is small and narrow. Bed is nice and firm. AC not cold enough in our room. Breakfast is OK
Stayed 4 nights in Jun 2023

10/10 Excellent

Tadayoshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

M priyo

Stayed 1 night in Oct 2024

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Rusli

Stayed 2 nights in Jul 2022