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Hilton Garden Inn Watertown/Thousand Islands

3.0 out of 5.0

Recent guest reviews

Rented a kind suite for my daughter and her 4 friends for her 13th birthday party. Pool was great. Hot tub was hot enough to enjoy. Room was spacious, it was like we rented 2 rooms, because the door separating the bed room from the living room Everyone had a great time.

Very nice hotel. Some rooms have the jacuzzi tub like mine did. The staff was very nice and friendly even though it was a busy Thursday. I'd stay again. There was no free breakfast though. So just plan for that if you're used to staying at the Hampton Inn.

Sabine I hope I’m spelling her name right she was the MOD on duty the morning of our check in .She presented top notch hospitality, arriving from a seven hour drive. Party of three was very tired but Sabine was welcoming and provided us with a early check in and information on the hotel. Thank you again !

The service at this hotel was excellent from beginning to end. Able to select a room prior to arrival, greeted warmly and professionally. The room itself was immaculate, with everything functioning at top efficiency. The meal in the restaurant was excellent l with high quality servce. The location was outstanding with many alternate dining options nearby and a wide range of shopping options close by. Great stay!

We were in town for a softball tournament and this hotel met our needs perfectly. It was close to the highway and many restaurants. The hotel was clean and staff was friendly. We will be staying here again next year.

First time going to Watertown and I’m so glad we stayed here. The location couldn’t be better. The hotel is very clean, comfortable rooms and beds, the staff is AMAZING! I have nothing but great things to say about this hotel (which that’s unusual for me as I tend to always find something wrong) not this time. Thank you!

We often like to get away for 1-2 day break and have checked out many of the hotels in Watertown, the Hilton Garden Inn is by far the best for some R&R and has the friendliest staff ever, we asked for late checkout and stayed until 2.00pm allowing us exclusive use of the pool and hot tub for an hour when everyone else checked out, very relaxing end to the weekend. The breakfast was just excellent! We ended up skipping lunch we enjoyed it so much. Thank you especially Sabine. Did I mention they take Canadian at par !! Already planning a return trip with friends.

I have stayed here twice. The staff is friendly. The rooms immaculate. The restaurant food is good and not over priced. They have a good wine selection. Nice place in a small town. I would definitely recommend this hotel.

I had a few minor issues during my stay, and the staff were very helpful. The location is best many restaurants and primary roads around Watertown. During my visit, it snowed the entire week. They kept the parking lot plowed so I could always get out early in the morning to get to work.

The hotel staff here are excellent and you can tell the manager runs a good hotel. The experience was above what I expected at a Garden Inn and though it’s not quite as nice as a Hilton proper hotel, it comes closer than any Garden Inn I’ve stayed at.

1290 Arsenal Street Watertown NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Salmon Run Mall, Hilton Garden Inn Watertown/Thousand Islands is within a mile (2 km) of Kostyk Field. This 136-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. It's also close to Jefferson Community College and Sci-Tech Center of Northern New York.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:30 AM.


All 136 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Hair dryers, phones, and ironing boards are also available.

Property features

At Hilton Garden Inn Watertown/Thousand Islands, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

King bed evolution room

King 1 | Sleeps 2

King evolution business suite

King 1 | Sleeps 4

King evolution junior suite

King 1 | Sleeps 4

King evolution whirlpool room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 888 reviews