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Grand Jersey Hotel & Spa

5.0 star property
Elegant beach hotel and indoor pool
VIP Access

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Photo gallery for Grand Jersey Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Superior Double Room, Ocean View | Beach/ocean view
Terrace/patio
Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, Jersey Opera House
    ‪3 min walk‬
  • Place, Port of Jersey
    ‪8 min walk‬
  • Place, Elizabeth Castle
    ‪9 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

St. Helier

Grand Jersey Hotel & Spa places you within a 5-minute walk of St Aubin's Bay and Jersey Opera House. This 123-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Jersey Opera House - 3 min walk - 0.2 miles
  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Locke’s - ‬9 min walk
  • ‪Cargo - ‬7 min walk
  • ‪Shuga - ‬6 min walk
  • ‪KFC - ‬7 min walk
  • ‪spice of life - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Elegant beach hotel and indoor pool
Grand Jersey Hotel & Spa features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include refrigerators, laptop-compatible safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Is a free cancellation option available at Grand Jersey Hotel & Spa?

Grand Jersey Hotel & Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Grand Jersey Hotel & Spa?

This hotel is located in St. Helier, just steps from Jersey Opera House and St Aubin's Bay, and within a short walk of Port of Jersey. You'll also find St. Helier Town Hall and King Street less than a mile away.

Is parking available on site at Grand Jersey Hotel & Spa?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 8 spaces per unit.

Is a spa located at Grand Jersey Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, aromatherapy, and body wraps.

Does Grand Jersey Hotel & Spa include a casino?

No, Grand Jersey Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grand Jersey Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Grand Jersey Hotel & Spa?

This waterfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Grand Jersey Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Jersey Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Jersey Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grand Jersey Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Jersey Hotel & Spa for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Grand Jersey Hotel & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Jersey Hotel & Spa?

The closest major airport to Grand Jersey Hotel & Spa is Jersey (JER), which is 4.5 mi away (14 minutes by car). Another top airport is Guernsey (GCI), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Grand Jersey Hotel & Spa?

No, there aren't any guestrooms with balconies at Grand Jersey Hotel & Spa.

Does Grand Jersey Hotel & Spa offer wedding services?

Take advantage of the wedding venue at Grand Jersey Hotel & Spa if you plan to say "I do" during your trip.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Stayed 16 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel by the sea

Excellent stay from check in to check out. All staff friendly and couldnt do enough for us. Room was lovely. Very clean and bright. Fresh milk in the fridge. Terrace bar lovely to sit out on. We eould both highly recommended a stay at The Grand
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at The Grand. We've been before and every time is consistently good. Breakfast is very tasty, the rooms are great with a comfy bed - we go for a sea view, and all the staff we met made us feel very welcome. We'll be staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection. Staff went beyond five stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and had all the extras you would need
Stayed 4 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms lovely, great breakfast great location
Stayed 6 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel quality food service second to none. Great location opposite beach
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great friendly helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Kathy Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible staff. We were made to feel so welcome. The breakfast was amazing with so much choice and all high quality. We thoroughly enjoyed our stay and didn’t want to leave!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was our 30th Wedding anniversary , on arrival we were upgraded to a suite. The rooms, service and facilities were first class, the sea and castle views beautiful. Breakfast selection was vast and very tasty, centrally located this hotel is must for a stay in St Helier
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well situated near the bus station and city centre which was easily walkable
Stayed 3 nights in Jun 2025

10/10 Excellent

James John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good plenty of choice spa facilities were very good hotel you good not fault my only complaint was that the prices for food and drinks were very expensive
Stayed 4 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was pool accessibility - limited for kids
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy Gould

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab staff, excellent breakfast buffet.
Stayed 3 nights in Aug 2025