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Recent guest reviews

The property was super clean, nice and renovated. The pool is open from 1-9 pm, theres a lifeguard on staff because the pool is 8 feet deep. Breakfast is short and early so be prepared to be up before 9 am. One thing I disliked: I traveled with family, we ordered takeout. We asked the woman at the front desk if we could eat in the dining area and they were hesitant, then had to call a manager who didn't give a yes or no.

I believed that everything is well, is very clean.

The bed where smaller than expected but everything else was a PLUS

Great location , great staff !

It was ideally located for our purposes, but somewhat rundown and overpriced. Also, the breakfast buffet did not open un 7:00 a.m. which was too late for us to use.

The housekeepers are doing a good jobs. Thank you very much.

Excellent and very friendly staff. Reasonable hotel rates. Good breakfast included in room cost. Hotel is near Washington, DC.

It will be a much nicer hotel once the renovations are completed.

The property still in renovation, but is very clean and the staff is very friendly and very helpful

Front desk lady was very nasty not accommodating she made me pay the night again bcs i didnt book with the comoany i used Orbitz

It was affordable, quiet, clean, and had a great breakfast. We did see two cockroaches in our room.

They are remodeling the hotel, so they still working, but overall is always a great experience

The property is going to a complete overhaul but everything is coming out very nice the room was very clean and the staff was great, breakfast as always was very good

Did not meet expectations

Worn down curtains. Dirty floor and thin blankets. Staff was nice though.

Rooms were very small, and do NOT match the photos shown. Rooms were not clean or orderly. The property is under renovation, with the check in area moved to Room 131 on the first floor as a temporary check in area. The property is old, and located next to a highway overpass; part of the parking area is under the overpass. Highway noise is very loud next to the room.

Commerce St Springfield VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center

Springfield Town Center is a short stroll from Best Western Springfield, and other popular attractions like Inova Fairfax Hospital are within a 10-minute drive. This 177-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM.


Rooms

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.


Property features

At Best Western Springfield, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Best Western Springfield

Everyone (27) Couples (7) Family (31)
4
Family Family with small children

The property was super clean, nice and renovated. The pool is open from 1-9 pm, theres a lifeguard on staff because the pool is 8 feet deep. Breakfast is short and early so be prepared to be up before 9 am. One thing I disliked: I traveled with family, we ordered takeout. We asked the woman at the front desk if we could eat in the dining area and they were hesitant, then had to call a manager who didn't give a yes or no.

By on Jul 19, 2023

Review comment responded on Jul 19, 2023

Dear Elizabeth,We are sorry you had some issues while you stay with us . Unfortunately, we have to follow local regulations with regards to our pool since we must have a lifeguard on whenever the pool is open. And food regulations as well. All our guest are informed at check in time the breakfast hours. However we are taking your comments in consideration. Your feedback is valuable to keep improving and we hope you can choose us again in the future.

5
Family

I believed that everything is well, is very clean.

By , from BRONX on Jul 7, 2023

Review comment responded on Jul 7, 2023

Dear Lilian,Thank you for your rating and your comments. And we hope to see you again.

5
Family Family with small children Partner Couples Friends Business Business

The bed where smaller than expected but everything else was a PLUS

By on Jul 3, 2023

Review comment responded on Jul 7, 2023

Dear Meysi, Thank you for your rating and your comments. Your feedback is very important for us. And we hope to see you again.

5
Everyone

Great location , great staff !

By on Jun 29, 2023

Review comment responded on Jul 3, 2023

Dear John, Thank you for your rating. And we hope to see you again soon .

3
Family Business Business

It was ideally located for our purposes, but somewhat rundown and overpriced. Also, the breakfast buffet did not open un 7:00 a.m. which was too late for us to use.

By on May 5, 2023

Review comment responded on May 10, 2023

Richard, It was great to hear your feedback about your most recent stay. While we are in the process of renovating our property, we will take your comments into consideration. Thank you for staying with us.

5
Everyone

The housekeepers are doing a good jobs. Thank you very much.

By on Apr 14, 2023

Review comment responded on Apr 17, 2023

Thank you so much for your review! Our housekeepers work very hard to keep our place spick and span! We hope you choose to stay with us again!

4
Business Business

Excellent and very friendly staff. Reasonable hotel rates. Good breakfast included in room cost. Hotel is near Washington, DC.

By on Mar 20, 2023

Review comment responded on Mar 21, 2023

Thank you for your review! We are glad that you enjoyed your stay here with us, and hope to see you again!

4
Everyone

It will be a much nicer hotel once the renovations are completed.

By , from Penacook on Feb 21, 2023

Review comment responded on Feb 22, 2023

Thank you for your feedback!

5
Family

The property still in renovation, but is very clean and the staff is very friendly and very helpful

By on Nov 20, 2022

Review comment responded on Nov 20, 2022

Thank you for taking the time to review your stay with us. We are also excited for our renovations to be completed and hope to see you back soon.

1
Everyone

Front desk lady was very nasty not accommodating she made me pay the night again bcs i didnt book with the comoany i used Orbitz

By on Oct 18, 2022

Review comment responded on Oct 21, 2022

We appreciate your feedback, unfortunately we were not able to meet your expectation.

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