The property needs updating. I asked for towels and they “didn’t have any” at that time. There were no ice machines on the two floors I checked and the microwave in the room smelled badly and I couldn’t use it. The room itself smelled of urine. I was not at all happy and won’t stay there again. Certainly do not recommend this property.
Very polite person who checked us in. Clean room.
All non-carpeted floor surfaces were sticky. The building, overall looked run down. Staff was friendly, though
The staff was wonderful and helpful.
Great place to stay!
It served our purpose. We needed a place to stay and the bed was comfortable, the staff was friendly and the property was clean except the carpet in the hallways and in the room. There was a strong smell of cigarets in some areas. The breakfast was filling and plentiful.
We enjoyed our visit to Franciscan University. That’s why we stay at Hampton and the best part I think was having breakfast with my kids and the waffles :)
My room was very muggy and stuffy, but the receptionist was very kind to move me to another room right away. My second room was fine.
Great hotel and location especially for families with students attending Franciscan University
The hotel smell had a smoky stench to it. However the staff was nice and the breakfast had some healthy choices which was nice
We booked a room while visiting Franciscan University for the weekend. I was impressed by the friendliness of the receptionist and the cleanliness of the hotel. In my mind, I decided that "this was the place I'm going to stay whenever I'm in town" UNTIL we saw/found bed bugs in our room. Ewww. They gave us a new room, but we were too freaked out so we left and stayed with friends on campus. I'm concerned about the hotel's policy with checking for bugs, etc. It seems the room wasn't inspected and unfor, this experience scared me enough to never book there again.
Smelling of past smoking, and no free internet, staff would not answer front desk calls. Using all the codes provided by staff still could not get internet to work. I work on computers for a living and could not for the life of me get it to work, every pass word and code would not get it to work. It was very quite.
visit vacation average
Visited nearby university. I had requested a non-smoking king and pre-paid. Don't know if it was because we got there late...but they gave us a smoking king room with a jacuzzi. The stench from the smoke residue was horrible. I did not bring in my paid reservation slip to argue with the front desk. I took the room. While it was clean, the smell was overpowering and I wound up with a headache and had to take medicine. Excellent breakfast bar.
Wingate by Wyndham Steubenville places you within a short walk of Franciscan University of Steubenville and within a mile (2 km) of Belleview Park. This 3.5-star hotel has 74 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Wingate by Wyndham Steubenville's 74 rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are other standard amenities.
Guests of Wingate by Wyndham Steubenville enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, express check-in, and free newspapers.
The property needs updating. I asked for towels and they “didn’t have any” at that time. There were no ice machines on the two floors I checked and the microwave in the room smelled badly and I couldn’t use it. The room itself smelled of urine. I was not at all happy and won’t stay there again. Certainly do not recommend this property.
Very polite person who checked us in. Clean room.
Thank you for choosing Wingate Steubenville for your stay. We look forward to serving you in the future.
All non-carpeted floor surfaces were sticky. The building, overall looked run down. Staff was friendly, though
The staff was wonderful and helpful.
Great place to stay!
It served our purpose. We needed a place to stay and the bed was comfortable, the staff was friendly and the property was clean except the carpet in the hallways and in the room. There was a strong smell of cigarets in some areas. The breakfast was filling and plentiful.
We enjoyed our visit to Franciscan University. That’s why we stay at Hampton and the best part I think was having breakfast with my kids and the waffles :)
My room was very muggy and stuffy, but the receptionist was very kind to move me to another room right away. My second room was fine.
Great hotel and location especially for families with students attending Franciscan University
The hotel smell had a smoky stench to it. However the staff was nice and the breakfast had some healthy choices which was nice
Thank you for staying at the Wingate and for taking the time to share your feedback.