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Norfolk Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Norfolk Hotel

A bar area with two glasses of a blue beverage, garnished with lemon slices, and a red napkin.
The exterior of a hotel named 'NORFOLK' with a modern design, featuring a prominent entrance and a staircase leading to the entrance.
Courtyard
Free WiFi
A hotel hallway with a red carpet, a wooden bench, and a staircase leading to an upper level.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free WiFi

Traditional Double or Twin Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Free WiFi

Economy Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

St. Helier

Norfolk Hotel places you next to Howard Davis Park and within a 10-minute stroll of other popular attractions like King Street. This 100-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Howard Davis Park - 1 min walk - 0.1 miles
  • King Street - 8 min walk - 0.5 miles
  • St. Helier Central Market - 8 min walk - 0.5 miles
  • Port of Jersey - 14 min walk - 0.8 miles
  • Elizabeth Castle - 15 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬1 min walk

About this property

Norfolk Hotel

Guests of Norfolk Hotel enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a library, a terrace, and a vending machine.
19-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Interior entrance
The Savoy Jersey
St. Helier
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,005 reviews
$189 nightly
The price is $198
Jun 28 - Jun 29
Total with taxes and fees
The Savoy Jersey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Is a free cancellation option available at Norfolk Hotel?

Norfolk Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Norfolk Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Norfolk Hotel on Jun 28, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Norfolk Hotel?

Located steps from Howard Davis Park, this hotel is in St. Helier, and within a 10-minute walk of King Street and St. Helier Central Market. You'll also find Port of Jersey and St. Helier Beach within a short drive.

Is there parking available at Norfolk Hotel?

Yes, self parking is offered for free at the hotel.

Does Norfolk Hotel feature a casino at the property?

No, Norfolk Hotel doesn't have a casino.

Is there an indoor pool at Norfolk Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Norfolk Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Norfolk Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Norfolk Hotel have a restaurant that serves breakfast?

Yes, Norfolk Hotel serves breakfast for a surcharge from its restaurant.

Does Norfolk Hotel allow pets to stay free of charge?

No, pets aren't allowed at Norfolk Hotel.

Does Norfolk Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Norfolk Hotel?

The closest major airport to Norfolk Hotel is Jersey (JER), which is 5.3 mi away (18 minutes by car). Another top airport is Guernsey (GCI), which is around 28.3 mi away.

Are there rooms with balconies at Norfolk Hotel?

No, there aren't any guestrooms with balconies at Norfolk Hotel.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 265 reviews
Rating 8 - Good. 122 out of 265 reviews
Rating 6 - Okay. 27 out of 265 reviews
Rating 4 - Poor. 6 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect stay for our trip, very central and staff were accommodating and friendly. Basic hotel but has everything we needed.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Wellington

Very central in Jersey close to the beach
Stayed 3 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Julie

Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style vibe, staff excellent
Stayed 1 night in Jul 2022
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022
Verified

6/10 Okay

Susan

Liked: Cleanliness, staff & service

Good location for a weekend break

The Norfolk Hotel was in an ideal location. Excellent Thai & Portuguese cafes very nearby. Rather dated & popular with the older person! Bingo was popular!
Stayed 4 nights in Aug 2022