The property was super clean, nice and renovated. The pool is open from 1-9 pm, theres a lifeguard on staff because the pool is 8 feet deep. Breakfast is short and early so be prepared to be up before 9 am. One thing I disliked: I traveled with family, we ordered takeout. We asked the woman at the front desk if we could eat in the dining area and they were hesitant, then had to call a manager who didn't give a yes or no.
I believed that everything is well, is very clean.
The bed where smaller than expected but everything else was a PLUS
Great location , great staff !
It was ideally located for our purposes, but somewhat rundown and overpriced. Also, the breakfast buffet did not open un 7:00 a.m. which was too late for us to use.
The housekeepers are doing a good jobs. Thank you very much.
Excellent and very friendly staff. Reasonable hotel rates. Good breakfast included in room cost. Hotel is near Washington, DC.
It will be a much nicer hotel once the renovations are completed.
The property still in renovation, but is very clean and the staff is very friendly and very helpful
Front desk lady was very nasty not accommodating she made me pay the night again bcs i didnt book with the comoany i used Orbitz
It was affordable, quiet, clean, and had a great breakfast. We did see two cockroaches in our room.
They are remodeling the hotel, so they still working, but overall is always a great experience
The property is going to a complete overhaul but everything is coming out very nice the room was very clean and the staff was great, breakfast as always was very good
Did not meet expectations
Worn down curtains. Dirty floor and thin blankets. Staff was nice though.
Rooms were very small, and do NOT match the photos shown. Rooms were not clean or orderly. The property is under renovation, with the check in area moved to Room 131 on the first floor as a temporary check in area. The property is old, and located next to a highway overpass; part of the parking area is under the overpass. Highway noise is very loud next to the room.
Springfield Town Center is a short stroll from Best Western Springfield, and other popular attractions like Inova Fairfax Hospital are within a 10-minute drive. This 177-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
At Best Western Springfield, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
The property was super clean, nice and renovated. The pool is open from 1-9 pm, theres a lifeguard on staff because the pool is 8 feet deep. Breakfast is short and early so be prepared to be up before 9 am. One thing I disliked: I traveled with family, we ordered takeout. We asked the woman at the front desk if we could eat in the dining area and they were hesitant, then had to call a manager who didn't give a yes or no.
I believed that everything is well, is very clean.
Dear Lilian,Thank you for your rating and your comments. And we hope to see you again.
The bed where smaller than expected but everything else was a PLUS
Dear Meysi, Thank you for your rating and your comments. Your feedback is very important for us. And we hope to see you again.
Great location , great staff !
Dear John, Thank you for your rating. And we hope to see you again soon .
It was ideally located for our purposes, but somewhat rundown and overpriced. Also, the breakfast buffet did not open un 7:00 a.m. which was too late for us to use.
Richard, It was great to hear your feedback about your most recent stay. While we are in the process of renovating our property, we will take your comments into consideration. Thank you for staying with us.
The housekeepers are doing a good jobs. Thank you very much.
Thank you so much for your review! Our housekeepers work very hard to keep our place spick and span! We hope you choose to stay with us again!
Excellent and very friendly staff. Reasonable hotel rates. Good breakfast included in room cost. Hotel is near Washington, DC.
Thank you for your review! We are glad that you enjoyed your stay here with us, and hope to see you again!
It will be a much nicer hotel once the renovations are completed.
Thank you for your feedback!
The property still in renovation, but is very clean and the staff is very friendly and very helpful
Thank you for taking the time to review your stay with us. We are also excited for our renovations to be completed and hope to see you back soon.
Front desk lady was very nasty not accommodating she made me pay the night again bcs i didnt book with the comoany i used Orbitz
We appreciate your feedback, unfortunately we were not able to meet your expectation.
Dear Elizabeth,We are sorry you had some issues while you stay with us . Unfortunately, we have to follow local regulations with regards to our pool since we must have a lifeguard on whenever the pool is open. And food regulations as well. All our guest are informed at check in time the breakfast hours. However we are taking your comments in consideration. Your feedback is valuable to keep improving and we hope you can choose us again in the future.