First room offered was not clean, evidence of bodily fluid present. Second room smelled heavily of smoke, despite being a smoke-free room. One room offered was being occupied by someone the front desk didn't even know about.
Clean but dated property. The premium room is a waste of money. No snacks and the “spa like” bathroom is a joke.
The staff was efficient and friendly. Our room was clean and comfortable.
Bad
Room's floor and carpet were dirty Elevator and staircase was extremely dirty
Everything was ok
Poor beds, stinky dank room, unclean or need of repair rooms and building. Not worth the price just to be close to downtown.
Not recommended. I asked for maid services 3-times and never got my room cleaned. The office has their backs turned from you and ignore you when you walk up to the window. You can't even hear them. They have under-aged kids at the window mumbling something. The staff have to be yelled at to actually turn around to check you in. Avoid and go across the street.
I stayed there because it was pet friendly and we were traveling with our small dog . The room was filthy and there was blood on the bathroom wall and pop bottles and trash under the bed.
Location to highway was nice. No fridge or microwave in room. Continental breakfast was just coffee and tea.
It was clean and quiet we have a new born that having surgery tomorrow.
Staff was great, but the room smelled horribly of weed.
The TV was nice the bed was comfortable the staff was friendly the condition of the hotel is lacking things are falling apart. The door didn't work properly the bottom drawer of the dresser was stuck out. Just the upkeep of the place is lacking.
Located in The Hill within 2 miles (3 km) of Forest Park, Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave is within a few miles (5 km) of other popular sights such as St. Louis Zoo. This 110-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free local calls, and desks are also standard. Weekly housekeeping is available.
Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave features free WiFi in public areas and a vending machine. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests.
First room offered was not clean, evidence of bodily fluid present. Second room smelled heavily of smoke, despite being a smoke-free room. One room offered was being occupied by someone the front desk didn't even know about.
Please accept our deepest apologies for your experience during your last stay. Please note, as management, we are working diligently to correct the issues you encountered so they do not recur in the future. Thank you for your feedback as it provides us with an opportunity to improve.
Clean but dated property. The premium room is a waste of money. No snacks and the “spa like” bathroom is a joke.
Thank you for your review, we appreciate your feedback. We are scheduled for a renovation next year so we hope you will stay with us again in the future.
Thank you, Ana, for staying with us!
The staff was efficient and friendly. Our room was clean and comfortable.
Thank you for your good review, I will be delighted to share this information with my staff, we appreciate your business and look forward to seeing you next time.
Bad
Sorry to hear you had a bad experience please give us another chance to WOW you.
Room's floor and carpet were dirty Elevator and staircase was extremely dirty
Everything was ok
Poor beds, stinky dank room, unclean or need of repair rooms and building. Not worth the price just to be close to downtown.
Thank you for your review. We appreciate your business.