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Norfolk Hotel

2.0 star property
Hotel with free parking, steps from Howard Davis Park

Choose dates to view prices

Photo gallery for Norfolk Hotel

Outdoor pool
Bar (on property)
Free cribs/infant beds, free WiFi
Courtyard
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free cribs/infant beds, free WiFi

Traditional Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cribs/infant beds, free WiFi

Family Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

St. Helier

Norfolk Hotel places you next to Howard Davis Park and within a 10-minute stroll of other popular attractions like King Street. This 100-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • King Street - 8 min walk - 0.5 miles
  • St. Helier Central Market - 8 min walk - 0.5 miles
  • St. Helier Town Hall - 12 min walk - 0.7 miles
  • Port of Jersey - 14 min walk - 0.8 miles
  • Elizabeth Castle - 15 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬1 min walk

About this property

Norfolk Hotel

Hotel with free parking, steps from Howard Davis Park
Guests of Norfolk Hotel enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a library, a terrace, and a TV in a common area.
19-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Is a free cancellation option available at Norfolk Hotel?

Norfolk Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Norfolk Hotel?

Located steps from Howard Davis Park, this hotel is in St. Helier, and within a 10-minute walk of King Street and St. Helier Central Market. You'll also find Port of Jersey and Havre des Pas less than a mile away.

Is parking available on site at Norfolk Hotel?

Yes, self parking is offered for free at the hotel.

Does Norfolk Hotel feature a casino at the property?

No, Norfolk Hotel doesn't have a casino.

Is there an indoor pool at Norfolk Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Norfolk Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Norfolk Hotel?

No, there isn't a spa tub at this hotel.

Does Norfolk Hotel have a restaurant that serves breakfast?

Yes, Norfolk Hotel serves breakfast for a surcharge at Dining Room.

Does Norfolk Hotel allow pets to stay free of charge?

No, pets aren't allowed at Norfolk Hotel.

Does Norfolk Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Norfolk Hotel?

The closest major airport to Norfolk Hotel is Jersey (JER), which is 5.3 mi away (18 minutes by car). Another top airport is Guernsey (GCI), which is around 28.3 mi away.

Can I book a room with a balcony at Norfolk Hotel?

No, there aren't any guestrooms with balconies at Norfolk Hotel.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 252 reviews
Rating 8 - Good. 120 out of 252 reviews
Rating 6 - Okay. 25 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tord

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Mr Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really nice, helpfull, situated and clean. But...... A small but. You've gone back in time here and most of the patrons are from the same era. Would still go back though.
Stayed 4 nights in Jul 2025

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025

8/10 Good

Mitzi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Wellington, Tolworth

Traveled with family
Very central in Jersey close to the beach
Stayed 3 nights in May 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

6/10 Okay

Julie

Traveled with group
Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

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