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Regantris Surabaya

4.0 star property
Hotel in Surabaya with a full-service spa and free valet parking

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Photo gallery for Regantris Surabaya

Exterior
Staircase
STUDIO 25 | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Parking included
  • Laundry

Explore the area

View in a map
Dr.Soetomo 79 Surabaya, 79-81, Surabaya, East Java, 60264
  • Place, Taman Bungkul
    ‪12 min walk‬
  • Place, Surabaya Zoo
    ‪15 min walk‬
  • Place, Surabaya Town Square
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for STUDIO 20

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 20

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for STUDIO 25

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 25

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for STUDIO 30

STUDIO 30 | Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 30

  • 30 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Regantris Surabaya is adjacent to Korea Park and within a 10-minute stroll of Lapangan Thor Stadium. This 101-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lapangan Thor Stadium - 8 min walk - 0.5 miles
  • Taman Bungkul - 12 min walk - 0.7 miles
  • Surabaya Zoo - 15 min walk - 0.8 miles
  • Surabaya Town Square - 17 min walk - 0.9 miles
  • Tunjungan Plaza - 4 min drive - 2.3 miles

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Bon Ami - ‬3 min walk
  • ‪Carpentier Kitchen - ‬4 min walk
  • ‪Pizza Place - ‬4 min walk
  • ‪Seniman Coffee - ‬2 min walk
  • ‪Chao Phraya - ‬2 min walk

About this property

Regantris Surabaya

Hotel in Surabaya with a full-service spa and free valet parking
Regantris Surabaya features a full-service spa, meeting rooms, and a business center. You can take advantage of free valet parking, along with an airport shuttle (available on request) for IDR 310000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a computer station, free newspapers, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include coffee makers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RoCA

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 10 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ARTOTEL Hotel Surabaya
ARTOTEL Surabaya
Artotel Surabaya Java
ARTOTEL
Artotel Surabaya
Regantris Surabaya Hotel
Regantris Hotel Surabaya
Regantris Surabaya Surabaya
Regantris Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at Regantris Surabaya?

Regantris Surabaya provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to see close to Regantris Surabaya?

This hotel is situated in Surabaya Center, just steps from Korea Park, and within a 10-minute walk of Lapangan Thor Stadium and House of Sampoerna. You'll also find Taman Bungkul and Mpu Tantular Museum less than a mile away.

Is there parking available at Regantris Surabaya?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Regantris Surabaya?

There is a full-service spa available for guests to enjoy and services include massages.

Does Regantris Surabaya feature a casino on the premises?

No, Regantris Surabaya doesn't have a casino.

Will I find an indoor pool at Regantris Surabaya?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Regantris Surabaya?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Regantris Surabaya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Regantris Surabaya have a restaurant with a breakfast menu?

Yes, Regantris Surabaya serves buffet breakfast for a surcharge at RoCA.

Will Regantris Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Regantris Surabaya.

Are there connecting rooms at Regantris Surabaya?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Regantris Surabaya?

The closest major airport to Regantris Surabaya is Surabaya (SUB-Juanda), which is 9.9 mi away (31 minutes by car).

Can I book a room with a balcony at Regantris Surabaya?

No, at Regantris Surabaya, there aren't any guestrooms that list a balcony.

Regantris Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler
Good. Average
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and delicious breakfast
Stayed 7 nights in Dec 2019

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Stayed 2 nights in Nov 2019

10/10 Excellent

Suwardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Stayed 1 night in Sep 2019

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Stayed 7 nights in Mar 2019

6/10 Okay

Chen Chung

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities, room comfort
It’s good for business only
Stayed 1 night in Jun 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Benny

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Tunasa, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

rienjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the staff are friendly and helpful. Great experience!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.

8/10 Good

heru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dian, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, Best Food.

i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little hotel, good value for your money!!

Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.

10/10 Excellent

Dea, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and still on budget

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky fresh & super comfortable

Great hotel with nice blend of art and high end finish, lovely place to stay :)

10/10 Excellent

suwardy, Surabaya, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price good quality

very good and recommended hotel

10/10 Excellent

Natalus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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