The staff was very helpful in accommodating a late checkout before we headed to the airport.
I loved how peaceful my stay was and the staff there are super friendly
Staff should be friendly. When I checked in the gentleman at the front desk (didn’t grab his name) was very serious, he didn’t seem happy to be working. He didn’t explain anything: which floor the gym/pool is, WiFi information, etc. like most hotels do.
I really like the location, the room and the stuff.
Nothing"unique". Just a well run hotel you expect a Hilton to be
This hotel is spotless, even the elevators are shiny and nice. Its surprising how nice, since its not a new hotel. Restaurant and bar on site, mall across the street. Convenient to I95 and the Parkway.
This hotel was recommended to me by a friend who ran the Marine Corps Marathon last year. She bragged how close it was to the Metro, which it was and how the hotel provided great shuttle service. We were very disappointed with the shuttle service. They did not provide early shuttle to the Metro the day of the event. Reasoning was there were not enough guests requiring it. In fact there were plenty of guests driving themselves. We also arrived a few days earlier to explore DC We called for the shuttle to pick us up at the Metro. They said someone is on their way. We called several back several times 45 mins later someone showed up. This happened every time we needed a shuttle. Lesson of the day: do not rely on this hotel for good shuttle services.
Very good breakfast, but shower wall grout are very dirty. Staff are very friendy.
Although its been around for quite some time, the Hilton is maintained very well. My only negative would be the loud airconditioning unit at night and the loud refilling of the toilet. The front desk staff are polite and efficient, not that personable though. The housekeeping was excellent despite the fact that it was an extremely busy weekend. Houlihans bar and restaurant was very good and the staff are exceptionally friendly and helpful.
Overall a great experience. Very friendly front staff. Only complaint is that my toilet kept running and I would have to fix it myself every time I used it.
The toilet had trouble flushing. Housekeeping left dirty cups in the room. Staff at front desk was great friendly and helpful. The lifeguard at the pool was lazy and tried to remove kids from pool early so he could leave. Security was great and we felt safe while at the hotel. Over all experience was good and would stay there again.
Springfield Town Center is a short stroll from Hilton Springfield, and other popular attractions like MGM National Harbor are within a 15-minute drive. This 245-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 245 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free weekday newspapers, laptop-compatible safes, and ironing boards.
Guests of Hilton Springfield have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Thank you for the great review!
Thank you for the great review!
Thank you for your kind review!
The staff was very helpful in accommodating a late checkout before we headed to the airport.
Thank you for the nice review Kevin!
I loved how peaceful my stay was and the staff there are super friendly
Dear LaShawn, Thank you for the lovely review! We're so pleased you had a peaceful visit and felt welcome while you were here. It would be an honor to host you again at Hilton Springfield.
Thanks for the wonderful review. Have a great day!
Thanks for the amazing review!!!
Thank you for the great review. We're pleased that you enjoyed your stay with us.
Thank you for the great review! Take care and stay safe!