Best Western Plazahotel Stuttgart-Filderstadt3.0 out of 5.0
Recent guest reviews
I'm usually not a writer of reviews, however, the experience I have had in this hotel almost obligates me to warn other potential travelers. I travelled to Germany for business purposes in September 10. I'm a doctor from CA and visited Germany to attend a medical conference. After the first night in this Hotel my iPad got stolen out of the room while I was at breakfast. I was only gone for 25 minutes (!). I notified the hotel manager immediately and - after looking through the room with me - she started questioning that I ever had an iPad. I even filed a police report (luckily the police station is right next to the hotel) and she still didn't believe me.... even after printing out the order receipt for my iPad. She even started getting loud with me. Why do I have to proof that I am the victim? In all the years that I have been traveling for business and personal purpose I have NEVER been treated more disrespectfully than at the Best Western Hotel in Filderstadt. Customer Service is something they haven't heard of. I am personally disgusted by this experience and will never visit any Best Western Hotel again. If you are considering to stay at this Hotel then PLEASE do not take any iPad / iPhone / laptop or other valuables with you... there are no safes in the rooms and I figured out why...
this was a closeby location for a conference at the Trade Center (which is close to the airport). the rooms are comfortable but basic. no luxury, but clean and the staff are efficient and friendly. pricing is great and includes a reasonable breakfast (eggs, cold cuts, cereals, breads,..). only thing i really did not like was the fruit with the breakfast...canned!!!!
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Located within 2 miles (3 km) of Stuttgart Trade Fair, Best Western Plazahotel Stuttgart-Filderstadt is within 3 miles (5 km) of Filderklinik Hospital. This 106-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. University of Hohenheim is also close to this Filderstadt hotel.
Sit down for a leisurely bite to eat at the onsite cafe, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.
The 106 rooms have an array of amenities, including coffee makers, free bottled water, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers. Desks are also standard.
Guests of Best Western Plazahotel Stuttgart-Filderstadt enjoy a steam room, free WiFi in public areas, and conference space. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a terrace.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 132 reviews