Singer Island Vacation Packages

Don’t be fooled by the AI pics of the rooms. This place was terrible. The rooms smelled of marijuana and cigarettes, the air conditioning didn’t work in either room and were leaking all over the floor. the manager ghosted me bc he didn’t want to help w any solutions. It was awful! Don’t be scammed by this place!

.

Overall, this was a disappointing experience. While the room was very clean, the property itself feels like it's stuck in the 1990s. The hotel is very old, outdated, and in need of a major renovation. The pool was disgusting and clearly not well maintained. On top of that, the hotel charges extra for almost everything—parking, beach chairs, and other amenities that many resorts include. Customer service was equally disappointing. When we asked the bellman for a luggage cart to transport our bags from the car to our room, he simply told us "no" and offered no assistance. The worst part of our stay was that our personal information was apparently used to solicit us to attend a timeshare presentation. We were repeatedly contacted about it, which made us feel uncomfortable and was not something we expected when booking our vacation. The only highlights were the excellent beach and the great location. Unfortunately, those positives were not enough to outweigh the poor service, excessive extra charges, and the rundown condition of the property. I would not return and cannot recommend this hotel until significant improvements are made.