Best Western Plazahotel Stuttgart-Filderstadt3.0 out of 5.0
Recent guest reviews
I needed to stay a couple of nights in a hotel since I was moving out of my house. Needless to say I know why I don't stay in budget hotels. I will say that the check I was fast and efficient and without much ado. The room was clean, but the bed was something like you would get on vacation. It was low to the ground and hard as a rock. I didn't sleep for two days. I noticed a fair amount of English speakers in the hotel, so the presumption would to have Sky or some other English language selections. This was not the case. The bathroom was clean, however I absolutely detest not having sundries provided. Instead of the reasonable selections of soap, etc., you were presented with a public toilet soap dispenser. Lastly, what is the obsession with waterfall shower heads? Whatever happened to scalding hot water and insane water pressure? If you are transient and on a budget, I guess this will work, but if you can afford it, drop the extra dime.
I had to book into this hotel as an emergency. My flight home had been cancelled late evening. I booked online via my phone at Stuttgart airport and paid 133 GBP for the pleasure. I took a taxi from the airport (15 Euro for a 10 min journey!!) To the hotel. Hotel had no record of the booking so I had to pay again. To be fair, they gave me a free beer while I waited while they tried to trace my booking. Anyway. The hotel stinks. I mean it smells really bad. From the reception and bar through the upper levels smells like rotten vegetables. Girl at reception gave me a free breakfast with my room as I had to wait so long to check in. Came down in the morning to find there was no free breakfast on my room and had to pay 8 euros for a really poor offering. This hotel is purely for those poor souls who have to find somewhere to stay if they really have to. Dreadful transient hostel.
Close to both Stuttgart Airport and the Messe / Trade Show Grounds although without a car a bit challenging. Nice property, parking garage which was great as it was pouring rain when I drove up. Quick and friendly check in, got a room on the backside, even with windows full open airplane noise was low. Big desk and work area, plenty of sockets to plug stuff in. Comfy bed, bathroom fine, plenty of cosmetics and towels. Only negative on the room was the lighting, older energy saving bulbs that are not too bright. They offer a limited dinner menu, fair prices and food was quite good with nice cold beer. Breakfast was above average and while some may not like it, I enjoy the self-serve coffee. WiFi worked overall, checkout was a breeze, super nice staff. I booked a few days in advance over Best Western web site was was happy with the price, inexpensive for Stuttgart where prices can be brutal sometimes.
Big deception in this hotel Reception people not friendly For the room it s correct exept the wifi it s totally slow disconnect (impossible to read an email with phone or computer) for a hotel like That you need to have correct wifi I need to return in filderstadt in 2 weeks but i think cancell my booking in this hotel
I spent there 4 nights for business reasons, during exhibitions prices become very high (as in the other surroundings hotels). Location is near the airport, easy to reach by car. It's in a quite place, no shops nor restaurants nearby. Staff wasn't very well prepared: check in was difficult, reservation was not founded by the receptionist who spent a lot of time to give us keys and complete the procedure. Check out was done in a "mechanical way", no friendly staff. Breakfast was very good but more salty than sweet. Cleaning of the rooms wasn't good: I found used soap in the shower and hair on the sink table top. All around Stuttgart Airport there are better hotels.
Stayed there only night just before early AM departure. Returned my rental car at the airport, called the hotel for shuttle service, which arrived within minutes. Room was small but comfortable. Breakfast buffet was ample and excellent. At around $ 100 per night it was one of the great bargains of my trip through Europe.
Best Western often offer value for money and this is the case also at this hotel. I like to stay here when I need a hotel close to the airport. Stuttgart is not a favorite when it comes to hotels. The hotels are often expensive compared with other cities. Therefore it can be a good alternative to spend the night here instead of closer to the city. The breakfast is not fantastic and the service is not great, but OK as an average.
Group business trip. Booked corporate rate. All single rooms. Upon checkout all invoices with different rate, some included breakfast, some didn't. Staff incapable of processing reservations and rude. On my invoice I was charged 8 EUR for breakfast. It wasn't worth 2 EUR. On a positive note the evening staff were wonderful and very accommodating. Room was freezing at night. Cental heating system. Thankfully we have other contracted hotels in the area, so will request a different hotel in future.
Well firstly my expectations were low so I was pleasantly surprised when I arrived. Check in was fine no issues. The guys on the desk were friendly and helpful. The room was lovely and spacious and clean. I liked the idea of the laminate floor as this is easy to clean. I had water in my room the first day (checked in on a Friday) despite me finishing the bottle it was not replaced until Monday and any dirty glasses or cups were also left until Monday. The laminate floor outside the room is really loud when people walk by in high heels or with cases so that is really annoying. Wifi does not always work which is also annoying. There was a definite absence of a manager at the weekend. The staff seemed to make their own decisions such as only offering pizzas in the restaurant as the chef was off !!!!! When the rooms were at total occupancy ??? The cleaning routine in the bedroom was different every day and it was definitely sub standard at the weekend. Breakfast was nice it was a bit crazy at the busy times and they ran out of cups and glasses on 2 mornings. There was a shuttle bus which was great. We were not aware that it picked us up from the airport or that we could get it from the fair at night so we ended up paying for taxis. A manager needs to be brought in to sort out the hotel and run it more efficiently.
Hotel bedrooms clean and comfortable but housekeeping did not remove empty water bottles on any of the days the room was serviced. Breakfast total disaster on the first two mornings at 9am. Buffet demolished, no cups no glasses no plates. Not enough staff to replenish after a busy breakfast. There is a shuttle service to the Stuttgart Messe whist morning runs work collection was difficult. Staff friendly and willing to help but left with no guidance Poor value for money.
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Located within 2 miles (3 km) of Stuttgart Trade Fair, Best Western Plazahotel Stuttgart-Filderstadt is within 3 miles (5 km) of Filderklinik Hospital. This 106-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. University of Hohenheim is also close to this Filderstadt hotel.
Sit down for a leisurely bite to eat at the onsite cafe, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.
The 106 rooms have an array of amenities, including coffee makers, free bottled water, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers. Desks are also standard.
Guests of Best Western Plazahotel Stuttgart-Filderstadt enjoy a steam room, free WiFi in public areas, and conference space. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a terrace.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 142 reviews