Marina Metro Hotel

2.0 star property
Hotel with a restaurant, near King Street

Choose dates to view prices

Photo gallery for Marina Metro Hotel

Miscellaneous
Terrace/patio
View from property
Double Room, Ensuite, Sea View (with Direct Sea View )
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • Place, King Street
    ‪11 min walk‬
  • Place, St. Helier Central Market
    ‪13 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

Double Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ensuite, Sea View (with Direct Sea View )

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Quadruple Room, Ensuite ( (4) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

Single Room, Ensuite (Partial Coastal View)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Suite, Ensuite ( (3) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

St. Helier

Marina Metro Hotel places you within a 15-minute stroll of popular sights such as King Street and St. Helier Central Market. This 34-room hotel welcomes guests with conveniences like a restaurant, a computer station, and a terrace.

What's nearby

  • Havre des Pas - 1 min walk - 0.1 miles
  • King Street - 11 min walk - 0.6 miles
  • St. Helier Central Market - 13 min walk - 0.7 miles
  • Port of Jersey - 14 min walk - 0.8 miles
  • Elizabeth Castle - 15 min walk - 0.9 miles

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪St Helier Yacht Club - ‬10 min walk
  • ‪Pizzeria Famosa - ‬8 min walk
  • ‪Restaurant Sirocco - ‬12 min walk
  • ‪Troubadour - ‬11 min walk

About this property

Marina Metro Hotel

Hotel with a restaurant, near King Street
At Marina Metro Hotel, guests have access to free WiFi in public areas, an outdoor tennis court, and a computer station. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. This hotel also has a terrace.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee: GBP 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately GBP 7.00 to 10.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Frequently asked questions

What can I see within easy reach of Marina Metro Hotel?

This hotel in St. Helier is within a 10-minute walk of Havre des Pas and Howard Davis Park. You'll also find Port of Jersey and Jersey Museum & Art Gallery less than a mile away.

Will I be able to park at Marina Metro Hotel?

No, there isn't parking available at the hotel.

Does Marina Metro Hotel include a casino?

No, Marina Metro Hotel doesn't have a casino.

Will I find an indoor pool at Marina Metro Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Marina Metro Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include sea views.

Are there hot tubs at Marina Metro Hotel?

No, this hotel doesn't have a spa tub.

Does Marina Metro Hotel feature a restaurant that includes a breakfast menu?

Yes, Marina Metro Hotel serves breakfast for a surcharge from its restaurant.

Will Marina Metro Hotel allow pets to stay free of charge?

No, pets aren't allowed at Marina Metro Hotel.

Does Marina Metro Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Marina Metro Hotel?

The closest major airport to Marina Metro Hotel is Jersey (JER), which is 5.4 mi away (15 minutes by car). Another top airport is Guernsey (GCI), which is around 28.4 mi away.

Can I book a room with a balcony at Marina Metro Hotel?

No, there aren't any guestrooms with balconies at Marina Metro Hotel.

Marina Metro Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Joanna

Liked: Staff & service
Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street Breakfast was nice, location was very good
Stayed 5 nights in Sep 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful terrace

We always have a good holiday here - it is right next to the sea with a great terrace to sit in the sun and have a drink on.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Stayed 7 nights in Sep 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Liked: Staff & service, property conditions & facilities, room comfort

Room OK, service great

The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.
Stayed 3 nights in Jun 2025

8/10 Good

Ean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Greggy

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Stayed 3 nights in May 2025

6/10 Okay

Cathryn

Liked: Staff & service
Disliked: Property conditions & facilities

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Stayed 7 nights in Sep 2024

6/10 Okay

kevin

Traveled with partner
Liked: Staff & service
when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.
Stayed 4 nights in Sep 2024

6/10 Okay

Lynn

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Sharon Mona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Aug 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Stayed 3 nights in Jul 2024

8/10 Good

Frances

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great getaway but not in the centre of town.

A 15min walk from the Main Bus station (dont walk through the tunnel but around the wharf and up two flights of stairs or take bus no. 1). Its located by the sea and 5mins from a swimming lido. Room had a coastal view. Good size, clean but a bit dated. Staff were great. Restaurant had the best mussels and we watched the sunset whilst enjoying our meal. Breakfast was good
Stayed 3 nights in Jul 2024