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3.5 out of 5.0

Recent guest reviews

Clean, Helpful Staff. I booked thru Agoda and incidentally booked on the wrong month. Hotel reception staff help me to change the date by asking Agoda to amend booking to the correct date and month. Very helpful reception lady, my two thumbs for her. Thank you.

Nice rooms, clean and quite spacious, bathroom is also clean. The staffs are friendly and helpful. They have plenty of breakfast options, taste okay. Located near main street. Stayed here during business trip and overall the experience was pretty good!

Hotel is located around 30 minutes drive from the hotel and is within walking distance to Surabaya Town Square. There is a nice cafe (Coffee with Louis) just next to the hotel. Arrived in the hotel in the late morning and find the design of the lobby pretty interesting. Room was very average and not much View so nothing much to shout about. Breakfast was very Indonesian so I didn't eat much other than fruits and cereals. Air-con was constantly off after 10pm at night so it was not the best place to host business guests. Will only consider this hotel again when the whole town is full. Suitable for people who love arty farty stuff.

An overall stay of two nights has surely made me wanting to stay longer! The hotel has a unique ambiance and atmosphere that makes you feel like you are in a cartoon which obviously brings back childhood memories. However there are parts of the room that needs better maintenance as I saw that in our room a part of the wallpaper under the bed peeled off which made the room look outdated. Overall happy and obviously recommending this hotel to family and friends.

the room is clean and tidy. breakfast food is variety from local to western. the receptionist is really informative towards tourism. space i little smaller but just ok. Overall the arts are not as wow as the name ARTotel.

The Hotel is beautiful and clean. The ARTist was very helpful and full of smile. A lot of good and cosy cafe around the hotel area. Only 30 minutes away from Juanda Airport. Will definitely comeback here!!!

I always want to try Artotel because I was intrigued by its mural art design, The experience was as good as I imagined. The breakfast was good and quite vary of choice available. It is also in good location so not hard to get public transportation.

Visiting this hotel because of partner's recommendation. He knows that I will love the hotel because I simply love culture and art. He got me this time by bringing me to Artotel. The room we booked was the Studio 30. And it's spacious!! We both love spacious rooms :) It's clean but it's super hot. They did not turn the aircon on prior to our arrival. I had to call the engineer to cool down the room. Breakfast was so-so, feels like eating at-your-own-home ambiance. They had the live music on Tue/Wed night and it was loud. It was not a big deal, which I kinda like it. The receptionist was super helpful, 3 stars hotel with 5 stars hotel service quality :)

First time stay and worth for money. Obviously will back again soon there to try higher room category. Breakfast not bad but need more improved. Had room service of Surabaya Fried Noodle and that was yum..

Great place to stay in surabaya!!! Nice staff, good ambience, nice breakfast and resto. Startegic location and has unique design. Instagramable for those who want to take a picture in your stay. Excellent

Jl. Dr. Soetomo 79-81 Surabaya East Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Business center

ARTOTEL places you within a short walk of House of Sampoerna and within a mile (2 km) of Mpu Tantular Museum. This 3.5-star hotel has 101 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking. Surabaya Zoo and Surabaya Town Square are also near this Surabaya hotel.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


All of ARTOTEL's 101 air-conditioned rooms provide coffee makers, free bottled water, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include phones, ironing boards, and desks.

Property features

ARTOTEL features free WiFi in public areas, 2 meeting rooms, and a business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle for IDR 260000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a computer station, a terrace, and laundry facilities.

Room options

Superior Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 537 reviews