Grand Jersey Hotel & Spa

5.0 star property
Elegant beach hotel and indoor pool
VIP Access

Choose dates to view prices

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Deluxe Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated
Meeting facility
Indoor pool
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, Port of Jersey
    ‪8 min walk‬
  • Place, Elizabeth Castle
    ‪9 min walk‬
  • Place, St. Helier Central Market
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Double Room, Sea View

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

St. Helier

Grand Jersey Hotel & Spa places you within a 5-minute walk of St Aubin's Bay and Jersey Opera House. This 123-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • St. Helier Beach - 14 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Bella Italia - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Elegant beach hotel and indoor pool
Grand Jersey Hotel & Spa features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include refrigerators, laptop-compatible safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Is a free cancellation option available at Grand Jersey Hotel & Spa?

Grand Jersey Hotel & Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on Nov 1, 2025 start from $164.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Jersey Hotel & Spa?

This hotel is located in St. Helier, just steps from Jersey Opera House and St Aubin's Bay, and within a short walk of Port of Jersey. You'll also find St. Helier Town Hall and King Street less than a mile away.

Is parking available on site at Grand Jersey Hotel & Spa?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 8 spaces per unit.

Is a spa located at Grand Jersey Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, Ayurvedic treatments, and aromatherapy.

Does Grand Jersey Hotel & Spa include a casino?

No, Grand Jersey Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grand Jersey Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Grand Jersey Hotel & Spa?

This waterfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Grand Jersey Hotel & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Jersey Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Jersey Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grand Jersey Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Jersey Hotel & Spa for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Grand Jersey Hotel & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Jersey Hotel & Spa?

The closest major airport to Grand Jersey Hotel & Spa is Jersey (JER), which is 4.5 mi away (14 minutes by car). Another top airport is Guernsey (GCI), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Grand Jersey Hotel & Spa?

No, there aren't any guestrooms with balconies at Grand Jersey Hotel & Spa.

Does Grand Jersey Hotel & Spa offer wedding services?

Take advantage of the wedding venue at Grand Jersey Hotel & Spa if you plan to say "I do" during your trip.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1007 reviews
Rating 8 - Good. 197 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ranjit, Ilford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Vicky Louise

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness
The terrace makes this hotel, as the food, device and environment were excellent. Otherwise, the rooms are jaded and the pool/spa area dingy
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel where attention to detail & the friendliness of staff is paramount, cannot thank all concerned & would highly recommend this hotel which is ideally located within walking distance of the town. Food quality & choice was the best I have ever had. Massive thankyou
Stayed 5 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never go back?!

This was our second trip to The Grand. It is a beautiful old hotel with huge charm and (mostly) great staff. We had a beautiful, well-maintained room with great views of the bay. Unfortunately, this second trip was marred - our check-in experience was handled dreadfully which started our week badly. The hotel has a beautiful outside terrace with comfortable chairs and plenty of parasols for shade but it was closed for two days duration our stay due to private functions. With no other seated area outside, this seemed pretty unfair on hotel guests. The alternative, on a beautiful sunny day, was to take advantage of their (inside) champagne bar. That might have been improved if you didnt then have to search for staff as they were mostly engaged preparing for the outdoor function And who on earth picks the play list for the piped music in all the public areas?! The playlist was made up of the most dreadful covers i have ever heard anywhere - it was dirge like Fortunately, many of the staff are very charming - helpful, efficient and happy. I don't think i would return though - unless it was to one of the private functions - staying guests seem to be secondary
View from the room
Stayed 7 nights in Jun 2025

8/10 Good

MARK JEFFERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location - very good for walking into town Bathroom was becoming a bit tired.
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Lovely staff!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good old-fashioned courtesy from ALL staff, especially ALVIS. Spotlessly clean, superb location, perfect breakfast. good sized rooms. Had a thoroughly enjoyable stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room, though rather small. We were on the third floor so think some of these attic rooms were smaller than most rooms. Air condition wouldn’t go any lower the 19 degrees centigrade; this might be a problem if very hot outside. We were continually provided with bottled water and milk for the room. Had nice sea view which included a view of Elizabeth Castle. Breakfasts very good with plenty of choice and good service. Meals in The Terrace restaurant were very expensive and not good value for money. We ate in local restaurants mostly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it all, attention to detail. Staff service, food quality, cleanliness.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first and last thing to say about this hotel is the staff. Warm, kind, thoughtful and efficient. This applies from the second one enters and applies to reception, bar, restaurant, porters and even the bedrooms. It's so rare and at such a high standard it overshadows everything else and forgives some of the shortcomings. I'm not sure it is actually a 5 star ...bathrooms clean and fully functional but tired. Getting juice , it's from a carton and not fresh and I can give lots of other examples. Who cares? It's a lovely hotel and your stay is guaranteed to be enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

Mariann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel provide a world class service. The hotel is super clean, spotless in fact. Thank you ….
Stayed 3 nights in Jun 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Cleaning staff and breakfast staff were very pleasant and very obliging and helpful. However there was one member of the reception staff who when we presented him with a problem promised to look into it but never got back to us. Our room was very tired looking with chips all around the coffee table and the furniture was all a very dark brown. The room wasn’t cheerful looking at all , the bed was very comfortable and the view and the balcony was great, but the room as a whole was cheerless. The breakfast was excellent , with cereals, fruits, meats, cheeses and hot food and bread for making toast. It was the best hotel for breakfast that we had been in. The lift nearest to our room was out of action during our stay which meant we had to walk down a few corridors with our cases to find another lift. Luckily apart from arriving and leaving we were able to use the stairs nearest our room. The room was expensive to us and I do not think that we will use this hotel again if we ever visit Jersey again.
Stayed 7 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Liked sea front and bay view location. Excellent choice of food for breakfast. Main lift nearest reception was out of service for the duration of our stay. TV service in all rooms on 1st and 2nd floors out of service for 4 days of our stay
Stayed 7 nights in May 2025

10/10 Excellent

Ashleigh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Even though I am a frequent visitor to Jersey I have not stayed at the Grand before, however it was a great choice. The staff are friendly and helpful, the hotel is quiet and well maintained. It was great value and even though I chose a cheaper room option it was spacious, clean and had a good view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, staff friendly, food great and has some lovely touches such as milk and cookies for kids at bedtime. The spa and pool were nice and welcoming to youngsters. A big downside for us was the disabled entry way with quite a heavy door to negotiate. The hotel is located opposite the beach with great views of Elizabeth castle, but next to quite a busy road. The location also has the benefit that it is very close to st Helier shops and restaurants and the bus terminus though.
View of hotel from the castle
View from room
Stayed 7 nights in May 2025

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While having been updated it has kept its period charm. Great position with beautiful views and within walking distance of all St Helier amenities. Very comfortable rooms and friendly helpful staff. Bus service is amazing and you can get pretty much anywhere on the island for a very reasonable flat price fare.
Stayed 7 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful and friendly staff. Cleanliness around the hotel first class. In my opinion the only disadvantages were that the food and drinks were rather pricey due to the additional service charge. This service charge did not apply only to the hotel but it seemed that it was imposed throughout Jersey.
Stayed 4 nights in May 2025

8/10 Good

Danielle

Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our break here. Extremely conveniently placed for buses around the island. Hotel lovely, only fault was the lift being very small and quite slow- although I think they had a second lift out of order at our time of visiting. Can recommend highly
Stayed 4 nights in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ian

Stayed 2 nights in May 2025

6/10 Okay

LYNN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and friendly. The facilities in the hotel were excellent. I wouldn’t hesitate to recommend the Grand Jersey.
Stayed 5 nights in May 2025