4/10 Poor
David
Traveled with partner
Apr 30, 2025
They have outsourced most of their staff and for large chunks of the day there is no human at the desk. They have a AAVGO terminal instead. While it can check you in and out and make room keys, it can't hand you some shampoo or coffee when the housekeeping staff forgets to stock the room yet again. (3 days with no supplies) It can't maintain physical control of the property, it can't deal with large drunken family groups yelling, sprinting up and down the halls, and banging on doors at 3 AM as they they struggle to understand how a room key works. It can't control busloads of teens playing stop the elevators. It can't find a maintenance person to make your toilet flush or make scalding hot water stop coming out of the cold side and filling the toilet tank. The property is old, the HVAC units are ancient, wheezing units that are 15 years past their use by date. Those two types of client seem to be the bulk of their business these days. If you are looking for a quiet place to sleep, look elsewhere.
David
Stayed 1 night in Apr 2025