Worst hotel ever the shower was nasty unsafe the towels were even washed. They were dirty the bed smell nasty.
STAY AWAY! The hotel manager charged me for an additional person despite my reservation being for the correct number of people. He was very unreasonable and flat out refused to adjust the charge even though I showed him the reservation email confirming the number of occupants. Furthermore, there was no breakfast as advertised and the room (non-smoking) smelled like smoke. Overall, it was a very unpleasant experience. After the upcharge, I paid more than I would have if I’d stayed at one of the much nicer hotels across the street. I’d strongly recommend staying away from this hotel unless you have absolutely no other option.
This was horrible. After an 11 hour drive, we arrived late to check in (11pm). Wanting to just go to sleep. That did not happen. For some reason I was met with excuse after excuse why the night clerk could not give us the room we had already paid for online. He wanted 5 of us on one bed. I asked for him to call the owner and he said he was the owner. I told him I did not believe him. I had to literally beg so my kids could have a place to lay their heads. After an hour he finally gave us our room. I literally cried myself to sleep.
Check in was great and the hotel was a good place to stay for the price.
AC filter & coils so clogged with crud old smoke smell that unit won’t turn off & our allergies were triggered so in midnight I cleaned them the best I could with disinfectant spray - this made the air better Shower dripped at rate of several gallons @ Day! As a stockholder this greatly concerns me: customer dissatisfaction, water waste & cost & cost of replacement is much greater than repairing I!!!! PLEASE forward this company!!!
We stayed here one night while driving back home to Oswego Illinois from Marco Florida.
The guy in the office was rude, the rooms were hot and didn't smell the best, ants and roaches all over the building outside. I would never recommend this place to anyone. Over all this place just needs to be torn down and never rebuilt again. I would rate this "hotel" as a negative 5.
First of all the address was incorrect and was advertised as being across the street from where the motel really is. The Hotel host was unfriendly, tired and could tell she want excited about working. No pool as advertised in the photos on Orbits website. The breakfast was continental, full of carbohydrates and cheap! The room: Hole in the window curtain, dirty stained chair, carpet was smelly, dirty and needed replacing. Mattress was dirty saggy and I could feel the cheapness with every turn while sleeping. No toilet paper holder, no plug for the tub. Missing dial for the microwave. Missing glass plate for the microwave. The sink drain wouldn’t work properly either. No directions in hotel room as to where the ice machine was. Poor nights rest for $62.00
The hotel staff was extremely friendly; check in was incredibly quick and easy. The room was basic and OK; the shower in my room didn't work well but you could make do. Definitely worth the price paid.
Was a beautiful view to the mountains and hotel was nice and clean and bathroom was clean as well
We booked a room and the staff quickly got us situated with a room on the lower floor as my wife has a hard time climbing stairs. The room was very nice and clean and was perfect for a quick, cheap, pleasant place to stay without worrying about the neighborhood. Quick access to gas and food made this an easy off, easy on stop on our long trip!
I booked this room while traveling home from Florida. All I needed was a bed to rest so we could finish the trip. I found the clerk that checked us in was terribly rude. She told me that she didn't have me on her list- what happened was I arrived before the confirmation from [...]. The bed was not comfortable and the shower needed to have new sealant. If I had to choose, this would NOT be my first choice.
Front desk was very nice but this place is dirty. The bathroom floor had a lot of dirt on the edges and they definitely don't wash the bed covers. The sheets are the cheapest scratchy feeling kind that you can buy. All I can say is ick!
Located 2.1 mi (3.3 km) from Tennessee River, Red Roof Inn Kimball, TN - I-24 is within a 10-minute drive of Grandview Medical Center. Each of the 42 rooms at this motel includes a refrigerator, a microwave, and a flat-screen TV.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and free long-distance calls.
Red Roof Inn Kimball, TN - I-24 features free WiFi in public areas and a TV in a common area. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a vending machine.
Worst hotel ever the shower was nasty unsafe the towels were even washed. They were dirty the bed smell nasty.
STAY AWAY! The hotel manager charged me for an additional person despite my reservation being for the correct number of people. He was very unreasonable and flat out refused to adjust the charge even though I showed him the reservation email confirming the number of occupants. Furthermore, there was no breakfast as advertised and the room (non-smoking) smelled like smoke. Overall, it was a very unpleasant experience. After the upcharge, I paid more than I would have if I’d stayed at one of the much nicer hotels across the street. I’d strongly recommend staying away from this hotel unless you have absolutely no other option.
Thank you for sharing your feedback with us. Please accept our most heartfelt apology for your unsatisfactory experience. We'll use your input to address the issues you mentioned. We welcome your comments and wish you safe and pleasant travels.
This was horrible. After an 11 hour drive, we arrived late to check in (11pm). Wanting to just go to sleep. That did not happen. For some reason I was met with excuse after excuse why the night clerk could not give us the room we had already paid for online. He wanted 5 of us on one bed. I asked for him to call the owner and he said he was the owner. I told him I did not believe him. I had to literally beg so my kids could have a place to lay their heads. After an hour he finally gave us our room. I literally cried myself to sleep.
Thank you for reaching out. We are sorry for any issues that occurred during your arrival. It seems there is more to your story, and we will gather more information. Nonetheless, we are happy everything worked out in the end, and we wish you the best.
Check in was great and the hotel was a good place to stay for the price.
Dear Guest: Thank you so much for taking the time to share a nice review of your stay with us. We’re very happy to know that we were able to make your stay more comfortable. We take pride in providing excellent service and hospitality to all of our guests and we are overjoyed to receive your compliments. We’d love to host you again on your next trip. Once again thanks for choosing to stay with us, Best Regards, ABVI Kimball Management
AC filter & coils so clogged with crud old smoke smell that unit won’t turn off & our allergies were triggered so in midnight I cleaned them the best I could with disinfectant spray - this made the air better Shower dripped at rate of several gallons @ Day! As a stockholder this greatly concerns me: customer dissatisfaction, water waste & cost & cost of replacement is much greater than repairing I!!!! PLEASE forward this company!!!
We always strive to deliver phenomenal service to every valued guest, but it seems like we missed the mark on your recent stay. We are also sorry to hear that there were issues with your in-room amenities. Our team would've been happy to assist in finding a solution, and we've shared your feedback with the appropriate department. Thank you for notifying us about your experience, and please give us another chance to provide the stay you were hoping for.
We stayed here one night while driving back home to Oswego Illinois from Marco Florida.
The guy in the office was rude, the rooms were hot and didn't smell the best, ants and roaches all over the building outside. I would never recommend this place to anyone. Over all this place just needs to be torn down and never rebuilt again. I would rate this "hotel" as a negative 5.
First of all the address was incorrect and was advertised as being across the street from where the motel really is. The Hotel host was unfriendly, tired and could tell she want excited about working. No pool as advertised in the photos on Orbits website. The breakfast was continental, full of carbohydrates and cheap! The room: Hole in the window curtain, dirty stained chair, carpet was smelly, dirty and needed replacing. Mattress was dirty saggy and I could feel the cheapness with every turn while sleeping. No toilet paper holder, no plug for the tub. Missing dial for the microwave. Missing glass plate for the microwave. The sink drain wouldn’t work properly either. No directions in hotel room as to where the ice machine was. Poor nights rest for $62.00
The hotel staff was extremely friendly; check in was incredibly quick and easy. The room was basic and OK; the shower in my room didn't work well but you could make do. Definitely worth the price paid.
Was a beautiful view to the mountains and hotel was nice and clean and bathroom was clean as well
Hello Cesar,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.